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Viewing 15 posts - 571 through 585 (of 1,282 total)
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  • Mark Hanson
    Keymaster
    Post count: 1302
    in reply to: Custom Features #11415

    Hello Nishit thanks for the updates let us know when we can test any tasks.
    Cheers

    Mark Hanson
    Keymaster
    Post count: 1302
    in reply to: Custom Features #11413

    Hello Nishit thanks’ for your reply and updates,
    call forwarding just disable call forwarding feature from the tab and customers can not add their number into the filed. Here is the video how it looks on tellina.
    [video src="https://webmaklay.com/wp-content/uploads/2023/10/TelintaSwitch.mp4" /]

    We are closing here now will check back with you tomorrow.
    Cheers

    Mark Hanson
    Keymaster
    Post count: 1302
    in reply to: Custom Features #11409

    Hi Nishit i have just got a message from team whos’ detected a thread on the voip project, could you please investigate this location as it seems to be infected
    /home/voipus/backup_08102020/vendor/phpunit/phpunit/src/Util/PHP/ns.php
    is it your back up? If not please kindly terminate all unused files on the voip library.
    Cheers

    Mark Hanson
    Keymaster
    Post count: 1302
    in reply to: Custom Features #11408

    Hello Nishit how are you, have you tried #11404 and any updates on #11407?

    Mark Hanson
    Keymaster
    Post count: 1302
    in reply to: Custom Features #11407

    Hello Nishit i hope you have had a great weekend!

    1) We have checked #11401 call forwarding it works but need some adjustments. The call forwarding numbers should be ONLY 10 digest number we tried to add 11 digits and 12 digits and surprisingly Telinta accepted that number but unfortunately numbers is incorrect and call forwarding can not be applied. So could you please restrict call forwarding number input if customer input more or less than 10 digits the message shows that call forwarding number should be only 10 digits characters.

    2) when customer puts number in call forwarding and then delete number and clock save button – on Telinta in call forwarding we can see “1” saves on Telinta. Could you please check that if number removed and empty filed saved then there is nothing saved in Telinta.

    3) On a call forwarding tab could you please add a switch on and off (same as here https://webmaklay.com/wp-content/uploads/2023/10/Switch.jpg) – Call forward Enabled and if off Call forward Disabled we know that it is extra task and it will be added to your overall budget.

    4) When number forwarded it should be shown on the tab see screen shot below:
    https://webmaklay.com/wp-content/uploads/2023/10/Forward-Number.jpg if call forwarding not set it should show “Forward To” message but once call forwarding number added there should be call forwarding number displayed.

    5) when we saved call forwarding we can see loading Gig and Please wait message on the top of it it is all right but please put the please wait message under the loading Gif antenna with smaller font “Loading …please wait” Loading with capital letter and we can not see percentages progress bar could you please enable it.

    6) Similar like 5 – we clicked on Inventory numbers tab then loading gif come up and message but page got frozen and we were waiting for a loong time when it gets any results – PLEASE make:
    a) Message Loading…please wait with smaller font under loading GIF
    b) Please enable percentages progress bar under the message aligned center under the message
    c) Please make a time out if connection lost or server busy so customer can see a message something like It seems that server is busy please try again, or connection lost please try again later or any other relevant message so clients not siting and waiting for ages about whats going to be happened;)

    Cheers

    Mark Hanson
    Keymaster
    Post count: 1302
    in reply to: Custom Features #11404

    Hello Nishit for your #11399
    please try below advice:

    https://webmaklay.com/wp-content/uploads/2023/10/DID-SEARCH.jpg
    Please let us know if that worked out well for you.
    Cheers

    Mark Hanson
    Keymaster
    Post count: 1302
    in reply to: Custom Features #11402

    Hello Nishit thank you for call forwarding will check and get back to you soon.
    Have a great weekend!
    Cheers

    Mark Hanson
    Keymaster
    Post count: 1302
    in reply to: Custom Features #11400

