Home Forums Voip Optimisation Voip Upgrades 23

Viewing 15 posts - 46 through 60 (of 125 total)
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  • Mark Hanson
    Keymaster
    Post count: 1033

    Hi Nishit would you please advice if you have removed all of your testing and backup files from the voip account?
    Cheers

    Nishit Shan
    Participant
    Post count: 863

    Hello All,

    No, I did not remove the testing files from cms.voip.us. I will change the folder path for cms.voip.us to the original and also i will restore the original database.

    Mark Hanson
    Keymaster
    Post count: 1033

    Hi Nishit thank you for sharing your plans, that’s great please do so as advised in #10500 but then remove old outdated files from the server as it junks our hard drive.
    We have got some comments and tasks today will send to you shortly.
    Cheers

    Mark Hanson
    Keymaster
    Post count: 1033

    COMMENTS
    Hi Nishit please find some comments from the site admin below:

    1. On user home page https://portal.voip.us/user-home and click on any number – services – call forwarding we change call forwarding but there is no save button to safe our changes. Could you please fix it so the save button appears and customers can change they call forwarding information. See screen shot below:
    https://webmaklay.com/wp-content/uploads/2023/04/Call-Forwadring-Save.jpg

    2. When we check the billing information / settings https://portal.voip.us/billing-settings the default country shows as Afghanistan could you please make the default country as USA. See screen shot below:
    https://webmaklay.com/wp-content/uploads/2023/04/Billing-Country.jpg

    3. On the same page, when customer adds his card and USA state input does not work could you please fix it: Please see see screen shot below:
    https://webmaklay.com/wp-content/uploads/2023/04/USA-STATE.jpg

    4.On the same page, when customer inputs a card details and click save it responds with error not matching parameters please fix it.

    5. On user home page https://portal.voip.us/user-home we can see numbers management area customers where clients can change numbers settings such as calls forwarding and other but if client clicks on TN Settings tab from right hand side menu it suppose to lead client to a different TN Settings page but now it brings customer to the same https://portal.voip.us/user-home page for some reason. It looks like the link has got broken. Could you please check it? Please see screen shot below:
    https://webmaklay.com/wp-content/uploads/2023/04/TN-settings.jpg

    6.Same issue with broken link, when we click on Plans it suppose to lead a customer to a plans selection page bit it is not anymore as its link cot broken, could you please fix it. Please see screen shot below:
    https://webmaklay.com/wp-content/uploads/2023/04/Plans-Link.jpg

    We have updated your page:
    Cheers

    Nishit Shan
    Participant
    Post count: 863

    Hello All,

    For #10511 :

    1) The buttons for save/cancel has been re-placed.
    2) The default country had been set to USA.
    3) What suppose be in this input box ? Because there is no code available on file.
    4) Can you tell me after submit where it supposed to save ? Asking you because there is no code to save it on that page. I removed the errors.
    5) The link is now working.
    6) The link is now working.

    Note : This issue are not related to the laravel & php update

    Nishit Shan
    Participant
    Post count: 863

    Hello,

    Please update the password for telinta.

    Thanks

    Mark Hanson
    Keymaster
    Post count: 1033

    Hello Nihit thank you for your updates,

    for #10513 we can successfully login to current adminwebmaklay account using the pass which is indicated on your page.
    Please advice if you facing any issues with logging in?

    for #10512 thank you for all the fixes and we will contact Voip admin regarding credit card savings area and get back to you.

    As per #10511 :

    1) The buttons for save/cancel has been re-place – this one works good thank you for that but would you please make the confirmation message come up when call forwarding saved. Message says “your call forwarding has been successfully saved” and green tick icon shows verifying that call forwarding change went successful.
    Also when number saved can we please have this number changed in the number status bar without reloading the page.
    Please see screen shot below: https://webmaklay.com/wp-content/uploads/2023/04/Status-Bar.jpg

    on the same topic.
    When customers change their call forwarding they receive notifications about call forwarding change AND pincode change BUT we did not change any pincodes for the number so pincode notifications should not be coming to the clients email.

    It looks that two notifications coming for one call forwarding so can you please separate these notifications so only call forwarding change notification come for call forwarding activity and if we change pincode there is an other notification come for pincode change if any.

    there is an other comment come but as we can see we have lready listed a task for such comment “Numbers Display” so when you done this task the issue will be rectified.

    Cheers

    Mark Hanson
    Keymaster
    Post count: 1033

    Hello Nishit how is all going?

    Nishit Shan
    Participant
    Post count: 863

    Hello Mark,

    Currently working on #10516.

    Any update for #10513. The credential for telinta on office page are not working.

    Mark Hanson
    Keymaster
    Post count: 1033

    Hi NIshit thats great, for telinta i quess your have been using EN credentials please try to use voip telinta pass which is working well from our end.
    Cheers

    Nishit Shan
    Participant
    Post count: 863

    Hello mark,

    Telinta credential for voip is not available on office page.

    Mark Hanson
    Keymaster
    Post count: 1033

    Hello Nishit please try to reload your office page now and let me know how it works.
    Cheers

    Nishit Shan
    Participant
    Post count: 863

    Hello Mark,

    Ok, got the telinta credential

    Mark Hanson
    Keymaster
    Post count: 1033

    Thanks good thank you Nishit for confirmation!
    Cheers

    Nishit Shan
    Participant
    Post count: 863

    Hello,

    changes Regarding #10516 has been made.
    For the message “your call forwarding has been successfully saved” :- currently the save button is saving all form of that number. So i think it might not be the proper message for this. It may be “Your changes has been saved”. What is your opinion on this?

Viewing 15 posts - 46 through 60 (of 125 total)
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