[Mark Hanson]

in reply to: Voip Upgrades 23 #10601

Hello Nishit, thank you for your reply,

for numbers display if you can see all numbers and there is an other tab on voip customers home portal that also show active numbers and it shows “0” on all accounts – did you API connected that parameter?

For #10590 – we have just checked your office page and found that Telinta credentals adminwebmaklay are valid and working, please find the intelligent updated credentials below telinta on your office page. Your Inteligent new pass starts with Nish…..

Please feel free to login to any of the portal and find a number and create an autopurchase rule to see if it autopurcase the number and send you autopurase notification.

Please check these and othre comments above if all works we will send this job to finince.
Cheers

[Mark Hanson]

in reply to: Voip Upgrades 23 #10590

Hello Nishit call forwarding notification tested looking good thank you!
Would you please try to test if autopurcase notification coming as well as it is very important?
Cheers

[Mark Hanson]

in reply to: Voip Upgrades 23 #10589

Hello Nishit thank you for your updates,
for – I made made changes for user & admin notification to separate pincode and callforwarding – thank you
for Voip Account Numbers it would be good to check some other customers so they all loading well.
for Voip links – yes you are right we will be developing some pages for these links we just prioritizing further tasks will get back to you on this.
for b) Asked query for it to the client – we are contacting Telinta team regarding API connectivity improvement.

Numbers Display : thank you we can see all numbers just a question if active numbers connected too?

For API Error mail: we will prioritize some tasks and get back to you.

Also Nishit would you please advice if you have removed all backup files from the Voip directory?
Cheers

[Mark Hanson]

in reply to: Voip Upgrades 23 #10587

Hello Nishit i hope you have had a wonderful weekend!

Would you please aslo updated us on these tasks once finished with #10582

Voip Account Numbers –
Voip Links –
Numbers Display –

For #10583 you were right with this we have contacted our Telinta developer and he has confirmed their upgrades with Telinta OS. On this note can we ask you a question:

If this is the case and Telina or other Provider down and our notifications sent us a data base error messages – would you be able to make a condition for such notifications once external connections failed Data Base notifications comes with error details like ; External Provider is not accessible and {TIME} which after notifications wont be sent to the site admin until external connection has been reestablished again.

If so we will send this additional task to both Tech & Finance for confirmation and add this as an addition task to current job?

Cheers

[Mark Hanson]

in reply to: Voip Upgrades 23 #10586

Oh i see thank you Nishit for quick reply! Sure take your time with for #10582.

[Mark Hanson]

in reply to: Voip Upgrades 23 #10583

Hi Nishit team reporting multiple database errors while connecting connecting:

SOAP-ERROR: Parsing WSDL: Couldn’t load from ‘https://mybilling.nanotelecom.org/wsdl/SessionAdminService.wsdl’ : failed to load external entity “https://mybilling.nanotelecom.org/wsdl/SessionAdminService.wsdl”

could you please have a look?
Cheers

[Mark Hanson]

in reply to: Voip Upgrades 23 #10582

Hi Nishit in addition to the previous message would you please advice if any updates with auto purchase notifications?
Also we still receiving one notification but reporting two reports in one we have mentioned about that before:

For Great Number inc,

Customer has change their pincode 9006 for this number (608) 688-8888. (about pin code)

Customer has change their call forwarding 9177755555 for this number (608) 688-8888 . (about call forwarding)
as far as i remember we decided to do one message saying that changes saved was it?

Cheers

[Mark Hanson]

in reply to: Voip Upgrades 23 #10581

Hello Nishit thank you for your messages and #10577,
for #10578 i will forward your message to the site admins for the right answer and get back to you. As im not sure which way to do it right.

Will get back to you on that shortly.
Cheers

[Mark Hanson]

in reply to: Voip Upgrades 23 #10576

Hello Nishit thank you for your report, it looks promising please let us get on this and check if all works and if any issues found. All from your #10572 is clear and we just need to check it all what have you done.

for your: I also tried to search the numbers on https://portal.voip.us/homesearch and its looking it is working fine. – have you tried to open in from mobile if loading gif appears, or did you tried to search by area codes or states? Also if you noted from admin comment they say that some numbers found with unknown state recording if you fixed that too?

