[Andrey]

in reply to: Stripe Integration #16298

Hi Nishit thank you for updates all good you are right when checking it carefully, i will ask EN team to process stripe tests and refunds so they may get back to us with more feedback.

Nishit please change the email address on nanotel.in so customer can see numbers that being autopurcased by your script as they can not see the numbers list, please let me know when you changed i will tell them to check too.

[Andrey]

in reply to: Messenger App #16297

Hi Dave, yes on your video looks very strange, usualy it goes i have asked system team they said they were doing backup on this account so you may need to try again, i aslo checked friend account and found that all your messages come trough https://webmaklay.com/wp-content/uploads/2026/08/message.jpg,

when we use old app everry thing work good no crusing and no any text field hovering, yes it some time takes time for some users to downlaod or send content depending on the geograpgic location and internet connections but it clearly shows that the app itself working well just some connectivity issues.

We all know about that connectivity may vary but old app no crushes and not generating such failures as yours one video sent before

[Andrey]

in reply to: Messenger App #16290

Hi Nishit yes we have changed your pass as previoulsy announced, luckkely we did not changed Dave’s pass yes so you can conact the issue. Please find pass reset link sent to you so you can set up a pass for one you need. Please make a good pass for your login as we found some violent behaviour on our server so team worked hard to fix it so we now need to change all the passes.

By the wamy message for Dave – no server respond should be much better so you can chek the app.
😉

[Andrey]

in reply to: Stripe Integration #16288

Hello Nishit, thank you for your message, yes the system team checking these points,you can just clear all the test codding files old backups, archives from EN directory and system team will check it again so not too much stress on this.

Please let us know if you complete all the points from EN stripe payment job tasks and if you still working on somthing please let us know what it is and what we can now test? Yes you are right becuase we do not have a tester on what you have dome so we assume you have tested what you done and then EN team look at that from their end. Unfortunately as you have noted they not alwasy getting back to us with bugs if found so we still need to respond to it and repair it at their request. They giving us work and we need to do it.

At this stage i can not hear any complains from them about stripe setup so we just wondering if we can test other points from this job tasks such as CLEC, refund, wraping tab and ect.

If everything dome on EN we can continiew our nanotelecom job as we aslo need to finish it soon.
Since we removed Voip Instance from AWS and team loaded everything to the permanet AWS location it will probably ease the process of puting nanotelecom.pro files to nanotelecom.us directories.

There is one little problem occured this week: Before nanotel.in autopurcase notifications used to come to the following email https://webmaklay.com/wp-content/uploads/2026/08/voipemail.jpg but now could you please help us to change that email address to nanotelecominc at gmail.com. As customers not reciving numbers notifications at the moment.

Kind regadrs Andrey

[Andrey]

in reply to: Stripe Integration #16284

Thank you Nishit please let me know once done we conduct investigation again, please aslo let me know which task we can test?

[Andrey]

in reply to: Stripe Integration #16282

Hi Nishit can you please delete all these files as the sytem team not allowed to delete files of the project under developer

[Andrey]

in reply to: Stripe Integration #16280

Hi Nishit please check these files:
1.files
2.files
3.files
4.files
5.files

[Andrey]

in reply to: Stripe Integration #16274

Hi Nishit please find updated ENcom pass in your office page!

[Andrey]

in reply to: Stripe Integration #16272

Hi Nishit please find updated pass for ENCpanel in your office page

[Andrey]

in reply to: Stripe Integration #16270

Hi Nishit 422 files repored as infected our system team just stopped a severe server load as DOS attack, here are just some of the files below that being rejected. AS before there were no any files been generated in the folder as per user\s activity except DB:

Please see these samples below:
——————————
/home/excellentnumbers/.local/share/containers/storage/overlay/7a6843bf34638f5be936aa686bd2f213b77665965154c959bccbaa46f8eb5d88/diff/usr/lib/x86_64-linux-gnu/engines-3/afalg.so

reason: SMW-HEUR-ELF
—————————————————–
/home/excellentnumbers/.local/share/containers/storage/overlay/aca83606673032726b42f8e1396ceb979c32bfb26b602732baf699053e46b33e/diff/usr/bin/mount

reason: SMW-HEUR-ELF
—————————————-
and an other 420 files status infected!

[Andrey]

in reply to: Stripe Integration #16268

Hello Nishit just to let you know that according to system team your working space EN project has got 422 infected files in your directory, could you please comment on this?
https://webmaklay.com/wp-content/uploads/2026/08/thred.jpg

[Andrey]

in reply to: Messenger App #16266

Hello Dave thank you for your message, and thoughts, yes i have been checking with system team and they confirmed that these couple of days our server experience some vulnarable impacts from outside whci may cause some areas slow respond. Curretnly situation being stablised and we will be monotoring it on your points possible impacts.

As per above stated we are going to change all the users pass and checking working directories junk and possible malicious files. Thus we stronly recomend you to remove all junk and unwanted files from your working directory so the project account look tidy without old arcives or backups.

Aslo kindly please login to your office page and copy your new passsword provided (right under your name welcoming tab) please use your new pass on your next logins. Aslo there maybe 2FA maybe implemented to protect the accounts access accross the portal.

AS per the app, you may be right that slow connectivity may affect some of the issues as message deleting or sedning messages but emoicons tab hovering the text input and crushing issue needs to be investigated.

We will however conduct an other try after our system team will complete all server inside works and advice to you accordingly.

[Andrey]

in reply to: Stripe Integration #16264

Hello Nishit thank you for your message can we consider your #16260 message as you have finished all the tasks mentioned here? If so will request customer to check all the points.

Yes we do not have tested as we alocated all the budget for stripe works, CLEC repair and other errors.
As per you latest message #16257 when you were saying that you are still working we were wating for your job complete confirmation so we can check this work. So if the job not fully done cuould you please list down the jobs that you have complete and customer can check?

Aslo Nishit very important the system team found a lot of server proceses going on and we also rund some of your working area directories and suggest you to remove all the junk folders and files from the server due to system team analyses and investigation.

Thus could you please remove/delete all unrealted files from the working directory so system team continew their investigation.

Please see these examples below:
Could you please advice the role for these files/folders these here so could you please remove everything that you are not going to use and not related to the project.

Please also note that we are going to change your pass and maybe implement 2FA for all webmaklay accounts.
Please kindly login to your office page and find your new pass (under your welcoming tab in red) recorded so you can use it on your next login.
Please advice once ready.

[Andrey]

in reply to: Stripe Integration #16258

Thank you!

[Andrey]

in reply to: Stripe Integration #16256

Hello Nishit just a quick update the EN team could process first live payment it went well but they still checking it and are going to check the rest of the errors mentioned in this Stripe Job.

We have updated your page and continieu after finishing all the points!

[Author]

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