[Andrey]

in reply to: Notification Settings #12921

Im also good praise the Lord thank you Nishit!
Yes all numbers going to reserve on Inteliquent and then we have to purchase these manually very quick as reservation time is limited and it is very inconvenient:(

We also noted that on emails notifications repeating please see this screen shot https://webmaklay.com/wp-content/uploads/2024/10/Reapeating-Numbers.jpg.

[Andrey]

in reply to: Notification Settings #12917

Hi Nishit how are you?
just checking on the messages, yes all the numbers being reserved and not purchased for some reason.

Today we’ve got the following numbers released 402.402.2000/2222/3000/3333, Nanotel could take 2000 and 3000 but 2222 and 3333 NanoTel missed.

You can check 2000 and 3000 have been reserved today and not purchased. I guess this is one of the issues we need to repair. All numbers being reserved and your auto purchase seems to be not working.

Kind regards Andrey 😉

[Andrey]

in reply to: Voip Repair 24 #12704

That’s all good Jeff, i know you are busy with your stuff thanks for your thoughts it does make sense i guess,
I guess Nishit will also need to know all this behind the scene.

Please Mark, Nishit would you please advice if that is a good idea that Jeff suggests in #12703,
are we able to move Notification functionally away from Voip to an other instance so the other isntance what ever it will be only focusing on numbers purchasing so we can improve that percentage from 100% /2% to a better results?

Please Mark, Nishit let us know what do you think?
We always monitor your conversation and will be looking forward hearing from you?

Kind regards Andrey

[Andrey]

in reply to: Voip Repair 24 #12701

Good day team!,
will try to be very quick.

As Mark has mentioned we had a big meeting with some of our customers and our Voip customer is very unhappy with some points regarding Voip development. Yes the API data load ability is very poor and that affects multiple areas mainly Port our and Numbers search aout purchase, auto reservation and notifications. I guess the last one affected by the same issue speed of the API transmitting and probably something else.

As your Mark already mentioned some points in #12699 we hope that webhook will resolve the issue but we still think about some changes that we will need to think together.

The biggest issue is that our voip customer missing a lot of numbers and other companies taking valuable numbers first before our notification system created and wild card. For example Inteliquent loads 100% of numbers and even though we filtering them and setting rules for 2 seconds it is not enough as our competitors take all good numbers faster than us. So we only take 2% out of 100% and this is a HUGE issue.

So my question is to all of us myself Jeff, Mark and Nishit – how we can improve this picture and why it is so. Is it because other companies have a better developers, better and smarter codding’s, more powerful resources and infrastructures?

Would you please let us know what it is, we become so bad on this?

And what are resolution plan for that?

Kind regards

[Andrey]

in reply to: Voip Modules #11835

Hi Nishit how are you, Mark is not in today so i have gone trough of your correspondence and i can see there are some confusions and missunderstanding going on here so let me try to put more clarity on some topics you guys texting from last week.

CUSTOMERS API
For Customer API: The main purpose for this task is to allow customers to get fetch their numbers on their websites with NUMBER STATUS – this is important. Currently they display their numbers on their website but for some numbers sratus changed bun on customer’s website they number show old status and we want to help them to directly featch their numbers via API right to their website.

So if customer Great Numbers Inc customer adds his user and password on the API library they can see ” My Current Inventory” and Voip users current inveentory numbers being deisplayd on their own websites. All cutomers numbers WITH STATUSES (as it is on Telinta) – this is important.

If “Great Numbers In” dounloaded api library they should put their login user and pass in to the API docs and they can see only “Great Numbers In” inventory with its statuses – this is important.

If “Webmaklay” customer use API library same thing but ‘Webmaklay” customer only can see their inventory with statuses only and can not see Great Number Inc inventory. Each user can add their credentails and only can see their own assigned Numbers with statuses – this is important.

Some customers have got huge amout of numbers as Great Numbers In please make sure they can download all of their numbers feel free to read Peerless and Inteliquent telecom portal how it works there and do the same structure but customers with large amout of numbers should be able to download / display ALL OF THEIR NUMBERS WITH NO ISSUES.

for your #11834 – yes we will add some more funds to this task but do not worry too much about documenattion there should be few sentences instructions displaid on Customer API page we do not want you to spent too much time on that as long as the API library works and customers know for example : –
* Please download the API LIbrary ZIP upload it to your Public Html server
* Add this snipet to your page where you want your numbers and download button displaid.
* Feel free to contact your local developer to change styles and options how you wnat your inventory to be displaid on your website.

