Voip Repairs 23

[Nishit Shan]

#11100

Hello Mark,

Have made some up-gradation in Port-In page to check service availability.If the number is already exist in our system and if the API provide availability status 0, then the availability status will be no otherwise yes.
Working on Popup after clicking on Continue button.

[Mark Hanson]

#11101

Hello NIshit thank you for your updates, well done with progress, yes we can see and tried to test it it checks portin availability for the number which belong to a voip customer. Looking forward for the rest of functionality.

Just to remind Nishit please do not forget to add notifications for the site admin and clients when they add number to check annd clicked check availability the notification message should be apropriate.

for example we tried this (786)786-0100 number and cicked Check… and nothing happened
then we tried 78678-60100 checked = nothing
then we add 7867860100 and could see respond from the server “NO” number is not available for porting.

So if customer input is incorrect then please add a notification somthing like ” Make check number contain digets only without gaps” otherwise ppl think that nothing works 😉

and if numbers input is correct and then click check = “Processing” and so on.
Please keep all the actions with notifications so it looks profectional and user friendly.

Please let us know if you had a chance to fix TN settings page?
Cheers

[Nishit Shan]

#11102

Hello Mark,

I have little bit confusion about the routing option of inteliquent page. As shown in video i can’t get the exact point. Will you please explain it in detail to avoid any type of miss-understanding.

[Mark Hanson]

#11103

Hello Nishit as per video customers upload bunch of numbers for portin request. If you can see on the video those numbers that can be port in apear in the list and those can be sent for protin request.

To do so customers can fillout all the fields that are shown on the video and sent request.
Once request send the ordershould be generated on voip and it can be seen on portin table (same or simmilar table that we already have and you made it).

So once portin order confrimed the porting complete.
It is actually not a complex process as i thought before but after this video is more clear and just need to add all this fields and processes in the pop up window and done.

Once you go ahread and buuild all the fields and porting request process will be guiding you if any quesions.
Also you can login to inteliquent and visit same pages as on the video to help you to understand more.
Hoping to see more updtaes from you.
Cheers

[Nishit Shan]

#11104

Hello Mark,

Open this link and check the image

I am just asking from where and which routing option will be use for portin functionality

• This reply was modified 1 year, 3 months ago by Nishit Shan.

[Mark Hanson]

#11107

Hello Nishit, tahnk you for your message, if you look at the video it shows which routing used for the porting, however as i have just cot in touch with Andrey you can use any of two availabl routings.

We have got first commet come for your porting developing window, site admins ask why in your windwow customers shoudl click on the search icon and open numbers input filed?
https://webmaklay.com/wp-content/uploads/2023/08/Search-Icon.jpg

From our understanding since we combine two jobs for both portin window and advanced search you created a search icon. So if you plan to use one window for both portin requests and advanced search then i would suggest you to make the following:
when customer clicks on submit request button the numbers submit input field opens right away but still leave search icon on the wiindow if customer decide to go to advances search option from there.

And when customers clickeed on any of the phone numbers menu located at the top left hand side of the page (see advanced search task) https://webmaklay.com/custom-features/ then search window opens right away and then create portin icon that can be also used on the same window.

Unless you wanna create two diffrent windows for both portin and advanced search please share your plans with us.

Would you also update us if you fixed TN settings page?
Cheers

[Mark Hanson]

#11109

Hello NIshit we are closing here, just sending you an other comment for your portin window – could you plesae make a port in window with a header same as all our Phone Numbers and Settings styles, please put PortIn message inside of the header with same style font and header same style and color as othre site headers.
https://webmaklay.com/wp-content/uploads/2023/08/Port-In-Header.jpg

Will check back tomorrow with you.
Cheers

[Nishit Shan]

#11110

Hello Mark,

For #11107 : The check availability section will be visible to the user means there is no needs of click on search icon. Also added validation for the numbers, added the api functionality to auto get Routing option automatically.

For #11109 : Changes had been made.

Work in progress to design of popup form of user data(https://ibb.co/PW1ngpM) like ineliqent.

[Mark Hanson]

#11111

Hello Nishit thank you for your updates, we can see the user home page a bit messy we belive you are working on that,
please let us know if any questions we are here for hour or two.

thank you for #11107
Cheers

[Mark Hanson]

#11112

in addtion to #11110 please note that user fileds part not nesseseraly needs to be copied from inteligent we just need you to add those fields that are mentioned in the video, also please ensure that all the fileds are compact set and not bulking,

Cheers

[Mark Hanson]

#11113

Hi NIshit some reminders:
* please make the notifications to the users after every action so members can see that process is going but not frozzen page;)
* If number is not portable there should not be select tick box, and continiew.
* If number is not portable there should be a reason displaid under Not Portable Reason column.
ta

[Nishit Shan]

#11116

Hello Mark,

Please check the newly created form design for User info on click continue button after check eligibility.And inform me if any field need to be added or removed from the form.

For #11113.
Your required changes will be done after the completion of port in functionality.Currently all the thing is enabled because of testing purpose.

[Mark Hanson]

#11117

Hi Nishit the user input form pop up not quite correct as it neeeds to be set into the mid column, also the fields that reqired mentioned in the video i can not see any reason for us to contact site admin to check it as they all showerd to Andrey which fields they want and which not. In you draft it looks copy from inteligent i do not think it is a good idea to show site admin this druft as this is not what they expect for sure.

The fields must be in side of the mid column and should be very compact and modern,
would you please chekc the video what fields reqired and fit it inside of the mid window.

[Mark Hanson]

#11119

I have just checked the video for you and found that we need to display all the fields but more compact. See how other developer fit so many fileds under numbers drop donw.
https://webmaklay.com/wp-content/uploads/2023/08/Fields.jpg
IF you find problems fitting so many fileds in very compact space you can make two or three tabs where you can make one tab for user name and account and second tab for address and numbers selection
then next…

Hope it helps:)

[Mark Hanson]

#11120

Hello Nishit how is all going any updtaes on #11117 , #11119?
Please find some more comments below: Just quiding you as you go.

Please implement loading gif aftre all actions so members can see the processes on the page are functional.
When client submiting portin request puting numbers in the list the request does not go and does not work:
Numbers in the list sample below

xxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxx
ect.

So the input cshould be from a file, with comma separated xxxxxxxxx,xxxxxxxxxx,xxxxxxxxxx, ect and as a list above.
Could you please check?

Aslo we have got a question for you, Niishit would you please advice if you prefer work on both tasks at the same time (Advanced Search and PortIn) if so we will then cobine budget and both jobs Custom Features and Voip Repairs 23?

Looking forward for your updates.
Cheers

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