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Viewing 15 posts - 226 through 240 (of 283 total)
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  • Mark Hanson
    Keymaster
    Post count: 1033

    thanks Jeff for quick response,
    Nishit please let us know if any other issues
    Cheers

    Nishit Shan
    Participant
    Post count: 863

    Hello,

    Thanks you for update.

    I will update you if any issue.

    Nishit Shan
    Participant
    Post count: 863

    Hello,

    Working on mail and other issues.

    Thanks

    Mark Hanson
    Keymaster
    Post count: 1033

    Thank you Nishit!

    Nishit Shan
    Participant
    Post count: 863

    Hello,

    i think the issue of mail need some server side setting changes. Because i check the code Line by line and get correct header till last function of php-mail.

    Issue is mail server is not accepting the HTML code of mail and header of mail.

    Thanks

    Mark Hanson
    Keymaster
    Post count: 1033

    Hello Nishit thank you for your updates will send your thoughts to our system admin and get back to you with more details, as per now just would like to let you know that the server is the same as we use for EN primary projects so it has got same settings on it.

    Please also find some more comments from the site admin below:

    1) The numbers still not being activated for the clients who is not in telinta we have addressed this issue multiple imes and it is still not working see screen shot attached https://webmaklay.com/wp-content/uploads/2022/09/IMG-1112c2cb58d842ef67649c0c3f58fbce-V.jpg please fix it

    2) When orders come from API we receive old notification emails https://webmaklay.com/wp-content/uploads/2022/09/IMG-1112c2cb58d842ef67649c0c3f58fbce-V.jpg please fix it.

    cheers

    Mark Hanson
    Keymaster
    Post count: 1033

    in addition for #9527 1) can you please fix it and check and send your video or screen that it is working?
    cheers

    Nishit Shan
    Participant
    Post count: 863

    Please See the post number #9529. i just posted it, but it diapered

    Nishit Shan
    Participant
    Post count: 863

    Hello,

    For #9527
    2) The screenshot link is same as the 1st one. Please re-upload it.
    1 ) I we have a user Test6 which does not have the customer account on telinta( https://excellentnumbers.com/temp_vid/1.jpeg).
    And i choose a number (718) 509-0543 to order( https://excellentnumbers.com/temp_vid/2.jpeg ).
    Then i created order for it ( https://excellentnumbers.com/temp_vid/3.jpeg , https://excellentnumbers.com/temp_vid/4.jpeg ).
    Then i go to the number activation page and then i tried to activate the number on telinta and it worked(https://excellentnumbers.com/temp_vid/5.jpeg).

    I also check this on telinta the number is assigned to the EN account (https://excellentnumbers.com/temp_vid/6.jpeg)

    Thanks

    Mark Hanson
    Keymaster
    Post count: 1033

    Hello Nishit thank you for your updates, sorry my doubled screen shot for 2 ) issue this is the right screen shot https://webmaklay.com/wp-content/uploads/2022/09/IMG-6b9ffec270586b8b30275f2731d39f92-V.jpg it shows old template i wonder if we can remove or disable old templates?

    for #9524 i have contacted server team here is what they say:
    it is highly unlikely that this issue related to the PHP version but rather missing syntax aslo to double check please try changing PHO version back to the previous V to investigate.

    Cheers

    Mark Hanson
    Keymaster
    Post count: 1033

    For #9527 1) will request site admins to provide us a video tp see how they do it to investigate.

    Nishit Shan
    Participant
    Post count: 863

    For #9532

    Thanks you for your screen shot.

    For Mail issue :

    I also checked it after changing version 8.0 to 7.3 it is working fine and both headers are same
    and using same mail function from same line of code.

    on 7.3 it is using the mail header which i passed but on 8.0 it is not using it.

    Thanks

    Mark Hanson
    Keymaster
    Post count: 1033

    Hi Nishit i got you please let me contact system team again regarding #9534

    Nishit Shan
    Participant
    Post count: 863

    Hello,

    I think i found the issue.

    on both version the header line is not formatted properly but i make that change and i thinks it worked.

    Thanks

    Mark Hanson
    Keymaster
    Post count: 1033

    oh that would be great Nishit please check everything if it is working fine before going to EN folder.
    Will talk to team about your timing.

    Cheers

Viewing 15 posts - 226 through 240 (of 283 total)
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