[Andrey]

in reply to: Messenger App #16729

Hello Dave, hope you are well, we can see that your have submited an IOS app and it has been rejected by apple, please kindly do not submit it any more as apple can black list us next time.

We have asked somone to resubmit an other app to apple store and we will see if that will be acepted by apple store so:
PLEASE KINDLY DO NOT SUBMIT ANYTHING TO APPLE STORE DURING NEXT WEEK OR SO AS WE ARE GOING TO SUBMIT AN OTHER APP FROM OUR SIDE.

Kind regards Andrey

[Andrey]

in reply to: Customer api management console #16727

Hi Nishit sorry for delay with my reply i will get back to soon!
🙂

[Andrey]

in reply to: Customer api management console #16726

Hello Nishit thank you for your upddates i will show this video to Nanotelecom team and let you know about their feedback.

Please let me know if you are working on somthing else now just for our testing purpose.
Kind regadrs Andrey

[Andrey]

in reply to: Customer api management console #16721

Hello Nishit thank you for your reply, all good with the URLs!
or the mobile design – do not worry Nishit please only fix our side design areas and nanotelecom wordpress areas will advice their developer to apply some changes.

[Andrey]

in reply to: Customer api management console #16719

Hello Nishit thank you for this good news what was the problem we could not resolve before with proper A Record?
Im glad that now we ca see portal… on.com domain which is great!

yes i noted that nanotelecom.com/admin/login can not be accessed from .com domain but if it is an admin console thats fine opening it from .us directory, any way this is a good breaktrough. I wonder what was the problem before?

Yes for the mobile view still many complains but i know you are on it so just sedning you this video where people try to scroll the page and it does not scrol and when dropping down top menu the menu bar looks very dark and ugly so we can not even see the page names on the dropdown menu tabs 😉
[video src="https://webmaklay.com/wp-content/uploads/2026/10/MobNano.mp4" /]

Any way will leave it to you to have have a look.
Kind regadrs Andrey 😉

[Andrey]

in reply to: NanoTelecom Imrpovment Ideas #16708

Hello guys,
welcome to the “NanoTelecom Revision” forum discussion, we are looking forward to hear your expertised reviews and suggestions on the project potential and possible ways to enhance its efficency to nowadays market demand and reqirements.

Kind regadrs Andrey

[Andrey]

in reply to: Customer api management console #16706

Hello Nishit thank you for your reply, yes please can we improve mobile view for Nanotelecom so it looks profecional.

for “NanoTelecom Improvement Ideas” there will be some ideas out lined there so we will see what we can do to improve this project from nanoTelecom experts poit ov view!

NOW FOR DNS A RECORDS
this page as you noted earliere still display 404 error, i can see that this is a Laravel error but still can not undertsnad why it happends, We have discussed this mater with system team and as they said below:

as suggested there was a IP error in A RECORD so customers chaged it but the site has crused so they had changed it bacl again.

I have requested customer to provide their GoDaddy A Record to see and here is what they provided below:

So now could you please once again review your side why https://portal.nanotelecom.com/ display error and i asked system team to inspect it again we can not close the job without resolving this issue:(

Also frustrated customers send me this Chat GPT findings if that may be used for finding a solution, please see their AI replies below:

============================ AI REPLY STARTS =============================================
Hi Team,
Our GoDaddy DNS A record for portal.nanotelecom.com already points to the correct Amazon server IP.

The following URLs behave differently:

https://portal.nanotelecom.com/ — returns 404
https://portal.nanotelecom.com/admin/login — works correctly
https://portal.nanotelecom.us/ — the portal works correctly

We want customers to access the portal using portal.nanotelecom.com exclusively, without .us appearing in the browser’s address bar.

Could you please check the application and web-server routing for the root path / on the .com hostname? Ideally, the root URL should redirect internally to the appropriate portal landing or login page, or serve the correct page directly.

