[Andrey]

in reply to: Maseter Port Out PIN #14061

Hi Nishit thanks for your updates, will check these two tasks and get bak to you. We aslo need the othre four tasks functioning as customers are desparate for Master Pin Task working. Please be reminded aabout task One : c) and d) so even on Activation numbers when numbers got activee we can see succesfull activation but if it takes longer time make sure it has got a time limit and error message displaid on the spot and error details emailed to site admin.

Im still here hoping you can do somthing elso today so we can test more points;)
Kind regards Andrey

[Andrey]

in reply to: Maseter Port Out PIN #14058

Hello Nishit how is all going? We need Master Pin job being used by customers ;)))

[Andrey]

in reply to: Maseter Port Out PIN #14057

Hi Nishit thank you for more details, looking forward for 100% functioning Master Pin task.;)

[Andrey]

in reply to: Maseter Port Out PIN #14055

Hello Nishit thank you for your message about Mike T activation errrors, would you please advice if the issue resolved and othre points from #14049? I guess you have been working on that as we can see some reports from EN crew that orders still coming without Master Pin on them ;(

[Andrey]

in reply to: Maseter Port Out PIN #14051

in addition to #14049, Five: please Nishit do not test and change anything on customers account, you can investigate Mike T account and try some activations and our webmaklay acount and no one else.
Will get back to you soon.

[Andrey]

in reply to: Maseter Port Out PIN #14049

Hello Nishit for your #14036.

We contacted EN site admin and reported them your job updates. The EN site admin have reviewed the Master Pin job and already got back to us with more feed below. Overall we could see a good progress and want to thank you for your work. There are still more adjustments required some of them still not working right and some comments were not mentioned before so we are going to add more funds for those that are new. So we will list them down for you here with more details so it is all clear for you and you can complete them asap.

One: We have partially tested Master Pin job and could not fully review it because one of the site admins can not activate their numbers for some reason. The one of the site admin account Mike T. Every time this user buys a number and activates the activation does not go trough. Mike T admin user tried to turned OFF Master Pin then created order then Turned ON MPP and created order, Changed Pin and created Order but still could not activate their orders. Some time while activating loading gif showing for a long time please ensure there is a time frame for this and error message displayed. We would like you please investigate and fix as soon as possible. When you investigate could you please get back to us with the following:

a) A reason why it has been happening
b) What needs to be done so it wont happens again
c) When we click activate number from account Mike T it is not being activated for a long time and still not showing a message with a reason why it is not being activated.
d) Please make sure that numbers got activated but if was any error then an email sent to the site Admin with Master Pin activation error details. We have such email templates for number status so similar email reports we also need for MPP (This has not be mentioned before – to be funded)

We tried to change the pin to 3 digits and system said needs to update which is good well done.

Two: When we turn ON and turn OFF Master pin the pop up still showing at the top of the page. Could you please make some message somewhere next to the MPP toggle for example Master Pin is Active and when OFF Master pin Disactivated no need pop up as mentioned before. We noted when we turn ON master Pin we can turn it on without even any numbers in the Master Pin field:) How that can happened 😉 Please make sure it is not possible how Master Pin can be enabled without any numbers?:) Please restrict enabling MPP if no numbers input in the MPP filed.

Three: Also please make that MPP number can not be started with “0” if customer input their MPP as 032345 let it be a message saying Your Master Pin Number can not be started with “0” please try different number. We noted that something wrong happens in the system when MPP numbers starts with “0” (This has not be mentioned before – to be funded)

Four: On EN mobile site on customer’s profile please remove Call -in pin filed, Master PIn status shows “1” not sure what it is please remove “1” and add a toggle switch as it is on desk top. (Please do not forget to make a nice accurate message displaying Activated / Disactivated as mentioned above.

Five: Today we have Enabled MPP for one client and checked that MPP got saved properly then we waited when this client creates an order . Eventually we got the order number (602) 669-HOME from this particular client. Order come trough API but Master Pin has not been generated only randomly generated pin number has been recorded in this order. Can you please check and fix this.

Six: When site admin wants to enable or disable MPP from site admin in the customer profile there is not toggle swich for that in the site admin. We know that this has not been mentioned before and we can enable or disable MPP from customer front end profile page but please make same swich MPP toggle available from the site admin side, (This has not be mentioned before – to be funded)

For above messages will try send some videos to you soon.
Kind regards Andrey

[Andrey]

in reply to: Maseter Port Out PIN #14040

Hi Nishit, while we tetsing Master Pin and Bulk Edit, would you please review the following job and let us know if you are able to make this job without any breackdowns.

We have been in touch with EN crew and they more and more afraid to do big jobs on EN as when we do any new jobs there has been something breaking down and they are worried about that.

So could you please check if you can do https://webmaklay.com/junk-param/ job smooth. We belive that while removing shoping cart parameters from the EN project it may affect multiple areas and can cause EN Crew working production.

Please le us know if you 110& confident in conducting these jobs on alive website or you would rather work on the offline mirrowed project?

Kind regards Andrey 😉

[Andrey]

in reply to: Maseter Port Out PIN #14039

Hello Nishit thank you for your updates and video, now your video looking better i have asked site admin to check again if any issues and get back to you soon!

[Andrey]

in reply to: Maseter Port Out PIN #14035

Hello Nishit thank you for your reply and questions, i wish you have sent them to me earlier straight after my #14033 as we loosing an other day but Master Pin job desperately needed for EN customer’s operation.

