[Andrey]

in reply to: Custom Works #15968

Hi Nishit yes i agree please plan your day as you need we will keep access open for you but please make the EN site fixed so they stopped complaining and we can focus on nanotel work properly!

[Andrey]

in reply to: Custom Works #15966

some numbers i could purcahse like (251) 910-7474 and (256) 712-7474
pn256712747 but when i tried to purcase more i could see the above numbers still in the cart and i can purcase them again!!!!

please Nishit take a good look at that this is why customers complain continieusly

[Andrey]

in reply to: Custom Works #15965

when we need to remove numbers and buy just 2 or three the numbers not removing and on purcase selecting ALL the numbers that we try to delete and remove: – https://webmaklay.com/wp-content/uploads/2026/07/PURCHS-ERR.mp4

[Andrey]

in reply to: Custom Works #15963

aslo see what happends when i delete numbers they are not removing: -https://webmaklay.com/wp-content/uploads/2026/07/ERROR-DELET.mp4

[Andrey]

in reply to: Custom Works #15961

this what happened when i tried to purcased https://webmaklay.com/wp-content/uploads/2026/07/tokn.jpg

[Andrey]

in reply to: Custom Works #15958

i have cleared my cache and now i can browse the pages i do not know what has happened is it somhow blocking from htach file or any thing else? have you checked CLEC inventory?

[Andrey]

in reply to: Custom Works #15956

Hi Nishit yes when we finished the job on EN and you moved to Voip works we closed all access for your to EN site for sequrity reasons this is our normal practise we have been doing it all the time so: we did closed access.

Could you please let us know what has happened to EN site now if no one accessing it and it gets broken?

[Andrey]

in reply to: Custom Works #15953

Hi Nishit i can not login to admin to give you admin access, you probably need to do it from DB

[Andrey]

in reply to: Custom Works #15950

Hello Nishit we have reactivated EN access again as EN team complaining that CLECL Inventory numberers could not be purcased by tehir customers. Aslo customers can not access support page (Contact Us).

i tried to login to the EN admin and logged in from my acccount, when i tried to open Contact Us page it displaid error Not Found.
Then i though maybe the contact us page only accessable for Wholesales by mistake and returned back to admin and tried to change my account from Reseller to Wholesale and in admin side i also could see error that it cna not be changed for some reason, then i tried to log in from Whole sale webmklay account and when the front end site opened i could see my name in profile identifier which means i did not login from other account.

So i tried to get back again to admin site and it is no longere opening, then i tried to visit all the site pages and all pages display same error Not Found, so i could not even checked whats going on as the site not fuunctioning and all the same errors accross all the site even whne i tried to logout it still not working.

Please see this video attached https://webmaklay.com/wp-content/uploads/2026/07/ENERROS.mp4

I think you will need to login trough FTP as i was not evan able to open your admin account but we have reactivated your both cPanel and FTP could you please let us know whats going on this time ;(?

[Andrey]

in reply to: Custom Works #15947

Hello Nishit thank you for the updated plan, some of of the points already present on old voip portal but very old and not properly functioning as you have already noted earlier.
clasue 3.- yes we will need to add more aprove reject functionalities for both user and admin porting tables..
4. yes email should not be the only methid to respond and etc.

it soulds that you got that all, will be always here if you got any questions, please let us aslo know when you done anything or in doubt so we can guide you along the way.

Kind regards Andrey 😉

[Andrey]

in reply to: Custom Works #15945

thanks Nishit, 🙂 thats all good if stuck anywhere please let me know if i do not know i will ask nanotel team,

for your plan clause 3, in porting in/out page for admin and customer is it possible to add a columnt with portout/in approve and reject options so site aadmin or customer can anytime refer to and perform reqired action espetialy when they have multiple numbers pending.

Somte kind simmilar we did on EN project. I remember nanotelecom admin was looking at portin\out table and asking how to approve and reject port out/in operation ..

