[Andrey]

in reply to: Customer api management console #16676

Hello Nishit, thank you for your reply and details, appologies if my messages were not clear for you to undrestand.
I have asked EN team about the changes they wnat to see and here is what they said below:

1.) Make changes that when order is created, the order status should be “Pending”
2.) Create notice, if the store credit is not enough, then display the notice: “Your store credit is not enough to proceed with the order. Please Topup.”
And make a link to the Topup page.
3.) Once topped up, the customer should be able to go back to his order or cart and continue to pay. The numbers should be reserved with the carrier they chose the number (current case is Sinch.).

Kind regadrs Andrey

[Andrey]

in reply to: Messenger App #16675

Hello Dave, tahnk you for another message with more information that we need to provide.
Please see these points below and advice if these work for apple requiremnts. Please let us know if tehre will be some ponts from apple store which reqire more details we will try to update our pages to comply with their requirements.

1. https://friendssea.com/privacy-policy/
2. Users can remove the app from their phone and terminate account on the website
3. https://friendssea.com/terms-and-conditions/
4. https://friendssea.com/faq/
5. friendssea.network@gmail.com, projects@webmaklay.com
6. https://friendssea.com/contact/
7. The app and website are privet access registration is paid process to verify new potential members desire to join our network. Account delation is on request and manulay processed.

Please let us know if this will fit apple store reqiremenst and if somthing needs to be adjusted will do so.
Kind reagards Andrey

[Andrey]

in reply to: Messenger App #16672

Hello Dave, how is all going, any updates about IOS app link?

[Andrey]

in reply to: Customer api management console #16671

Hello Nishit thanl you for your video and updates;
Just questions on your video, could you please advice what customer should doanload and why we now offer crtificate download?

I think En admin said that customers without funds / credit can not process CLEC orders and you were suggesting that they rather go to topup balance page. For those customers orders CLEC orders not generated but they can see awating payment.

And those with enoph credit they can order CLEC orders and status goes pending.
Could you please remind me if i missed somthing 😉

[Andrey]

in reply to: Customer api management console #16668

Hi Nishit we have updaed your page today!

[Andrey]

in reply to: Customer api management console #16664

Hello Nishit thank you for your quick respond,
yes please change it as EN admin asks ;- i thik the diffrence for admin is very important as “Awaiting Payment” refers to the order with not completed payment and “Pending” may be those who paid but awating for processing. Any way let us do it as they want since they are our customers 😉

Displaing message to top up their balance is good point will address your idea to the EN team let us see what they think.

Also Nishit the EN team accepted you offer for #16657 so please go ahead with this will add more funds to your payout.

By the way on next week there will be a time when we can start closing API Managment job as we still havent heard anything from NanoTelecom team.

Anyway will remind NanoTelecom team again and see if any feedback comes from them!
Kind regards Andrey 😉

[Andrey]

in reply to: Messenger App #16662

Hello Alesha, thank you for this good news, yeah finaly apple got what they need and Dave can upload IOS app for us to check.

Please Dave confirm with the download link from Apple Store where we can try your IOS version.
Kind regadrs Andrey:)

[Andrey]

in reply to: Customer api management console #16659

Hello Nishit,thank you for your updates,
i have had a chat with EN team and they said that current work flow of CLEC is incorrect:
As per this screen shot

CLEC Generates an inventory order and then system sets an order status as Awating Payment this is why client sees on the screen shot what we all see in the screen shot above.

However the system must not create / generate any order IF customer does not have any money (Store Credit) and system must charge customer’s (Store Crdit) balance so the CLEC system then create an order with the status Pending this is what EN accounting admin needs.

For spam protection will discuss with EN team and get back to you!

[Andrey]

in reply to: Messenger App #16658

Hello Alesha, thank you for your help on this, hoping now they will allow us to upload the IOS app to ther website for download and test 😉

[Andrey]

in reply to: Customer api management console #16655

Hello Nishit, thank you for your messages and screen shot, so as i can now see that from now on all the CLEC orders will be generate an order from EN admin and customers will be paying by bank transfer?

Could you please advice how its scenariou going to work so we are will track CLECL finincial trasaction?

for the spamm regestration, yes we will need to enhance its security measures, im sure there is a way to work out with AI bots, to torn on human verification or other controls that may help us to keep the project spamm free.

