[Andrey]

in reply to: ENNet-PHP Upgarde #13359

Your’re always welcomed Nishit! Good luck with this job take you time. Most importnat is that ENNET site should be functioning and peaple continiew ordering from API

[Andrey]

in reply to: ENNet-PHP Upgarde #13357

Hi Nishit we have updated you page!
Kind regards Andrey

[Andrey]

in reply to: ENNet-PHP Upgarde #13349

Sounds great Nishit thanks for that! You can start it then!

[Andrey]

in reply to: Download File #13348

Hi Nishin, uUnfortunately i still havn’t heard any feed back from voip team regarding file upload job so we are going to close that job and if any issues will let you know accordingly.

[Andrey]

in reply to: ENNet-PHP Upgarde #13346

Hello Nishit as you know customers using EN API to order numbers from their web, so while upgarding we want our customers to keep continiew on ordering numbers.

[Andrey]

in reply to: ENNet-PHP Upgarde #13344

HI Nishit thank you for your message, you do not have to explaning me this i know how it needs to be done and we done it multiple times. My message was that you can take your time and do it but we need customers use API ordrings and question is can you do it with minimum downtimes?

[Andrey]

in reply to: ENNet-PHP Upgarde #13342

Hello Nishit, appreciate your thoughts in #13339 i will check what i can do. We may remove extra paymnet added to the previous job as “quick fix for API” ( ref #13317) and add to your ENNET Php upgrade + will try my best to fit your suggested quote but before we start..

Firstly i need to clarify somthing with you. As API task is very sencetive and we do not now why in needs so much time for you for upgrade but we are happy to give you even 2 weeks to complete this task BUT what we need is: – if / while you will be working on this job we need you to all API finctions are working so team could work on their project.

Secondly you can do some adjustments on new PHP version and then when everything is ready we will run upgrade so API orders ordering processes work smooth with no downtimes.

We understand however that it may be some testigs and possible downtimes but API production downtime should not be loonger that 1 hour.
Please advice if you can do it?

Kind regards Andrey

[Andrey]

in reply to: Notification Settings CRSM #13340

Hello Nishit we have added a job for PHP upgarde here https://webmaklay.com/ennet-php-upgrade/,
please let me know when we should notify members for maintanance?

Kind regards Andrey

[Andrey]

in reply to: Notification Settings CRSM #13332

Sure thanks Nishit will create a separate job for that and sent to you soon!
Kind regards Andrey

[Andrey]

in reply to: Notification Settings CRSM #13330

Hello Nishit, thank you for your email, how was your weekend?
Yes i emailed to you regarding urgent issue and we though you started fixing it so we expeceted you are already on the task and were waiting for your resolution updates. Since you replied #13325 the repair has not been started we could not hold our valuble customers with this important issue and i had to ask ystem admin to roll back all the works that they have done so our cllinets projects gone back to production.

Sorry Nishit but it was very importnat we we could not wait for your disucion with your finince and possible negitiations our customers are very importnat we could not put them down without this function.

This is all ok, please let us know when you can do this repair and how long will that take? As you you mentioned in #13325 it is a time consuming job we can add more funds to that so you can work on it and ask system team to do this update again but making sure that you can do it with no delays.

So can you please let me know when you can start and how long will your repair take time so we notify our clients acordinly and start works on that?

Kind regards Andrey

[Andrey]

in reply to: Notification Settings CRSM #13328

Hello Nishit here is an othre client reporting issue with API library https://webmaklay.com/wp-content/uploads/2025/01/errApi.png, if itall this issues related to the PHP upgrade then please let us know i will inform system admin and we roll back PHP version to the prvious version.

Please let us know what is your API library API reqirements which PHP version it reqires?
Kind regards Andrey

[Andrey]

in reply to: Notification Settings CRSM #13324

Hello Nishit thank you for your reply, looking forward for your soonest repair. Will see the results and may add more funds to your duties.

Kind regards Andrey

[Andrey]

in reply to: Notification Settings CRSM #13320

Hello Nishit, thank you for your message. As you know you have been working on ENNET API library that is available for EN users so when they doawnload this API library they can display EN numbers on their website and order numbers trough this API.

Now it seems that somthing has broken there and we do not know what is is. As i have mentioned erlier the ENNET project has been recently updated to the latest PHP 8.3 version and this may be an issue but we are not sure.
So we are looking at your support on this.

Kind regards Andrey

[Andrey]

in reply to: Notification Settings CRSM #13318

oh, aslo if you belive that token or anything expired from the customer side then please provide a clear evedance for that then i can check up with customers accordingly.

[Andrey]

in reply to: Notification Settings CRSM #13317

Hello Nishit, how was your holiday? I hope all went good!
for these two days we were checking with our clients and they still complain that orders not going trough the API unfortunately. Could you please check that? We have reactivated FTP access for EN NET so you can review the code and see if API library are fine or requre some repairs.

I was trying to release some funds for your file download job but customers havn’t checked it yet and keep sending us messages about API orders issue. Although i could agreed for a partial payment and even add more funds for your soonest API orders repairs.

Please let me know if you find any bigger issues that causing API orders blocking or anything you need from me.
Kind regards Andre

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