[Andrey]

in reply to: Maseter Port Out PIN #14020

Hi NIshit when site admin creates a coupon code for somone or for particular brand there are some coupon code settings incuding expiry date. for example if i want gove you discount and set up an expiry day end of this month for instance your coupon code will not work after the expiery date set.

https://webmaklay.com/wp-content/uploads/2025/06/Excp.jpg

[Andrey]

in reply to: Maseter Port Out PIN #14017

can you see now NIshit coupon code does not applies 🙁 https://webmaklay.com/wp-content/uploads/2025/06/cpn.jpg

[Andrey]

in reply to: Maseter Port Out PIN #14015

Hi Nishit we have reset the pass again please try now! New pass at your office page, please confirm if you can login now.

[Andrey]

in reply to: Maseter Port Out PIN #14012

Hello Nishit thank you for your reply, i do not know why but i also can not login to Telinta now, i do not know what has happened. I have asked site admins to check.

For Coupon Code tests could you try to create an order trough API? If you can see #14000 they mentioned: “when customrer buying numbers trough API the coupon codes not being applied and site admin reqires a lot of work to apply discounts manulay as customers complain that they coupon codes not being applied it seems that something is still broken:(”
Please try to buy a number from API and let me know if it works will wait for your test.
Regards Andrey

[Andrey]

in reply to: Maseter Port Out PIN #14007

more details to #14000,

We always request site admin to provide more details on any issues they face so you can identify the issue and respond imidiately. So site admins send more informationa about the problem below. Please Nishit fix it for them as they are very frustrated everytime when somthing got broken.

Please see below:
the order on the folowing screen shot has got coupon code displaid BUT coupon discount has not been applied to the total cost https://webmaklay.com/wp-content/uploads/2025/06/emailcoupon-scaled.jpg

next screen shot shows see same order in admin side and in admin area we can not see coupon code neither discount applied.https://webmaklay.com/wp-content/uploads/2025/06/admincoupon.jpg Could you please urgently fix it when you come.

I can aslo see you have done some changes on bulk edit. Do you theink we can finish this job soon? (mean Master Pin and Bulk Edit)

Kind regards Andrey!

[Andrey]

in reply to: Maseter Port Out PIN #14000

Hello Nishit, thank you for your message and updates, i can see on your video it works i have also tried to change data on Profile Settings and it works. I have immidietley asked site admin to check this but they say that still when customrer buying numbers trough API the coupon codes not being applied and site admin reqires a lot of work to apply discounts manulay as customers complain that they coupon codes not being applied it seems that something is still broken:(

Please see screen shot below site admin applies coupon codes manulay for as it has not been added automaticaly trough API could you please check this and fix asap. https://webmaklay.com/wp-content/uploads/2025/06/coupon2.jpg

I can also see you have removed confirming email function this is good thank you for that, please kindly remove * character before Master Port Out Pin as it seems that it is still mandatory but it should not;)

Telinta pass has been reniewed and updated in your office page.
Kind regards Andrey

[Andrey]

in reply to: Maseter Port Out PIN #13990

Hello Nishit thank you for your updates and questions:

I have reported them to the site admin and already got some feedback from them.
According to they urgent complain they say that we have broken something again ;(

Master Port Out Pin
A) Because we still working on Master Pin and it is not working properly site admin receives an orders and changing randomly generated 4 digits pin to 6 digits. Site admin does it before numbers activation.

Then site admin clicks pending activation numbers, then number activates, Telinta account being activated, and 6 digit Pin number seems ti be going correct to Telinta. However Telinta not capturing this (site admin manually changed) Pin numbers. Because this Pin not being recorded in Telinta it does not records in Inteliquent as well and thus Port Out is inpossible.
Please let us know if you have reviewed Custom Field Values mentioned in Telinta report which screen shots we had added to you in our previous message?

B) When we change Master Pin for customers and we found it still not working we reverce our changes and when we click update there have been 4 BIG PROBLEMS happening.

1.On this customer profile page their personal data Name and Surname disappears. Then we tried to put the customer data back into the customer profile data fields on the form then click save

2. It askes confirm email address which not suppose to be happening as customer email needs to be verified once only when they create account on the EN site.

3. When we confirmed email and click saved it seems that it saved but when we leave the page and come back to the same Profile page customers personal data still not present.

4. We though we can ask you to fix it later but then we realized that customer’s coupons got lost too and customers can not use their coupons anymore. If you remember coupon codes linked to the customer’s Name and Surnames and this it has got broken. This is very BIG PROBLEM as we must to change every order manually!!! and updating coupon codes and need to send messages about how much money customer saved and how much money we need to return back this is a HUGE PROBLEM Nishit please fix all these asap.

C) On the customer’s profile page we noted Master Port Out Pin is mandatory please make it optional as it is not Mandatory selection.