Cheers

[Mark Hanson]

in reply to: Voip Upgrades 23 #10571

Hello Nishit thank you for more details, we can understand your #10570. What we can not understand is what are you going to do now, how you are going to make all account working properly and when. Since we discuss about this all week and there is nothing working so far ;(

Site admin sending us multiple issues and complains and those we have already done and paid comes not working.
Please Nishit could you be so kind to keep us updated about what you have done and what we can test and report as finished?

Just to make it clear we would like that site properly functioning. Probably after PHP upgrade or some other reasons, customers finding multiple areas failed to operate and un reliable.

Customers should be able to search numbers order them, change call forwarding, login without seeing a source code.
Numbers should be loading easily. Auto purchase notifications come 100% , links are working, numbers diplay accurately and so on.

Once it all tuned we can go further with other jobs. At this stage we are stamping on same spot.
Cheers

[Mark Hanson]

in reply to: Voip Upgrades 23 #10568

Hello Nishit how is all going there?
some more questions about your innovation in adding new pass functionality – will your pass development conflict with already existing Voip -Telinta pass systems? It is very same functionalities as EN project has and there is no any issues there with the passwords ppl got they call forwarding done and numbers activated with not much hassle can you please comment on this.

Is there any thing we can check so far?
Currently everytime we ask site admin to check they respond with bunch of errors that we have been working for a week now. Please see this error that we have been reporting to you multiple times? #10530, #10531
https://webmaklay.com/wp-content/uploads/2023/04/Error.jpg

for #10528
https://webmaklay.com/wp-content/uploads/2023/04/Numbers-Display.jpg the numbers display still inaccurate, it still does not show qty of all numbers VS activated numbers as described on task description.

Have you fixed call forwarding for GREAT NUMBER INC?

More comments:) ==================
We have tried to login for some customers that have multiple numbers and the numbers load still extremely slow as per our system admin report we have got enough machine architecture and resources to process such fetching operations sufficiently but the problem is still exist. As we have advised to your earlier – would you consider making a scrip loading numbers partially so the first 2, 3 pages then the rest pages so customer not waiting for long tiome when all the numbers being loaded. When we open this customer Mikhail Tumasov their numbers not being loaded AT ALL.

We attempt to process a numbers search from the visitor page https://portal.voip.us/ added to search 6666 (as we know there are about 40numbers available on telecom provider) however page sent us on https://portal.voip.us/homesearch directory and everything went blurry white, there is no loading image indicating any process and nothing has been return. We also tried to search by area codes and last 4 digits , first 3 digits nothing found as well.

We tried some other time searching for 5555 combination and after sometime waiting we have got respond for 9 numbers available. However search results where unknown under some state field. Could you also check that we could see the ALL the states for all the numbers found.

============================
It is already Thursday here Nishit and it seems that we getting stuck with all these tasks and those you reporting done are not really functioning unfortunately, In fact we still facing same issues as we experienced before – is it related to PHP upgrade why so many errors occur.

In the comments above the task mentioned by the site admin we have already done and paid but it is not working as expected could you please fix it asap.

Overall please let us know what of the task has been done by you and 100% functioning so we can test it and see legit progress of work and expenses that company covers?

Cheers

[Mark Hanson]

in reply to: Voip Upgrades 23 #10565

Hi Nishit there is alreay a page for the login settings so you can fix that so it works right.
https://portal.voip.us/login-settings

We are closing here so have a nice productive day.
Cheers

[Mark Hanson]

in reply to: Voip Upgrades 23 #10563

Hi Nishit thats fine as long as this pass will sync with telinta and admin can change it.
Cheers

[Mark Hanson]

in reply to: Voip Upgrades 23 #10561

Hi Nishit some accounts have been created before voip and some trough voip this is maybe the case.
any resolution for this so we can get all accounts proper functioning?
Cheers

[Mark Hanson]

in reply to: Voip Upgrades 23 #10557

Hello Nishit, Jeff thank you for following up, i can see that Jeffs message gone to spam i have approved it now,
i hope it gives a bit of advice to you Nishit.

Also i noted that your page has been updated, im now here if any questions.
Cheers

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