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Viewing 15 posts - 16 through 30 (of 1,064 total)
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  • Andrey
    Keymaster
    Post count: 1091
    in reply to: Content Improvment #15778

    Hello Nishit could you please check MyAccount page ppl complain it is broken https://webmaklay.com/wp-content/uploads/2026/06/myaccount.mp4

    Andrey
    Keymaster
    Post count: 1091
    in reply to: Content Improvment #15776

    HI Nishit, all good thank you for that yes i noted taht IP address is till not there but thats fine i know these are still may have some adjustments or tochups. I could also see Profile Identifier i think black font Hello Name Second name looks a bit weired, can we make somthing like this https://webmaklay.com/wp-content/uploads/2026/06/Sample.jpg?

    Andrey
    Keymaster
    Post count: 1091
    in reply to: Content Improvment #15773

    Hello Nishit, thank you for your message and uppdates for both Profile Identifier and Registration Verification all the amendments sound very fair and need to be checked i like the way that users need to verify their accounts please leave it as it is we will notify EN addmins regarding above.

    I have aslo got a confirmation from EN team that both Credit payment seemed to be fixed and portout changes work well we have added extra funds to you total payout.

    I have aslo been informed that Inteliquent poertout changes are temporary and we will need to roll back to the previous settings after next inteliquent requests. (curretnly inteliquent updateing their system and this temporary changes applied on our end) once their finish their system update we will apply other changes but it will be in a month period of time or so.

    Further inteliquent chamges will be aslo paid tasks so thank you for your prompt support.
    While you working on Contact Us page please allow us some time to test your changes in #15770 and will get back to you if any feedback on them.

    Andrey
    Keymaster
    Post count: 1091
    in reply to: Content Improvment #15769

    Hi Nishit email IDs are as theye are just put domain name instead of EN, i dod not put full email here so it is not being indexed by search engines.

    thank you for #15767 will check and get back to you if any issues!
    I have aslo checked the contact us form the style of it is good but on the wide screen display all fields look small on the form canvas and it does not look good. On mobile view radio buttons sitting on the same raw with text field and it makes text field veeeeeryyy narow;)

    I know it is a draft the image of the admin snap missing at the top of this page and between form and the map should not be a big gap as it is now.

    Andrey
    Keymaster
    Post count: 1091
    in reply to: Content Improvment #15766

    Hello Nishit thank you for your reply,
    the screens shot for #15762 is here https://webmaklay.com/wp-content/uploads/2026/05/intel2.jpg but i think you have already found it.

    For #15763 we are checking if it works if it is not working we have got an Inteliquent updated API guide where changes mentioned on page 457 please find attached.https://webmaklay.com/wp-content/uploads/2026/06/Inteliquent-API-Guide-6.2026.pdf

    We will check and get back to you maybe a day or two aswe need to check it carefully.

    Nishit an other issue today customer whanted to pay for the number and customer wanted to pay using one’s credit on the site but he could not found how to pay with EN credit and attached us a screen shot here: https://webmaklay.com/wp-content/uploads/2026/06/credit.jpg

    Could you please fix so custopmers can pay by EN credit
    Thank you.

    Andrey
    Keymaster
    Post count: 1091
    in reply to: Content Improvment #15754

    Hello Nishit thank you for your #15751 reply.

    Profile Identifier all correct!
    I think good option is Hello James Smith!.

    Contact Us Page Upgrade
    For title sample is: “Finance Enquiry”
    For the sublect: “You have just recieved a Finance Enquiry!
    and so forth for other enquieries!

    Registration Verification all correct! If any corrections will let you know as you do, if any additions will add more funds.

    Nishit we have got one urgent task if you could please have a look before Content Improvment job?
    Nanotelecom team found that portout requests being declined by Inteliquent portal. They think that this is somthing broken from our end and our system sends wrong request calls but we have find out that Inteliquent updated their API guide and some changes took place which is why our portout requests got declined.

    The error called: An Errir Occured: Method Not Allowed
    The inteniquent team say that they have been recieving a port out calls from our webhook from this URL: portal.voip.us/api/webhook. Please find inteliquent’s email here: https://webmaklay.com/wp-content/uploads/2026/05/intel2.jpg

    Could you please check if it is somthing wrong from our end (which we do not think) and iven if it is we will pay you for fixing this as it was working and after inteliquent API guide update it stopped.

    Please let us know once fixed we will check and add additional funds to your total payout of Content Improvmnent job.
    Kind regards Andrey

    • This reply was modified 1 week, 5 days ago by Andrey.
    Andrey
    Keymaster
    Post count: 1091
    in reply to: CLEC Inventory #15750

    Hello Nishit i havn’t received any comments on CLEC job but we could get approval for closing this job. So we have updated your page but please be wellcomed to get back to it if any issues found on it in the future.

    As per your previous request and updated payment getaway policy we are now include 4.5% on the transcations.
    We can now continue on Content Improvment job and assosiated forum for that.

    Andrey
    Keymaster
    Post count: 1091
    in reply to: CLEC Inventory #15743

    Hello Nishit thank you for your updates, the text in the middle looks better apprectiate you input on this. Today i haven’t got any complains from EN team so i have lodged job closure and will get back to you soon.