Please let me know if any ideas on that so we will request EN team to finince it.

[Andrey]

in reply to: Messenger App #16654

Hello Alesha, Dave i have just read these messages above about the form and i clicked on the link and tried to login but it looks that apple always sends you a text message to your mobile so i think i tried to complete this form in a wrong time diffrent from NZ time.

Alesha could you please fileout this form whe you able to , just say that freinds network is a privet social network, for non commercial use.
I do know what else they want to know so Dave can upload IOS file so all friends apple phone users can download the app and use it.

Kind regards Andrey

[Andrey]

in reply to: Customer api management console #16645

Hi Nishit for CLEC inventory could you please advice:
I have also tried to order CLEC numbers and my order status is awating payment, but on your video we can see your order payment recived.

We can for both orders we can see that inteliquent purcases these numbers so the quesion is how the system charges customers? Did you change your order to payment recived? and on my order it says awating payment but inteliquent already purcased the numbers i requested!!!

Could you please let us knbow how the system charges and collects the money two orders and to diffrent out comes?

[Andrey]

in reply to: Customer api management console #16644

sorry screen shot for #16643 (spam regestrations ) is here https://webmaklay.com/wp-content/uploads/2026/10/spam.png

[Andrey]

in reply to: Customer api management console #16643

Hello Nishit thank you for your reply and updates,
we do not need to hide all vendors except PeerLess we need to hide only Peerless as it is temporary not in service.

Yes setting up a default address was not mentioned before you are right site admin just want to simplify CLEC numbers searching and ordering process.

Yes i know we have requested customer to check CLEC inventory but customer already asked us to fix some of these mentioned points and they found them still persist on the CLEC inventory this is why they frustration arised.

Could you please confirm if it is now fixed and we can test CLEC?
Also upon checking i noted that on EN site there are some spam accounts creations please see this screen shot here, do we have any anti spam regestration tool for this case?

Kind regards Andrey

[Andrey]

in reply to: Customer api management console #16640

Nishit i have a dsicustion with Nanotel and and EN team and they say that they not sure if they want to give us any more jobs as they say that we still can not fix CLEC inventory job as it is loong time does not work as they want. So these two complanies in doubt if we are competent in the code we make as the CLEC code is always broken and they belive we can not make it properly for a long time meaning can not rely on our profecionalism.

I told them that we are working hard and awlays fix all rpoblems and they showed me this video that has same errors for a looong time and when they ask us to fix it we say it has been fixed but it is still not working,

Please see this video attached and commnets below:https://webmaklay.com/temp/clecl%20error.mp4
1. The EN team checking CLEC when selecting quanity of numbers in the begining it shows 50 records but then it shows normal so why it is so?
2. The peerless they asked us to hide it as it is temporary does not work but it still shows in dropdown.
3.Pop up widnows missing graphics as X close popup it hapends all the time…
4.On the video EN admin selects *888 number to purchase and finds some but it failes to order.
5. Despite showing that order failed and showing error mismatch order the inteliquent still purcase number but customers do not see it and site admin have to cancell these records hundred times as CLEC inventory does not work ;( See screen shot here https://webmaklay.com/wp-content/uploads/2026/10/888purchased.jpg)
6.On 2.36 min of the video site admin procced the order but script does not allow it and requests to confirm the address of the user – please make one of the addresses selected by default as it anoying users to work and if they need to change they address they will change they address.
7. at the end you can see that order did not go trough and shows mismathc order message for user but as mentoned in clasue 5. the inteliquent purcases the order and sends invoice to EN site admin but customer sees that order failed and leave the site.
8.We also asled you to fix it so if order failed to proceed the inteliquent should not purcase the order but it still did not fixed.

As a result this CLEC issue remains the same : UNFIXED and EN team beilves that it is broken code that we can not fix for a loong time so this STOPES both EN and Nanotelecom teams to continiew ordering us more jobs as they belive by ordering us more jobs they will face such errors again and again. When they ask us to fix one issue multiple times and we could not fix it and demonstrate them our low profeccionalsm.

So please Nishit take it very serious and FIX THE CLEC INVENTORY ONCE AND FOREVER so the CLEC INVENTORY WORKS 200% as it will affect your further jobs if they our customers provide you any more jobs to work or not.

Looking forward hearing from you.
Kind regards Andrey

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