Mark HansonKeymasterSeptember 5, 2022 at 8:27 amPost count: 789
thanks Jeff for quick response,
Nishit please let us know if any other issues
CheersNishit ShanParticipantSeptember 5, 2022 at 8:59 amPost count: 655
Thanks you for update.
I will update you if any issue.Nishit ShanParticipantSeptember 5, 2022 at 1:22 pmPost count: 655
Working on mail and other issues.
ThanksNishit ShanParticipantSeptember 6, 2022 at 1:28 pmPost count: 655
i think the issue of mail need some server side setting changes. Because i check the code Line by line and get correct header till last function of php-mail.
Issue is mail server is not accepting the HTML code of mail and header of mail.
ThanksMark HansonKeymasterSeptember 6, 2022 at 8:26 pmPost count: 789
Hello Nishit thank you for your updates will send your thoughts to our system admin and get back to you with more details, as per now just would like to let you know that the server is the same as we use for EN primary projects so it has got same settings on it.
Please also find some more comments from the site admin below:
1) The numbers still not being activated for the clients who is not in telinta we have addressed this issue multiple imes and it is still not working see screen shot attached https://webmaklay.com/wp-content/uploads/2022/09/IMG-1112c2cb58d842ef67649c0c3f58fbce-V.jpg please fix it
2) When orders come from API we receive old notification emails https://webmaklay.com/wp-content/uploads/2022/09/IMG-1112c2cb58d842ef67649c0c3f58fbce-V.jpg please fix it.
cheersMark HansonKeymasterSeptember 6, 2022 at 8:36 pmPost count: 789
in addition for #9527 1) can you please fix it and check and send your video or screen that it is working?
cheersNishit ShanParticipantSeptember 7, 2022 at 6:22 amPost count: 655
Please See the post number #9529. i just posted it, but it diaperedNishit ShanParticipantSeptember 7, 2022 at 6:27 amPost count: 655
2) The screenshot link is same as the 1st one. Please re-upload it.
1 ) I we have a user Test6 which does not have the customer account on telinta( https://excellentnumbers.com/temp_vid/1.jpeg).
And i choose a number (718) 509-0543 to order( https://excellentnumbers.com/temp_vid/2.jpeg ).
Then i created order for it ( https://excellentnumbers.com/temp_vid/3.jpeg , https://excellentnumbers.com/temp_vid/4.jpeg ).
Then i go to the number activation page and then i tried to activate the number on telinta and it worked(https://excellentnumbers.com/temp_vid/5.jpeg).
I also check this on telinta the number is assigned to the EN account (https://excellentnumbers.com/temp_vid/6.jpeg)
ThanksMark HansonKeymasterSeptember 7, 2022 at 6:35 amPost count: 789
Hello Nishit thank you for your updates, sorry my doubled screen shot for 2 ) issue this is the right screen shot https://webmaklay.com/wp-content/uploads/2022/09/IMG-6b9ffec270586b8b30275f2731d39f92-V.jpg it shows old template i wonder if we can remove or disable old templates?
for #9524 i have contacted server team here is what they say:
it is highly unlikely that this issue related to the PHP version but rather missing syntax aslo to double check please try changing PHO version back to the previous V to investigate.
CheersMark HansonKeymasterSeptember 7, 2022 at 6:36 amPost count: 789
For #9527 1) will request site admins to provide us a video tp see how they do it to investigate.Nishit ShanParticipantSeptember 7, 2022 at 6:49 amPost count: 655
Thanks you for your screen shot.
For Mail issue :
I also checked it after changing version 8.0 to 7.3 it is working fine and both headers are same
and using same mail function from same line of code.
on 7.3 it is using the mail header which i passed but on 8.0 it is not using it.
ThanksMark HansonKeymasterSeptember 7, 2022 at 6:58 amPost count: 789
Hi Nishit i got you please let me contact system team again regarding #9534Nishit ShanParticipantSeptember 7, 2022 at 7:02 amPost count: 655
I think i found the issue.
on both version the header line is not formatted properly but i make that change and i thinks it worked.
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