Well your overall understanding is right except one single line in your message: -“However, the user can still change the PIN for a number after the number is activated” – this is wrong.
When MPP set and enabled this particular MPP going to be used and no any other changes on Pins should be possible UNLESS user or site admin disable MPP.

User or site admin still can disable MPP and then random Pin functionality should go ahead. User or site admin can enable MPP again with different numbers set which is possible and if MPP default has enabled then previous random Pin generation got disabled for this particular user or admin who enables MPP.

Short scenario for you is:
We currently have Pin Numbers random generation so this simply goes OFF for any user or admin who enables MPP with custom 4-6 characters numbers and those numbers that’s been set for MPP will become default numbers for orders and activations.

IMPORTANT.
Please make sure when MPP numbers set has enabled for example in your video 123654 tried as a default MPP numbers then this custom set of numbers 123654 should be used in orders, to be sent to Telinta or Inteliquent for numbers activations.

Please Nishit if you still have any questions let me know asap so i can reply back to you. Due to time difference we can not afford waiting for replies and texting to each other days and weeks as people wait for MPP functionality for a long time now 😉 So we hope my answers here will be clear for you and you can finish this job so EN crew and customers can start using it.

Kind regards Andrey 😉

[Andrey]

in reply to: Maseter Port Out PIN #14033

Hello Nishit thank you for your reply, we have seen you video, you creating a Master Pin Number 123654 in test5 account and it saved. Yes that works with us too. Then you activate telephone number (984) 283-6666 it has diffrent Pin Number 2417 and not the 6 characters Pin that you have set 123654 so it does not work https://webmaklay.com/wp-content/uploads/2025/06/numberact.jpg

On your second video you showing same Master Pin 123654 and when you activating phone number (213) 594-7000 it has got diffrent Pin Number 123331 – diffrent from what you have set up as a Masetr Pin 123654. So on your video it also shows it does not work.

If customer set up a Master Port Out Pin like on your video 123654 then – this pin 123654 becomes a default Master Pin for this customer. So if you generate an order the order should have 123654 not anything else. If you activate the number in the order the default Master Pin # 123654 has to be in the order and sent to Telinta and only the custom set Master Port out Pin should be used not any random pins like in your videos but 123654 as you have set it.

In both your videos you setting up Master Pin 123654 but numbers activating with random generated Pin not the one you set and thos means job does not work ;))))

Can you please reply if you understand the job?

[Andrey]

in reply to: Maseter Port Out PIN #14027

Hello Nishit.

We have checked Master Pin work and found it not working.
Please see EN tester report below:

TEST 1
We loged in as EN site admin and activated Master Pin then added 6 digits master pin and saved. It looked it saved good then we bought a number, then went to number activation and clicked activate number. We could see the loading gif circling for loooong time and nothing happened.

– We 100% sure that both Telinta and Inteliquent accept 6 character pin numbers but it did not work.
– Also when any process got frozen please make sure that it has timeout and error message displayed for example ” Pin Code Not Accepting” ,” No Internet Connection” or ” Server is busy” and process stopped. In this time site admins were sitting and waiting for when your Master Pin Got activated and after looong time of waiting it still has not happened:(

TEST 2
We logged in from an other whole sale customer “A”. From admin side we have added a Master Pin for that client and saved pin – when we saved Master Pin xxxxxx it saved but when we left this page and returned back to check if Master Pin really saved we noted that in the Master Pin Field become a gap in front of the Master Pin numbers saved _xxxxxx (without “_” character just empty space). Then we returned back to admin and added order (with a number which was available in EN DB) to this client “A”. Everything went well except Master Pin as we noted that this order generated a random Pin number and not xxxxxx we have set up.

Summary.
Master Pin task does not work.

1. It is not activating numbers we tried 6 characters Master Pin number
2. It does not show any errors if the process not being completed.
3. It is not being saved and even if Master Pin activated system generates random pin codes instead.

As per above please kindly ensure that work is completed tested from your side and you confident that task / functionality in a working condition so we can conduct our final inspection.

We stopped all testing including Bulk Edit.

Nishit just a question when you said we can review the job – have you actually checked your self it is all working?

If you found it working from our end could you please attach a video that proves it is working and we can also see and compare while testing from EN tester side? Honestly it is a bit embarrassing we asking people to test that is not working. Please when you fix it and check it is working kindly provide a video of your test so we can see you tested and it works.

I guess the EN tester will check Bulk Edit after Master Pin completion.

[Andrey]

in reply to: Maseter Port Out PIN #14026

Hi Nishit sure will advice to site admin to test and reply back to us with their feedback.
Kind regards Andrey

[Andrey]

in reply to: Maseter Port Out PIN #14024

Hello Nishit how is all going, i have received a confirmation from EN admin team that COUPON is now working for orders from API which is good thank you for your prompt repairs.

Hoping you have also finished testing both Master Pin and Bulk Edit so we can also test them, close and move to Param Junk job.

Kind regards Andrey 😉

[Andrey]

in reply to: Maseter Port Out PIN #14023

thank you Nishit will catch up tomorrow with site admin hoping all working well.
Glad to hear you can access Telinta maybe we can finish Master Port Out Pin and Bulk Edit.

[Andrey]

in reply to: Maseter Port Out PIN #14021

maybe this is why when customers orders from API coupon codes does not apply?

Nishit can you login to Telinta now?

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