Please also verify the application’s canonical/base URL and any hostname-specific redirects so the .com address remains visible throughout login and navigation.

We do not want to change the existing WordPress website or disrupt the working .us portal.

Thanks.

——————————- part 2—————————————————
As for the Portal.nanotelecom.com/admin/login – We have confirmed that portal.nanotelecom.com/admin/login loads correctly, but after a customer logs in, the browser redirects to portal.nanotelecom.us.

Our requirement is to use portal.nanotelecom.com as the permanent customer-facing domain. Customers should never see .us in the browser address bar, including after login and throughout the portal.

Please investigate and fix the following:

Laravel URL configuration: Check .env, especially APP_URL, and any hardcoded .us URLs in the application.
Authentication redirects: Check the login controller, middleware, intended redirects, and post-login destination.
URL generation: Search for absolute URLs using portal.nanotelecom.us and update the appropriate ones to use the .com domain.
Session and cookies: Verify session cookie domain, secure settings, and authentication persistence work correctly on .com. Do not share sessions across domains unnecessarily.
Web server and HTTPS: Confirm the .com virtual host points to the same Laravel application, with a valid SSL certificate.
Configuration cache: If configuration changes are made, clear and rebuild the appropriate Laravel configuration cache as part of the deployment.
Please preserve the existing working .us portal while testing the .com domain. Verify login, logout, page navigation, and any password-reset flows before deploying the change.

The desired result is that portal.nanotelecom.com works end to end and remains visible in the address bar throughout the entire customer session.
————————————part 3 —————————————–
One additional finding: when I submit valid credentials at portal.nanotelecom.com/admin/login, the page simply reloads without a visible error. The same credentials work on .us.

Please inspect the login POST request and Laravel logs to determine whether authentication is failing, the session is not persisting, CSRF validation is failing, or middleware is redirecting back to the login page. Please also confirm whether the login form submits to .com or .us.

We need to identify the root cause rather than make speculative DNS changes.

============================ AI REPLY ENDS =============================================

thank you

[Andrey]

in reply to: Customer api management console #16702

Hello Nishit, just to let you know that we are comming close to finishing NanoTelecom – Customer API managment concolle job. We just wating for your mobile optimisation enhancments and nanotelecom portal login capture improvment (still awating for nanotelecom team to provide us site kew and secret).

Which after we will be mobving to some other job on NanoTelecom improvment as we have got some ideas from some NanoTelecom Experts this is why we have created a NanoTelecom Imrpovment Ideas forum here https://webmaklay.com/forums/forum/nanotelecom-developing-review/ where we will invite some other analictics and nanotel developers who have had some great NanoTelecom experiences on how such NanoTelecom projects could work and how they work on other platforms.

Some of the experts will be bring some thoughs about our current NanoTelecom project funcionality about what we have done and what can be done better bacesd on their experiences working for other nanotelecom projects.

Some of the experts do not have a coding and development skills like yours but they are good experts on how good NanoTelecom portals should look like so we invite you to to this discussions and probably we will do some changes
on existing NanoTelecom project what we have done and we may do some more work on it to improve its look and functionality.

Please kindly subscribe to this forum so we will hear what other people say as nanotElecom admins trust these experts and we may need to take their views to our further jobs on NanoTelecom project.

[Andrey]

in reply to: Messenger App #16692

Hello Dave thanks for your quick reply, yes i have checked your office page provided site acess foruser J****y and its pass was not working so we no updated it again and test it so it works now please try again to login.

For your IP blocked issue the problem is if we approve more than 100 blocked IP there is a high risk potention to open a door for a trojan or unwelcomed bot or human enteruing our project enviorement. Could you please try to use some static IP or identlty so we can find you in the block list to whitelist?

