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Viewing 15 posts - 121 through 135 (of 248 total)
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  • Nishit Shan
    Participant
    Post count: 773

    Hello mark
    Please check Inventory Number .

    Screenshot-2023-10-26-at-17-31-02-Home

    How we can update all these field available in form.
    And Please ask inteliquent and Peerless API provider to guide about which field can be updated and how (in inventory number) ?
    I request you to ask both vendor’s admin to provide url of API which we will use to update .

    Mark Hanson
    Keymaster
    Post count: 917

    Hello Nishit thank you for your updates we have checked Inventory numbers it is loading but found following issues:

    1) when we input pin number the pin not being recorded at the vendor’s side (inventory Numbers).
    2) Also when we open from the mobile view the fields are not aligned properly and looking unprofessional. See screen shot here: https://webmaklay.com/wp-content/uploads/2023/10/NOPIN.jpg
    3) By default please let it be first phone number, then Status and PIN code
    4) В return values there should be the followings options:

    TN status
    State
    Rate center
    PIN code
    Note
    Activate date

    For your #11438 please check Vendors API documentations and API guides , we can ask their support if there will be an issue for example it is in API guide but it does not work then we can request support ticket from them.
    for Peerless API guide here is the link to download: https://animate.peerlessnetwork.com/help-download-api-guide.html
    for Inteliquent API guide here is the link to download: https://portal.inteliquent.com/CustomerPortal/reportList.htm
    https://webmaklay.com/wp-content/uploads/2023/10/APIDOCS.jpg

    Please let us also know about: #11433
    Cheers

    Nishit Shan
    Participant
    Post count: 773

    Hello Mark

    We have almost completed the task with Inteliquent in inventory numbers.But we can not find method in peerlessnetwork which we can use to find the required number’s detail.
    Which method will be used to change status , Currently we are not able find any method to update the status in Inteliquent and where the changes will be done (Inteliquent or telinta).

    We have tried to find the API guide about to update vendor’s record in peerlessnetwork .But we are not getting any method which can be used to update the record.

    Mark Hanson
    Keymaster
    Post count: 917

    Hello Nishit thank you for your message,
    for your #11438 and #11443 please use parameters from Telinta:

    Rate Centre – please let us know if you find it and if not will contact site admins for more details.

    Status Filed Can be: – (In service, Inventory Numbers, Active Numbers, Pending Port Out, Ported Out) and this filed can not be edited by the customer as it just display customer number status.

    Note; Also Can not be edited by the customer this info also comes from the the Telinta customer note.

    Pin Number field can be changed by the customer as and the pin method changed explained in the task description. I think you were already tested this option but plese let us know if you still not sure about this.

    Cheers

    Mark Hanson
    Keymaster
    Post count: 917

    Hey Nishit in addition to #11444 please file below attached:
    https://webmaklay.com/wp-content/uploads/2023/10/NIshit-Doc.docx
    Cheers

    Mark Hanson
    Keymaster
    Post count: 917

    Hello Nishit we hope you have had a good weekend,
    we noted that search opening magnifying glass is in thee wrong place could you please check this screen shot and change magnifying glass to arrow see more details in this screen shot below:

    https://webmaklay.com/wp-content/uploads/2023/10/Expand-Wrap-Search.jpg
    Cheers

    Nishit Shan
    Participant
    Post count: 773

    Hello Mark

    We can not find this (https://ibb.co/YBZFFfT) screen on my side. On which numbers this issue was generated and for which User?

    Mark Hanson
    Keymaster
    Post count: 917

    Hello Nishit for #11450 we received a complain with a short video footage we can not see the user on the video but we can see some numbers (332) 222-2224 and (332)222-2221 showing incorrect and currently you are using filed does not work.

    On the same video number (407) 710 – 0000 showing correct. I think you can find its user by these numbers from telinta.

    Nishit Shan
    Participant
    Post count: 773

    Hello Mark,

    Your Comment : Please note on screen shot B – Currently you are using filed drop down does not work and tab display information that supposed to be only shown when customer select “Follow Me” Option from the Currently you are using filed.

    My comment : Please make this above point bit more clear to understand me.
    Btw, What we understand is the current screen B which is being displayed should only when customer have selected ‘follow me’ in drop down.

    And One more thing i got the user . So can i test the bug using this user detail?

    Mark Hanson
    Keymaster
    Post count: 917

    Hello Nishit,

    thank you for your message for your #11452 it is actually very easy and sorry if we made it complicated for you to grasp.

    To make it easy to understand just please make sure that what ever you can see on screen shot B it can only be seen if customer selected an appropriate option from “Currently you are using” drop down filed. On some numbers as mentioned erlier (332) 222-2224 and (332)222-2221 it does not work.

    We believe there are more numbers with same issue so if you could please fix it 😉
    Cheers

    Nishit Shan
    Participant
    Post count: 773

    Hello Mark

    1. Status can not be changed changes done.
    2. Pin number input can not be less than 4 digits changes done.
    3. search opening magnifying glass sifted according to given image changes done.

    Yes, We can find the Rate-Center named as description on telinta side.

    Mark Hanson
    Keymaster
    Post count: 917

    Hello Nishit thank you for your updates will check #11456 and get back to you if any issues,
    please let us know what else can be tested.
    Cheers

    Nishit Shan
    Participant
    Post count: 773

    Hello Mark

    Working on #11455 bug.

    Mark Hanson
    Keymaster
    Post count: 917

    Hello Nishit thank you for your updates,
    would you please give us an EST when we can finish Custom Features job?
    Cheers

    Nishit Shan
    Participant
    Post count: 773

    Hello Mark,

    We have finished #11455 bug fixing. Please check and give the update.

Viewing 15 posts - 121 through 135 (of 248 total)
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