[Mark Hanson]

in reply to: Vendors Search #9597

Hello Nishit thank you for your reply, hope you have had great weekend!
we are checking #9587 it seems to be working but will report to site admin to test it from their side and will report back to you if any issues.

For, #9592 My Numbers page – thank you!
FOR CRS task :- Working n table structure – that’s great!
I will report to the system team to terminate the reserve account.

For, #9593 thank you for that will test it.
Hoping it will be back to normal now so we can go further.

Cheers

[Mark Hanson]

in reply to: Vendors Search #9593

Hi Nishit more details to #9587 we could see that you fixed some issues on the EN site thank you for that but numbers activation still playing up. In particular the site admin can not activate numbers from https://excellentnumbers.com/admin/index.php?ToDo=viewactivepending admin Activate Pending Numbers, there are many items have to be activated and clients waiting for it can you please fix it asap.

there other issue is on orders page when site admin changing numbers status it is not being sent notification to the clients. Please fix these issues as you come.

Not sure if there is any conflict with gr8family directory please let us know if you finished with that copy project we will remove it from the server.
Cheers

[Mark Hanson]

in reply to: Vendors Search #9592

in addition to numbers reservation,
in My Numbers page by default filter status should be selected all the statuses except ported out:
Currenly by default it shows ALL https://webmaklay.com/wp-content/uploads/2022/09/1.jpg

however by default it should be selected all the statuses (except ported out) https://webmaklay.com/wp-content/uploads/2022/09/2.jpg

and look like this https://webmaklay.com/wp-content/uploads/2022/09/3.jpg

also are you going to upload the table for CSR task https://excellentnumbers.com/&accountId=28 by the way its icon diapered from the right hand side widget

and an other question do you still need gr8family directory for your testing’s? if not we will use it for other projects.

Cheers

[Mark Hanson]

in reply to: Vendors Search #9587

Hello Nishit, thank you for your updates,
we will check what you have reported as fixed and get back to you.

However we still getting complains about numbers activation functionality, when admin activates numbers manually the notification emails do not go.

Could you please advice when you fix numbers activation?
Cheers

[Mark Hanson]

in reply to: Vendors Search #9585

Hi thanks Andrey, yes there are still some areas do not work:
_ Hi Nishit the site admins overloading us with complains, here is an other one below:

f) Numbers reservation does not work 🙁
could you please have a look.

cheers

[Mark Hanson]

in reply to: Vendors Search #9583

Hello Nishit thank you for your updates in #9581,

a) Thank you – checking will get back to you if any issues.
b) The password has been changed – updated in your office page.
c) this time it looks the message comes from the libraries are your able to hide it and what is the cause of it?
d) Thank you – checking will get back to you if any issues.

One more comment come today.

e) Clients can not TOP up their EN credits could you please fix it asap.
Cheers

[Mark Hanson]

in reply to: Vendors Search #9578

Hello Nishit thank you for your good news, i guess thats because it is runs with SSL,
although as i have mentioned earlier there are some comments coming from our site admins,

please find them below:

a) Please investigate numbers activation work flow – when site admin creates a manual order with more than 1 number the second number is not appearing on the numbers activation page but appearing in the orders. However some numbers on the numbers activation page is duplicating. Could you please tune it up correctly. (This issue was before PHPV) upgrade.

AFTRE PHP V UPGARDE
b) Activate pending numbers page – after PHP V upgrade all the numbers stopped activating customers will start complain very soon we must to fix it asap.

c) On admin site we started seeing a message free copy of Soping Cart Expires soon please see this screen shot below :https://webmaklay.com/wp-content/uploads/2022/09/IMG-c481f7d2ccdd680b997f802e4e89ffc4-V.jpg

d) CELEC Inventory vendors search broken – we finding numbers on the vendor search and then when we trying to add it to order the popup with error coming out. Please fix it asap

Nishit we have spoken with the team and finance approved to add more finds to this job for your PHPV upgrade consequences repair task.

Cheers

[Mark Hanson]

in reply to: Vendors Search #9575

thanks Nishit, it is all good we were expecting that!
Cheers

[Mark Hanson]

in reply to: Vendors Search #9573

Hi Nishit for #9571 Yes, the system team confirmed the copy for EN made so it is green light for you. Please go ahead and transfer your files.

How long will that take and how long the site downtime will be?
Cheers

[Mark Hanson]

in reply to: Vendors Search #9570

Hello Nishit we have been receiving more comments about some works done but not working properly, but i guess we will list them all after our PHPV upgrade.

I have also got a message that EN back up is complete and you can not transfer your PHPV upgraded files.
Cheers

[Mark Hanson]

in reply to: Vendors Search #9569

thank you Nishit!

[Mark Hanson]

in reply to: Vendors Search #9567

Hello Nishit thank you for your updates, we have checked both screen shots and they are still different
If you look at the screen shot that site admin wants https://webmaklay.com/wp-content/uploads/2022/09/new.jpg is different from your screen https://postimg.cc/TLsMnF6L.

Please see Billing address and account info are other way around. Just curious is it possible to capture proper data for both Billing and activation as it looks quite empty billing address should contain customer information and Same for activation details – please make it same as on the screen shot from admin Activation Info

Also if you look further down there is a line missing : One time searching and activation fees as it shows here https://webmaklay.com/wp-content/uploads/2022/09/new.jpg.
Yes for PHP V upgrade for EN please start it tomorrow same time. We have booked an other backup before you start.
Cheers

[Mark Hanson]

in reply to: Vendors Search #9564

Hello Nishit, thank you for your updates,
would you please send us a screen shot of the changes that you made on notification template, EN site admin would like to have all API ordered notification have the exactly same design as here https://webmaklay.com/wp-content/uploads/2022/09/new.jpg.

AS per PHP V upgrade, can we please make it on your next shift not today when you start today’s work but the day after when you come it will be 15th of September AUS NZ time. So when you start transfer it will be night time in Florida US.
After that will start new works.

Cheers

[Mark Hanson]

in reply to: Vendors Search #9562

Hi Nishit thanks for your message, yes please if you can check For #9560 the site admin sends us old template for some reason they have been receiving it.

For PHPV we have done a backup BUT please do file transfer ONLY if you 100% confident we had a discussion with site admins and they are worried so they site wont get down as it is very busy day for them today and tomorrow.

Once we finished with this PHP V upgrade we would need to complete account management job and go further.
Cheers

[Mark Hanson]

in reply to: Vendors Search #9560

Hello Nishit how you have had a great weekend,
for #9545 – sorry but it does not work please see below comments,

currently from API orders this OLD notification is still coming https://webmaklay.com/wp-content/uploads/2022/09/old.jpg

however this template should be coming instead https://webmaklay.com/wp-content/uploads/2022/09/new.jpg

so could you please if it is easier for your remove all the old templets from the site so only new notification emails coming trough.

THIS IS OLD https://webmaklay.com/wp-content/uploads/2022/09/old.jpg
THIS IS NEW https://webmaklay.com/wp-content/uploads/2022/09/new.jpg

Also as a reminder please let us know when you start transferring latest PHP V files to the EN so we could notify all site admins and system team to make a project copy before PHP V transitions.

Cheers

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