DONE three should not be too many explenation discussions. Customers can add their our API code to their page they wnat and if they need any custom workthey can consult with their own developers for that.

We keep some more budget for this task as later we would need to add such features as PinCode Changing Call Forwarding, Numbers Activations, Portout validation (With apporve or Reject) features, to this API but this is going to be a difrrent task later on but im telling you now so you can build this API such a way so it will be easy for you to add other parameters.

PORTOUT NOTIFICATIONS
This is an other loong discussion topic. Firstly lets make us clear that THERE IS NO ANY CUSTOMER ID and this is why it is not available on their API library.

Some of our numbers are on Inteliquent and some are on Peerless.
Those numbers that are on Inteliquent we can know Rate Centre, Pin Codes and others.

Inteliquent does not know what customer owns numbers on their platform. For Inteliquent they can see Voip – is their client. Inteliquent do not care who we sell our numbers too and how we sell our numbers. So WE WONT FIND CUSTOMER ID on Inteliquent API.

This is how it works- customer come to one of our client Great Numbers Inc for example and say: – i want to buy a number and would like to move it to my own provider “TM Mobile” for example. They sent request to inteliquent and Inteliquent sents this request automaticaly to us via webhook and this request we can see on Portout table on voip that you have already done. So request sent to Inteliquent and then it comes to us right here: https://portal.voip.us/admin/port_out and from our table we Voip already can see that this Number assigned to “Great Numbers Inc” (on Telinta) then it means this is Great Numbers Inc port.

We have already done two portout tables one in site admin https://portal.voip.us/admin/port_out and the other one is for our customers https://portal.voip.us/port-out – by the way please check this customers page portout if this table has completed and works as it will help you to work on other tasks. If somthing not finihsed somwhere this is why we are gping trough diffrent confisions on othre tasks.

Once again both Inteliquent and PeerlEss do not know customer’s ID but Portout Number is with us and we should know ID and this is how you can make portout notifications and othre tasks as it is should not be a problem if we have got all other tasks complete properly.

Aftre portout our system knows taht this number belongs to great number inc. Since we are getting this data from Telinta then you guys can work it out from Telinta and Voip.

So i hope it is now clear with all the tasks. Will leave it with you and hope you can make it all working now.
Now – Will talk to accounting and Voip team will invcrease Customer API budget but please make this all working properly and if it is good and wont take ages we may add more funds to it once checked.

Hoping that Mark will be back tomorrow.
Have a happy codding to you.
Thank you!

[Andrey]

in reply to: Voip Repairs 23 #11222

Hello Mark, Nishit thank you for your help with this:

Mark customer received your request that job is done and can be tested and after their tested they called me so i could check that port in is not working. More over there are some more complains and compliments about it i recorded for you in the video below:

Please Nishit check the video below if you could fix it asap.

Video Recap
a) Please remove webmaklay.tracker code from the Voip project as we have been measuring / monitoring server voip cloud connectivity.

b) Please improve members home numbers loading and pagination. Once first page loaded it should not be taking too much time for loading the same page again. Please checks pagination – if customer has 16 numbers and one page display 10 pages the total pages should be 2 not 5. If 100 numbers there should be 10 pages no more. Those pages that are loaded must not take time for loading them again when plipping pages.

c) once port in request sent the gif appearing good well done Nishit it works also great work that all the page loading fast and only dynamic content being loaded with gif. However could we please have a percentages countdown or bar display percentages progress so customer can see how long time to wait till the loading process complete. 10% to 100% (please Mark Jeff could you please check how much more funds we can add to this task for Nishat to implement)

d) Please ensure the portin functionality 100% works i understand Nishit part he may not be able to test this as he hasn’t got numbers for his testing (please find some numbers below) but please make it 110% working.

870-900-4000
252-250-0000
Nano Telecom
Account # 3777
20900 NE 30th ave Aventura FL 33180

e) please do not forget to check that notification messages got accordingly to both customers and admin and all the portin reports stored in PortIn table accurately. Please do not forget to checks that port in table also works and has all the filters options.

Thank you team!

• This reply was modified 1 year, 3 months ago by Andrey.

[Andrey]

in reply to: Voip Repairs 23 #11126

Good day Nishit, Mark will be be back next week, we can not see your design on the web,
altough could you please implement the following changes for your #11122.

Account Pin – please remove asterix as it is not compulsory as somtime customer does not have a pin.
End User Name should not be in the address tab.
Location Tap – please remove both options Type and Value
Both street post-direction и street pre-direction not compulory please remove asterix.