[Andrey]

in reply to: Customer api management console #16690

for nanotelecom mobile view: please see some screen shot that mobile view looks very badly optimized below:
https://webmaklay.com/wp-content/uploads/2026/10/mobile2.jpg
https://webmaklay.com/wp-content/uploads/2026/10/mobile3-scaled.jpg
https://webmaklay.com/wp-content/uploads/2026/10/Moblie1.jpg

[Andrey]

in reply to: Customer api management console #16686

Hello Nishit, thank you for your replies,
for #16681 yes the page displais not found it is because the A record from the customer has to be changed properly we can not access their hosting provider and we adviced them to do so. Hopefully they will update their A record next week.

for nanotelecom.in – it stores teh autopurchase phonene number rules you were repairing it lately as customer was not able to see notifications from it and we found that notifications were related to some of the old voip site records so now lan line numbers notifications coming good but whireless phone numbers notifications are not being recived so nanotelecom.in team missing them.

If you login to nanotelecom.in dashboard you can see a tab for wirelss numbers could you please check why notifications not being sent from there and nanotelecom.in team not recieving them. Please kinldy check if it is an email issue or some other codding problems that needs to be fixed urgently so we ppl receive nanotelecom.in wirelss numbers autpurcahse notifications.

for #16683 thank you for your input i have forwearded your suggestion to the server team guys so they can check it and assess this thread and respond accordingly. They will aslo need to check the projects PHP compatablities before any changes.

[Andrey]

in reply to: Messenger App #16684

Hello Dave, great to hear from you, could you please let us know you IP address so we can whitelist it and you could access the site easely, currently it is hard to find which IP address is blocked today as there are too many records and IP addresses being blocked daily and it is hard to find which is yours of them.

The friends admin account please use from your office page we have reset the password for it.

[Andrey]

in reply to: Customer api management console #16680

Hello Nishit, thanks for your message,
yes we know it is not the job mentioned earlier so we will request more funds for this work.

More feedbacks comming up:
From NanoTelecom – the mobile view for portal.nanotelecom.com is not optimized and content looking incorrect, please check that all the areas of NanoTelecom is mobile optimized and display correctly.

Complain from NanoTelecom In: – we loged in to NanoTelecom.is dashboard and turned wireless tab but we can not see notifications for wirelsss numbers. We checked profile and found an email that does not below to us admin…..com so we changed that email back to nanotelecominc.gmail.com. Then we retured back and set up an area code with numbers that we do have in stock and turned on notifications again to double check if wirelss notification work but notifications do not come. So we realsized that we are missing wirelss numbers notification. Could you please advice why our email been changed and if we set up somthing incorrectly please let us know about correct process so we recieve wirelss notifications?

for Google reCAPTCHA **site key and secret key” i have requested from both NanoTelecom and EN admins, will let you know when get back from them.

[Andrey]

in reply to: Customer api management console #16678

For NanoTelecom, the Nanotel team started checking your work! (loong time wating for us ;)) any way the first feed back they say that if we can change capture setings and make it more simple as we can see on some google capthra it asks one tick box saying confirm you are human and tick only one box and it does all the checks and customer can proceed.

The maths to confirm people do not like as it makes them start thinking 😉 i know it is funny but this is what they do not like to be doing probably because they are toooo bussy and what to login quickly but sequre 😉

https://webmaklay.com/wp-content/uploads/2026/10/captura.png

thank you.

P.S By the way for EN poject account creation you can do somthing similar one tick box to verify and proceed with rego:)

Kind reagdrs Andrey

[Andrey]

in reply to: Customer api management console #16676

Hello Nishit, thank you for your reply and details, appologies if my messages were not clear for you to undrestand.
I have asked EN team about the changes they wnat to see and here is what they said below:

1.) Make changes that when order is created, the order status should be “Pending”
2.) Create notice, if the store credit is not enough, then display the notice: “Your store credit is not enough to proceed with the order. Please Topup.”
And make a link to the Topup page.
3.) Once topped up, the customer should be able to go back to his order or cart and continue to pay. The numbers should be reserved with the carrier they chose the number (current case is Sinch.).

Kind regadrs Andrey

[Author]

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