[Andrey]

in reply to: Notification Settings CRSM #13312

Hello Nishit thank you for your message and updates! WHile you are on your holiday we will be monitoring the system and update you on your return.

Thank you for checking these issues we aslo try to check from our end and get back to you with more details.
Kind regards Andrey 😉

[Andrey]

in reply to: Notification Settings CRSM #13309

Hello Nishit how is all going, we have checked the jobs logs and found that excellentnumbers.net has god a PHP upgraded to latest 8.3 version this is probably a reson why ppl stopped processing orders trough API, could you please check if thats the case and can be repaired?

Kind regards Andrey

[Andrey]

in reply to: Notification Settings CRSM #13308

Hello Nishit it is sunday here but i was able to catch up with site administration and they say that all these errors above not affected by token. Token mostly used for activation but customers can not send their orders.
Could you please check it asap, as this is very important then we can test file downlaods.

Kind regards Andrey

[Andrey]

in reply to: Notification Settings CRSM #13307

Hello Nishit yes we are havving multiple complains from various customers,
1) customers can not process orders on EN project using API and here are some complains from them attached.
https://webmaklay.com/wp-content/uploads/2025/01/err1-scaled.jpg
https://webmaklay.com/wp-content/uploads/2025/01/er2.jpg

2) Voip still getting errors from Data Base connections i have read your thoughts about token and already asked team to confirm. If i’ right the telinta changes password after sometime and we decided to create a token connectivity so it is not expired. Do you think token expires too? Why so many errors across multiple projects? Can that be some conflicts from newly made file download functionality?
https://webmaklay.com/wp-content/uploads/2025/01/err4.jpg

3) Some errors on EN projects https://webmaklay.com/wp-content/uploads/2025/01/err3.jpg

could you please read these errors if you can find a cause for them as it looks there is something broken down which affects all these issues?

Kind regards Andrey

[Andrey]

in reply to: Notification Settings CRSM #13300

Hi Nishit just letting you know that we can not see data base error messages which is good but we also stopped receiving any notifications from Voip if you please can have a look at this.

Also please let me know when we can test download file option.
Kind regards Andrey

[Andrey]

in reply to: Notification Settings CRSM #13299

Hello Nishit thank you for update!

[Andrey]

in reply to: Notification Settings CRSM #13297

Hi Nishit, you can keep that message and we will show it to the site administration if they want to change anything we will let you know. Also have you fixed this: https://webmaklay.com/wp-content/uploads/2025/01/err.jpg?

[Andrey]

in reply to: Notification Settings CRSM #13295

Hello Nishit any updates?

[Andrey]

in reply to: Notification Settings CRSM #13294

Hi Nishit just to remind to check https://webmaklay.com/wp-content/uploads/2025/01/err.jpg this issue.
Kind regards Andrey

[Andrey]

in reply to: Notification Settings CRSM #13290

Sure thank you Nishit

[Andrey]

in reply to: Notification Settings CRSM #13286

Hello Nishit, can you please check notifications it saying database error https://webmaklay.com/wp-content/uploads/2025/01/err.jpg?

We can add a little a bit to your budget but because this job we wait for a long time we can not increase more ;(
Kind regards Andrey

[Andrey]

in reply to: Notification Settings CRSM #13282

Good thank you Nishit!
Will work towards our next job!

[Andrey]

in reply to: Notification Settings CRSM #13280

Hello NIshit thank you for your updates, i’ sure you can do better option without Telinta support:)
Please let me know apx time when you can finish it?

Kind regards Andrey 😉

[Andrey]

in reply to: Notification Settings CRSM #13278

Hello Nishit thank you for your updates, i can see some emails coming trough from Telinta and yourself, we have now enabled Terminal on cPanel voip please check and confirm. Please let us know when you done we will disable this option from cPanel after you finished.

Kind regards Andrey

[Andrey]

in reply to: Notification Settings CRSM #13276

Sure thanks Nishit!

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