    Hi Nishit thanks for your message will grab your snippet to the developer investigation.
    Will get back to you with more info.
    Cheers

    Mark Hanson
    Keymaster
    Post count: 1302
    in reply to: Custom Features #11398

    Hello Nishit we have got a reply from the seniour developer and here is what the suggest to you on your #11390 and #11392 below:
    —————————-
    Please see screen below:
    https://webmaklay.com/wp-content/uploads/2023/10/Search-DID-1.jpg
    in addition to the screen shot above here is the tip from devs:

    in order to search for a specific number let us say you want to find “7777” at the end of the number you can try to use the flowing combination 1______7777
    ————————-
    From the team comment that we belive the number should be requested in 11 digits format 1%%%%%%7777 for example:

    Also we have got a guidance comment for you, on voip home page when we clicked on inventory numbers (these are not activated numbers) by default could you please make sure the numbers display in the following order:
    Number as it is now, then please let it not show country we do not need this option by default and please change City to State and then PinCode.

    You may ask that Inventory numbers do not have PinCode and we can not put it on Telinta (there is a task in this job explaining more details) so PinCode should be fetched from the vendor Inteliquent or Peerless. Here customers can click on that and change PinCode.

    Same for download button so customers could download this list.
    Cheers

    Mark Hanson
    Keymaster
    Post count: 1302
    in reply to: Custom Features #11394

    Hi Nishit thank you for your #11392 it has come before me asking it:)
    Will address this issue to the site admin and probably to Telinta developers as well.
    You can work on other tasks while we are wating for a reply from them
    Cheers

    Mark Hanson
    Keymaster
    Post count: 1302
    in reply to: Custom Features #11391

    Hello Nishit thank you for your updates will check back with site admins if we need to address this issue to a Telinta developers.
    Will update you on this.
    Cheers

    Mark Hanson
    Keymaster
    Post count: 1302
    in reply to: Custom Features #11389

    Hello Nishit thank you for your updates, what was a night yesterdays i hope you fixed #11382 we can not see any complains and comments so far which is good. For #11370 will check it all once you done so site admin’s testers will run the purchases, searching and portin inspection and let us know how it all goes.

    We have also updated you page and looking forward for your further updates.
    Cheers

    Mark Hanson
    Keymaster
    Post count: 1302
    in reply to: Custom Features #11382

    Hello Nishit i have sent your report about numbers purchase to the site admins, they checked and replied back to me with URGENT NOTICE.

    They say that Number’s Purchase works incorrectly and sending huge amount of requests to both Inteliquent and Peerless we will need to fix it asap as telecom vendors can suspend Voip API.

    When system found number 39.3939 then it sent request to buy very big ammout of numbers to Peerless, all numbers ends with 000 at the end this is very big issue and needs to be fixed asap. Unless you doing something and that cause this temporary problem. Please check it urgently.
    https://webmaklay.com/wp-content/uploads/2023/10/Numbers-Purchase1.jpg

    After this massive numbers purchases the system sent us a notification that all of these numbers have been purchased. We know that it is not right as there is not suppose to be so many numbers in Inteliquent (all these numbers in PeerLess)
    Could you please check it and fix it asap as it is very important, see video attached

    [video src="https://webmaklay.com/wp-content/uploads/2023/10/Multiple-Numbers-Purchase.mp4" /]
    Cheers

    Mark Hanson
    Keymaster
    Post count: 1302
    in reply to: Custom Features #11377

    Cool, thank you Nishit for good report, will not going to bother you today unless you have any questions. I will also start preparing reports to finance.
    Cheers

    Mark Hanson
    Keymaster
    Post count: 1302
    in reply to: Custom Features #11375

    Hi Nishit thanks a lot for #11374 looking great!
    Just can not find a reason for URGENT ISSUES, would you please advice what was the cause that stopped our Notification System working over weekend?
    Cheers

Viewing 15 posts - 571 through 585 (of 1,282 total)