Please carefully check Inteliquent Port in fields so it is the same.
Kind regadrs Andrey

[Andrey]

in reply to: Voip Repairs 23 #11077

Hi Nishit , Mark please find this video link attched, it should clearly help with port in job, i guess i should have get in touch with voip team faster so you not guesing what to do.

Here is the video below:

and here is the custom features job link below please Nishit read “advanced search” drop down window section for your portin form numbers eligibility. If you can do diffrent drop down window better that on the custome features advanced search task please feel free do do so.

Custom Features

Mark can you please stay back for a bit more just in case Nishit has more questions and also please send these issues voip team talked this aftrenoon.
Kind regards Andrey

[Andrey]

in reply to: Voip Repairs 23 #11069

Hello team thank you for following up,
yes we are a way behind will try to create a video with site admin to help out to Nishit with portin job speed up progress.
Kind regards Andrey

[Andrey]

in reply to: Voip Repairs 23 #11042

Hello Mark, Nishit thank you for your great work, would you please advice about this #10966 https://webmaklay.com/friends-app/ shall we keep this job under Nishit’s account?
Please advice
Kind regards Andrey

[Andrey]

in reply to: EN Upgrades 23 #10664

Good day Nishit just following up on this conversation today as all our team are off for weekend.
Just forwarding to you some messages that related to this EN upgrades development so you can continue receiving supportive information for your successful timely job completion:

1) there are some replies regarding your Telinta queries mentioned in https://webmaklay.com/forums/topic/en-upgrades-23/page/2/#post-10652. This is the Numbers Activation task which is urgent. As we can hear from our clients that some EN site users can activate their numbers which is a good sign and it makes us thinking that you alrady partialy resolved this issue but when site admin logins their still unable to activate could you please resolve this too?

We have contacted Telinta with your message and here is what they say in reply between dashed lines below :
—————-
It seems that your EN developer assigned phone number 12058921598 to user: OrderUserTest
This user has customer class “default”. This class has AVALARA pre-installed tax system which is not active now. I just changed the class to “Retail”. Please ask him to test now
—————-

2) We also started receiving complains that contact form delivers not formatted notification emails again as we thought has been fixed by your before. Could you please check that as it is important for our clients to be able to read their messages that being sent trough EN contact form. I attached a screen shot below for you so you may detect the issue and repair it asap.
https://webmaklay.com/wp-content/uploads/2023/05/emails.jpg

3) As per Advanced Search Mark’s message above 10661 just want to confirm that yes we may need to upgrade the search look again with the same functionalities that it currently has (as in most of the time it works well) just need some minor adjustments as Mark mentioned so please let us know if you have got some modern / fancy design ideas about new search look we are happy to hear from you.
Overall the Advanced Search upgardes should look like so: Design Changed/ upgraded 70% and adjust functionalities 10% and fixing some issues mentioned in 10661 20%

Thank you for helping us with this.
Best regards Andrey!

• This reply was modified 1 year, 7 months ago by Andrey.

[Andrey]

in reply to: EN Upgrades 23 #10651

Hello Nishit i have updated Telinta pass and updated it in your page so it should work now.
Kind regards A

[Andrey]

in reply to: EN Repairs 22 #10364

Hello team thank you for your help on following up with this,
Mark would you please stay back to clear with Nishit as he might need more information/question about anything sent to him couple days ago. Not sure why we not seeing any progress on any of this issues reported in your comments.

Yes we can not put Corsy down on this production project as it has been assigned to Silicon Valley Company.
Having said that if you could coordinate with Nishit about what’s going on to make all these issues fixed and job completed.

ThankYou

• This reply was modified 1 year, 9 months ago by Andrey.
• This reply was modified 1 year, 9 months ago by Andrey.

[Andrey]

in reply to: EN Repairs 22 #10178

Hello Mark, Nishit thank you for your great work,

i know we have moved to EN project and sealed Voip site for new jobs creation. Although can i ask a question if we can do couple of works (user can not see their telinta numbers) on Voip site and return back to EN Repairs?

Kind regards Andrey

[Andrey]

in reply to: Voip Optimisation #10085

Hello team!
VERY IMPORTANT WITH PEERLESS
When we create a rule for Peerless which has got plenty of numbers ends with 6666 but we are missing them all,
we create a rule but it does not work we noted that just one notification come from PeerLess about 6666 but where all the other numbers that matches our Rule with 6666?

This has to be fixed ASAP as when we receive one notification, we are missing other hundred of numbers and this should not be happened.
Please check this Nishit.
Kind regards Andrey

[Author]

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