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in reply to: Matching Numbers #13709
appologies for our downtime we had a very strong cyclone have been passing the country and we hope it has now gone further from us.
in reply to: Matching Numbers #13708Hi Nishit thank you for your explanation and your post #13689 if you investigated and found no code on creating category in the widget then how you explain that site admin created a categry called Blocks? https://webmaklay.com/wp-content/uploads/2025/04/blocks.jpg
As per your investigation there is no code before but admin created a category and it worked so now it is not working any comments on that?
Aslo have you innspected a site slow load header and footer docs why it takes long time to load the frond end? Our crew say that there maybe some functionailty connecting trough API using old IP address or needs to flush cache. Please advice if you can fix it or you want a new job for that as well?
Kind regards Andrey π
in reply to: Matching Numbers #13704Have you chacked header and footer documents if any broken scripts there?
in reply to: Matching Numbers #13703Hello Nishit we have had some downtime here due to local cyclon, the site unfortunately still loading very slow i can see that from our end too. Are you able to to find out the problem why the fron end of the EN site loading slow?
Aslo have you checked #13652 (1)?
there are two issues holding this work error and site slow loadingCan we fix them?
Kind regadrs Andreyin reply to: Matching Numbers #13701Hi Jeff thanks for looking at that, yes i remember us flushing DB before but i also Nishit already made some auto flushing functonality so it should work.
How do you think Nishit can we flush these DB tables to check if the load will be more faster? https://webmaklay.com/wp-content/uploads/2025/04/ld.jpg
thank you for #13681 will ask site admins to check again,
I hope we can improve the site load then #13681 will be probably loading faster too πin reply to: Matching Numbers #13695Hi Nishit the site admin side loading good and front end loading very slow, any idea why autosuggest functioanily loading slower too? Have you inspected code yet what functionailty taking time to to load?
in reply to: Matching Numbers #13693Hello Nishit here is some feedback from the EN admins:
A. Site loading EXTREEMLY SLOW frond end very slow loading since you started working on it please improve it asap. (Especialy frond end pages loading very slow seems to be a conflict somwhere and codes waiting for some respond)
B. NEW sticker job does not fully work – we have added 274-200-0000 number in two categories New Numbers and Million Numbers https://webmaklay.com/wp-content/uploads/2025/04/catg.jpg then we checked on New Numbers the NEW sticker not showing up https://webmaklay.com/wp-content/uploads/2025/04/nonew.jpg, then search for this number and no NEW sticker again https://webmaklay.com/wp-content/uploads/2025/04/srchnonew.jpg. However on million numbers category we found this number with NEW sticker on it.
C. Newly created category (brands still not apearing on the widget once created)
D. Site is loading VERY SLOW from the customers side, admin side faster BUT ironicaly the error that you fixed #13669 (3) autosuggest the autosuggets working BUT ONLY this particular function works VERY SLOW it did not work that slow.Are you using any trackers in your code? Could you please investigate your codings ppl complaining more and more.
Kind regards Andrey π
in reply to: Matching Numbers #13688sure thanks Nishit the site was able to create a new category called Blocks and it works but some othre categories creation does not work so there is a bug there as well so it worked before and now does not ;(
in reply to: Matching Numbers #13686Hello Nishit thank you for your updates your #13683 is great well done mate! Have you also fixed #13652 (1) – when site admin creating a category is this automaticaly appear on the widget?
Will send your updates to En admin to confirm and get back to you!
Kind regards Andreyin reply to: Matching Numbers #13682thank you Nishit on video looks good, will send it to site admin to double cheeck from their end!
in reply to: Matching Numbers #13680Sure thanks Nishit but please fix #13669 3 as it is urgent site admin can not add orders
in reply to: Matching Numbers #13678i see i will ask site admin to double check again #13676
in reply to: Matching Numbers #13677how about all other points #13662 1 and 2 then #13669 3 and 4?
in reply to: Matching Numbers #13675Hi Nishit thanks for your video, have you activated number stright from first attempt? Site admin says that it has been activating but not always from first attempt sometime it reqires 2-3 times to click activate button and it works , this was their concern
in reply to: Matching Numbers #13669Hello Nishit there are addition complains come from EN team, they say these functionalies worked couple days ago and now it is broken:
3) Site admin – Orders add new order EN admin can not add orders to their clients as product auto suggest filed stop working see this video https://webmaklay.com/wp-content/uploads/2025/04/add-orders.mp4 please fix it asap
4) Site admin can not activate numbers from site admin – products – activate pending numbers when we click activate we can see loading gif apearing for sometime and then it desapears then site admin clicks activate again and it did not work again aftre some times clicking on activate button it somtime works so please fix it asap.https://excellentnumbers.com/admin/index.php?ToDo=viewactivepending
No errors showing up while processing numbers activation.
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