[Mark Hanson]

in reply to: Voip Modules #11815

Hello Nishit, thank you for your updates, for For Portout page we have had a chat with site admin and they advised to get the user records from Telinta and all the users got their phone numbers and from their phone numbers you can get a portout information. Let us know if you can do that.

For numbers download have you checked it your self for Great Numbers Inc if it downloads all the numbers?

We are working on an other task which is going to be added shortly.
Cheers

[Mark Hanson]

in reply to: Voip Modules #11812

Thank you Nishit!

[Mark Hanson]

in reply to: Voip Modules #11810

Hello Nishit how are you? for your #11808 we havn’t heard anything from the provider but i think you can separate voip customers by developeing a code for that please let us know if you can do that. Meanwhile we still get hold of the seniour developer regarding that matter and we think the suggestion will be the same.

Aslo there is a comment come from the site admin saying the following:

—————- Site Admin Message Starts ——————–
Hey guys our client Great Number Inc has got plenty numbers on his Voip account and he always complain that he can not download all of his numbers using your download button for some reason. Could you please make sure it works and customers with big amount of numbers can download their numbers with no probs. Also same customer says that the site is very slow any suggestions on this?
—————- Site Admin Message Ends——————–

from above Nishit can you please make sure that Great Numbers Inc can download their numbers please kindly check it and fix what ever needful. Please test it your self multiple times so it 110% works. Do not worry if it require any additional encoding we need that working with no complains and if more codings done on that just let us know we discuss with finance and pay for your fix.

Cheers

[Mark Hanson]

in reply to: Voip Modules #11809

Hi Nishit thank you for your question will check it and get back to you!
Cheers

[Mark Hanson]

in reply to: Voip Modules #11807

Hello Nishit thank you for your messages due to multiple links some of your messages go to a pending forlder for some reason they all are here now.

So for your questions i guess we need to break this tasks in sections to make it complete and working.

1. Firstly we need to make this page https://portal.voip.us/port-out working. When customers login in and click on Port Out page they should see their port outs. For example if customer Great Numbers Inc logged in then system should display Great Numbers Inc portout only. How system knows which users’s portout i think you already know when your were working on this page https://portal.voip.us/admin/port_out admin side portout records. Both site admin portouts and user port outs tables should work properly then it will be easy to maintain further works. To clarify that site admin can see all the users portout records data but users only see their own portouts. Once number ported out the number assighed for particular user and all the data should diplsay all columnns for users portout info https://portal.voip.us/port-out.

So please make sure this first step tunned up properly and functioning.

2. Second phase we can now start seting up a porting notification page. When customer clicked on Porting Notification tab it should lead them to a page where customer can add their data where all porting notifications should go to. So fo that i guess it should be a panel where customer adds his:

Name, Surname and Email address.

This panel should say that to this selected name surname and email system will be sending port out notifications.
Customer can add multiple contact references as he want. Once all this data has neen added then these two 1 and 2 sections of the task become paired.

for example when port out received on this page https://portal.voip.us/port-out it should be then automatically sent to the customer details indicated on Portout Notifications page. From now on portout notification shouod go only to those contact details that are mentioned on Portout Notifications page. (You did simmilar work on ExcellentNumbers project) So when port out order appeared on https://portal.voip.us/port-out page customer can either approve it or Reject. So please consider some approve and reject buttons here.

Same for notification emails the email should be sent to the preferred customer contact email and email should contain two buttons approve or reject portout and when customer clicks on any of them it should lead them to this page https://portal.voip.us/port-out to approve or reject.

I would strongly suggest to modify this page https://portal.voip.us/port-out so it looks something similar as on Inteliquent please go to INTELIQUENT – Number Porting- Portout https://portal.inteliquent.com/CustomerPortal/numbersHomePortOut.htm you will find a table there which you already done on https://portal.voip.us/port-out but you now need to finish its bottom part https://webmaklay.com/wp-content/uploads/2024/01/portout.jpg. and if customer clics on any order it shows its portout order details as well as approval information.