Yeah do not ruch Nishit do one part at a time, because the budget is high we aslo be paying you as you go and when we go trhough half way or more we may add other tesk to it depending on how it goesd to not overloading you with so many things…;)

[Andrey]

in reply to: Messenger App #15943

Hello Dave how are you, delay with my response is bacuse i would like to check the app in real life chat but these days many peaople bussy and not often texting to us, i hope it is not because of multiple breakage on our app developemet before:)

meanwhile we are wating for real lfe chan flow could i please ask you to come close to the clsoing this job stage and prepare a source code files which you donlaoded from the Friends App task description page.

The initial source code was well packed and has got all well documented app installation guide so now after upgarding it could you please go trough it and check if anything chnaged to add it in to the new App instllation documentation guide so anyone who opens it could find it very easy and usre friendly instctions on generating the app with your upgarded amandments init.

Also could you please send me a IOS app file for IOS system users tests so if the IOS app also works well we could close this job untill futher upgardes.

thank you 😉

[Andrey]

in reply to: Custom Works #15941

for #15939,
yes we would need to make an portout automation scenarious, if customer sedns a portout requests there should be emails sent to both customer and admin saying approve or reject portout requests. The nanotelecom admin wants all this oparations become fully automated so they no chasing any portout requets and approvals so customer manages it indepemndently.

We will need to make such an infrostructure as in our future job we will be building an API library for the customers so they can have their own API token to display such a managment interface diretly on their web sources – and our customers – clints can manage these numbers from customers websourse trough the API connected to nanotelecom enviroment but this will be the next job meanwhile let us create an automated infrostructure for nanotelecom portal users and this is about “Porting Sent Automation” task.

[Andrey]

in reply to: Custom Works #15940

Hello Nishit thank you for your message, hope you have had a good weekend!

for #15938 –

a) we will only have one wordpress landing page which is on godady and domain nanotelecom.com
b) on AWS host we used to have an other wordpress theme which is showing undermainatance and this was in public_html so this wordpress theme is going to be removed from main AWS directory.
c) instead the main domain directory on AWS public_html will be an upgarded laravel directory fromw where site admin will be managing all the usres portal pages whithe their numbers and accounts and ect.
d) users/customers portal moving to AWS subdomain/public_html directory which is now here

Regarding the task “Port Our Panel,” yes we need to make sure that all the data loaded as on telecom and customers can retrive their all information about portouts pending or

So GoDady nanotelecom.com – informational site with home page, about us, where we are and ect they will sort it out and othe nanotelecom.com menu will be an other buttom saying customer portal which will lead to AWS host portal.voip.us – in your case it is portal.nanotelecom.pro.

This above we need for the future A record as we can do A. record for all domains and subdomains but we can not do A record for sub directories and thus we will need to move all the subdirectoris as explained above.

for your: – As I understand it, when a customer clicks – yes that will be great so as an example if customer come to nanotelecom.com site and clicked to customer portal the link should bring them to a portal.nanotelecom.pro direcotry – there customer can buy numbers as usual and if customer deside to login to his account directory he clocks to PORTAL button and logs in there. So next time if customer regsitered already that will be great for next visit when he repeats site visiting from nanotelecom.com – click – customer portal – hi will be redirected to his profile and his numbers home page.

Regarding the task “Port Our Panel,” – yes we have got to be sure taht all the data as confirm due date and PON and all others not mentioned in the job description displaid correctly and customers and site admin can view all the information 24/7 without any issues.

So yes please check what is causing such a fetching breackdowns , webhooks or somthing else is resolved and works 100% 😉

[Andrey]

in reply to: Custom Works #15937

Hello Nishit thank you for your #15934 message, i’m glad that you found the issues fast, it is all good somtime happends most importantly we fixed it urgently and i have already sent our appologies to EN team!

Closed their site now and back to our voip-nanotelecom works!
🙂

[Author]

Posts