For BULK EDIT

If the admin doesn’t select any brand from the list and instead adds a brand using the popup, it will be saved as a new brand (mentioned in popup) – Correct
If number belongs to two brands for example NEW Numbers and Million Numbers and user tick Million Numbers and leave unticked NEW Numbers and in pop up specifies Repeaters then number will be moved to both NEW NUMBERS and Repeaters but will be removed from Million Numbers

[Andrey]

in reply to: Maseter Port Out PIN #13986

Thank you for your updates, I have reported back to EN crew and already got feedback from them.
Master Port Out Pin

Thank you for changing ON/OFF toggle!

a) If the switch turned on or turned off we do not need any pop up messages but when Master Pin switch turned on let it be a message on the switch / toggle “ON” and same for the switch turned off “OFF” status it also shows a color status any way 😉

b) We tried to activate Master Port Out Pin and put our number in the field as a default Master Port Out Pin and it shown on the page for sometime, but when we leave the page and returned back to the page the filed was empty we could not see a Master Pin Default Number in the filed that we set 1 minute ago. Would you please ensure that when Master Port Out Pin ON a customer inputs a number to the filed the number stays in the filed till the Master Pin turned off again.

c) We also tried to set up a Master Pin and then generate an order the order generated a random number agin and not the one we set as a Master Port Out Pin (default) probably same issue as clause b)

d) and an other problem we tried to activate a number for with new Master Port Out Pin enabled and we could not activate any number with new Master Pin enabled. We visited Activate Numbers page and when we clicked activate the loading gif keeps loading but not activating numbers. We tried to disable Master Pin function and still was not able to activate the numbers. We though that it has broken something and contacted Telinta to check this issue from their side and here is what they replied to us screen shots below:

https://webmaklay.com/wp-content/uploads/2025/06/1.jpg
https://webmaklay.com/wp-content/uploads/2025/06/2.jpg
https://webmaklay.com/wp-content/uploads/2025/06/3.jpg

For BULK Edit
Yes Nishit your previous observations make cense if number sits in two Brands say… NEW and Million Numbers and then site admin decide to move this number to the other brand say.. Repeaters then there should be a logic in that to specify which Brand this Number is going to be moved to from NEW or Million and this is why we probably need to make a tick box in front of every brand that this particular number belongs to and specify accordingly.

But for pop up there will be only one brand input where to bulk move numbers going to.
So let us do it this way and if customers decide to make changes on that again we will request additional funding for you so you can implement that as a next sub task but please make this job looking good with no conflicts 😉

[Andrey]

in reply to: Maseter Port Out PIN #13980

Hello Nishit for Masetr Port Out Pin just a friendly reminder to reduce the allowed pin characters from 4 to 6 no more. The reason why site admin reduces to this amount due to Telinta activations if pin contacns more digits than 6 activation wont work. Aslo Pin should contain only digits no other caracters allowed.

[Andrey]

in reply to: Maseter Port Out PIN #13979

Hi Nishit thank you for your message,
Your sample screen shot looks good but leads to some risks when site admins accidentally clicked on x and close one of the brands and mess everything up.
Why not try to make one filed and multiple brands sitting in a separate raw? https://webmaklay.com/wp-content/uploads/2025/06/Multiple-Brands.jpg

For pop up according to site admin they need that only for bulk moving products to a different (single brand name not multiple)
However your question brough me to an other scenario when all numbers that belong to multiple brand names will have these brand names as a selected tick boxes so site admin can tick any of brand names and move them to desired brand name see this screen shot.https://webmaklay.com/wp-content/uploads/2025/06/Ticked.jpg

Any way what ever you do we will let you know if any adjustments are needed.

One more think we sometime provide you draft graphics but it is just for your reference the graphics not necessarily need to look same way:) On Master Pin could you please change the toggle switch to this one:)https://webmaklay.com/wp-content/uploads/2025/06/togle.jpg

Kind regards Andrey 😉

[Andrey]

in reply to: Maseter Port Out PIN #13970

Hello Nishit how is all going,
today we have spoken with site admin and they said that they do not like the way how Master Port Out Pin input fields look like and they want us to slighlty change the Master Pin Input Fileds from this https://webmaklay.com/wp-content/uploads/2025/04/Customer-Profile.jpg to this https://webmaklay.com/wp-content/uploads/2025/06/Customer-ProfileV2.jpg

Basicaly we want you to change Master Port Out Pin input fields to one filed not six as it was before and digets that can be used for Master Port Out Pin reduced from 4-8 to 4-6. We have also add more funds to apply such changes.

Looking forward to hearing some updates from you.
Kind regadrs Andrey 😉

[Andrey]

in reply to: Maseter Port Out PIN #13967

Yes correct Nishit i was wondering if the swich disapeared from front user area but if it is there then it is good!

[Andrey]

in reply to: Maseter Port Out PIN #13965

En Site admin also say that they could not see the Master Pin switch that enables and disables Master Pin.

[Andrey]

in reply to: Maseter Port Out PIN #13964

Sure of cause Nishit you can create, just make it test so we can see it is testing.

[Andrey]

in reply to: Maseter Port Out PIN #13962

Hi Nishit Master Pin is easy to check your selfl if you activate Master Pin. When you enable Master Pin then you should set up your unique default master pin for example 00111 then when you generate an orger on EN your default API must be default Master Pin (since it has enabled) and not random.

Currently Master Pin even though it is enabled it does not work so this we can not understand how this Master Pin linked to API?

[Author]

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