Please not https://portal.inteliquent.com/CustomerPortal/numbersHomePortOut.htm some of the orders shown as approved and some pending approval. So if you click on pending order you will see the other page with two buttons Reject or Approved.

IF you click Reject it will provides a pop up with message ” are you sure you wnat to reject and so on as per Job description.

3. In this section please focus on notification email structure so it has email title subject: XXX-XXX-XXXX PortOut Validation and email body as per job description with buttons approve or reject.

I hope it is all clear for you to start please let us know if you need more details.
Cheers

[Mark Hanson]

in reply to: Voip Modules #11801

Hello Nishit we hope you have had a great weekend, how is all going?

[Mark Hanson]

in reply to: Voip Modules #11799

Thanks Nishit will catch up with you in some time!

[Mark Hanson]

in reply to: Voip Modules #11797

Hi Nishit sorry for inconvenience i have contacted Andrey for pass reset please check new pass that starts with your name!

Cheers

[Mark Hanson]

in reply to: Voip Modules #11794

Hi Nishit we have updated the pass please use the pass on your office page for voip account!

[Mark Hanson]

in reply to: Voip Modules #11792

Hello Nishit, thank you for your updates, for #11788
a) it is now looking good thank you.
b) Thank You
c) TN settings is now working we have chekced that there is a search for the number as a first page and then we add number and clicked Manage button and managing form come up with is good but please make a little gab between number search form and number managing form as they sit very close to each other. In other tasks we will do some work on that page as it still needs some modernasation.
d) Thank you
e) Poertout task we just want yo to make it same way as it is on Ineliquent.
For pending notifications buget tasks can be found about the the task name on mouse over Budget link also you can see it in your office page remaining payout.

for #11789 and #11788 e)
yes you have made a portout table for us but with Portout notifications task this https://portal.voip.us/port-out table functionality should be more like this https://portal.inteliquent.com/CustomerPortal/numbersHomePortIn.htm
kindly pen the ineliquent portout page and our task details so that information will make your mind set for the task plan.

Cheers

[Mark Hanson]

in reply to: Voip Modules #11787

Hello Nishit please find some comments below,

a) for Back to Portal task- we can see you added message please hold CNTR button to select more option but it is not the way how we wanted to be. Could you please remove this message as it looks ugly instead please make option selected on click if customer clicked option A it selects when customer clicks option B it selects and if customer clicks option A again it gets unselected.

b) On members home page we can see advanced search and download button which is correct but why back to portal button sits next to the download button we do not need that button here this page already a portal and no need to have any buttons saying back to portal from portal where you going to lead customers they are already on portal 😉

c) When we click on TN settings tab it does not work and not leading us to TN settings page, in fact it reloads the portal page again and again can you please fix it?

d) On members home portal – advanced search there is a field with title “Port Out In” i think it should be “Portout Pin” please check it.

e) We logged in from an account Great Numbers Inc who has got 4 numbers ported out and clicked on PortOut tab it lead us to the page with a Portout table https://portal.voip.us/port-out but table does not show any portout numbers for this customer it seems that this table does not work.

Please also find “Pending Notification” task has been updated and budget increased.
Cheers

[Mark Hanson]

in reply to: Voip Modules #11784

Hello Nishit thank you for your updates please tet us know when we can test,
planning new jobs for you!
Cheers

[Mark Hanson]

in reply to: Voip Modules #11782

Oh i see thanks Nishit will look for it but what is the status for notifications porting task?
Will get back to you in 24 hours.
Cheers

[Mark Hanson]

in reply to: Voip Modules #11780

this page does not even work ;( https://portal.voip.us/voip.us/privacypolicy

[Mark Hanson]

in reply to: Voip Modules #11779

Thanks Nishit for prompt reply but Back to portal task not completed there are still pages with no back to portal links https://portal.voip.us/faqs please cheack carefully all pages and let us know when we can check.

What about Porting notifications task?
Cheers

[Author]

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