    I have also added more details for your question for Content Improvment job and will add an other task to that job shortly!

    Andrey
    Keymaster
    Post count: 1091
    in reply to: CLEC Inventory #15739

    Hello Nishit thanks for your video and screen shots, i still do not like the text formt in the middle section of portout validation it looks kind of ugly if you can make it a bit better looking that would be great otherwise will let the EN team to check again

    Andrey
    Keymaster
    Post count: 1091
    in reply to: CLEC Inventory #15735

    Hello Nishit, thank you for your #15733, and fixing this page it looks like we missed it from responsive work and i also could not see it as i could not navigate to this page, would you please send me the path how i can see this page on EN site si i can have a look at this again before reporting to EN team we fixed it.

    Also Nishit as i have been texting you im working on closing this job but today EN team send me this feedback:

    Hey can you please check you CLEC work again as customrs still can not use it…

    When i asked them which customer and more details about what they mean this is what they said:

    “The user Ppls Inc has got 59 dollar on their account and adding CLECL inventory number to their account but can not purchase it on the very last step. Finding number works, adding number to cart works but on the last step it dsiplay an error please find screen shot from an other user – https://webmaklay.com/wp-content/uploads/2026/05/ERR-1.jpg”

    Can you guys ensure when you finished your work and it 100% tested so we can not see this complains?

    Andrey
    Keymaster
    Post count: 1091
    in reply to: CLEC Inventory #15732

    Hello Nishit thank you for fixing numbers it looks consistent now,

    unfortunately for your screen shot https://ibb.co/Kjwx6PbX i can not say the same pending port out validation page looks not formated and not adopted to the rest of the project page styles.

    Please see this screen shot but you could see it yourself without it https://webmaklay.com/wp-content/uploads/2026/05/pageunformated.jpg

    same for caregories and other page content. Also please note the font on the boxes and frames everything looks ugly it seems that this page got missed formating in responsive task.

    Could you please adopt this page to the site styles so it looks good as other pages aslo could you please check mobile look of the page when adopted.

    Please let me know when you done we can report to EN team to close this job.

    Andrey
    Keymaster
    Post count: 1091
    in reply to: Content Improvment #15729

    Hello Nishit for Content Improvment we have updated the task and email addresses which DPT they should go. Please use the project domain after @ each department name mentioned before @

    Andrey
    Keymaster
    Post count: 1091
    in reply to: CLEC Inventory #15726

    Hello Nishit, thank you for your message i was actually wating an update from you 😉 I wonder if you complete and double cheked all corrections from 15717

    for #15725 thank you for updateing million number, could i please ask somthing else; is it possible to make all the numbers in these tabs looking consistant, the million numbers area code sits in brackets but other numbers not – would you please make the rest of the numbers area codes in the Premium Category section also in brackets so they all display same style.

    Also could you please share the screen shot how this page https://webmaklay.com/wp-content/uploads/2026/05/Pending-Portout-Look-scaled.jpg looks fixed now?

    Andrey
    Keymaster
    Post count: 1091
    in reply to: CLEC Inventory #15724

    Hello Nishit, thanks for your reply, for million number please simply take any of EN excisting million number on the site and put it there. EN team always look at the content and if iot is not belong to EN data ALWAYS wnat us to change 😉 …Please ensure it has got an area code so it is mucthing with other tabs on the landing page!

    Please Nishit check it all and i will let the EN team to get it checked we close the job and continew with Content Improvment we have got loads of job to do.

    Kind regards Andrey

    Andrey
    Keymaster
    Post count: 1091
    in reply to: CLEC Inventory #15722

    Hi Nishit, thanks for your reply, could you please advice if you have fixed everything from #15717 and #15718? As you can see we sometime need to wait for EN team to reply about the job done and it takes some time and somtime connecting with them directly. If i ask them to record a video it may take a way longer time to respond and for us not being able to close the job.

    Some of the screen shot sent by other customers to EN team and if we start asking customers to provide a video it may take weeks or maybe months and somthing tells me we do not want to be happened.

    Ordering process whether it is site numbers or CLEC numbers preaty much involved with the same process genareting orders and applieing coupons i do not think we will need to repeat all these details again and again. If the job related to the orders genaration the scope of work always the same since you already know the process on EN.

    If it gets broken we have to fix it and as i have already mentioned to you ealrier you are the only person who works on EN portal and we can not charge EN team for paid but broken job again.

    It was not easy for me to make the CLEC job paid and as you remember EN team had been wating for us for a loong time when we eventualy repair it so they can check it all. We have been documenting all the tasks and if it gets broken again please be ready and kind to fix it. This is why everyone check the quality of work before closing it.

    For us and yourself we have to be carefull when implementing some other works accross EN project so when we developed new feature it wont break other parts of the site and no casuing any code conflicts as it is our responsibility to repair it at no charge for EN team.

    When i ask you above to confirm if you fixed everything – thats because i noted that million numbers tab (on the home page) does not have an area code as other tabs and if i report EN team that all fixed and they would saw this they will get it as we are in a hurry to make it on a glue just to get our hands washed of the job.

    We must demonstrate proffecionalism and reliability for everything we do.
    So please could you please double check everything if all works good so we can ask EN team to check again;)

Viewing 15 posts - 16 through 30 (of 1,064 total)