[Andrey]

in reply to: Maseter Port Out PIN #13943

Hello Nishit thank you for your quick fixes i appreciate your quick respond but please check everything before you finished your work today.

We have just quickly browsed the site and already found the folloing issues:
1. When we requested a number from QUICK SEARCH at the top right side of the page the search seems to be working but when the page results come the QUICK SEARCH disapear from the page.

2. We clicked on New Numbers page and it shows page not found https://excellentnumbers.com/brands/New-Numbers.html

for #139039 yes please make it working properly so if no numbers in the folder it shows 0 as EN site admins very confuced.

continiew checking…

[Andrey]

in reply to: Maseter Port Out PIN #13941

and an other issue regarding Matching Numbers and Brands:
We have added a number 16458000000 in to two brands New Numbers and to X00-0000 (Million Numbers) https://webmaklay.com/wp-content/uploads/2025/05/8m.jpg

then we checked the front end site and found this number on X00-0000 (Million Numbers) which is all good https://excellentnumbers.com/brands/X00%252d0000+%28Million+Numbers%29.html?page=4&sort=featured but when we go to site admin Products -> View all products then X00-0000 (Million Numbers) directory and found that 6458000000 number is missing in that folder ;(

On front end we could find the number on both brands X00-0000 (Million Numbers) and New Numbers but we could not find such numbers (that are added in two brands) at the back end.

So when number added in two brands the number exist at front end but it does not excist in the backend products lists.

these are all isues that recived today Nishit i have split them in to diffrent replys so we can track them better.
thank you for #13938 and #13936

yes the search is very important as site visitors unable to search the products that they want and buy ;(
so we are waitng for you when you find search bug issue i guess it is related to your previous links modifications mentioned in #13932

[Andrey]

in reply to: Maseter Port Out PIN #13939

third issue: Site admin created a new X00-0000 (Million Numbers) brand and we wanted to move from old Million Numbers brand transfer all numbers to the newly created X00-0000 (Million Numbers).

then we go site admin products – then All million numbers https://excellentnumbers.com/admin/index.php?ToDo=customProductSearch&searchId=55 from this All Millin numbers we Bulk Edit and transfered all the numbers to new folder X00-0000 (Million Numbers).

Once that done we were going to remove old Million Numbers brand from the brands https://excellentnumbers.com/admin/index.php?ToDo=viewBrands but in Million Numbers brand we could see 43 numbers.

We though that some numbers from Old brand did not transfered but when we checked X00-0000 (Million Numbers) on the same page https://excellentnumbers.com/admin/index.php?ToDo=viewBrands we can see all 120 numbers succsessfully moved to the new brand name.

Then we again checked both the site https://excellentnumbers.com/brands/Million%20Numbers.html and site admin folder (that we created for Million Numbers ) https://excellentnumbers.com/admin/index.php?ToDo=customProductSearch&searchId=55 and there is no any numbers there.

So the quesion is why on brands page Million Numbers brand still show 43 number? Is it a links bug too or somthing else?

[Andrey]

in reply to: Maseter Port Out PIN #13937

the second problem is: – customers can not buy numbers system does not allow to buy. could you please check that one too?

[Andrey]

in reply to: Maseter Port Out PIN #13935

Hello Nishit i have reported client regarding the Links issue sorted and they checked it and they say it is now better BUT…

It seems that we fixed one issue and broken an other 😉
All site admins , Customers and their clients keep sending us multiple emails regarding EN search functionality totally broken. They noted it straight after brands links “fixing” 🙂

Please Nishit can you urgently fix search now as it has got broken.
What happened is:

When you put any query in to EN site Quick Search and then click search it is no longer searching.

Same thing with EN Advanced Search:

With advanced search when we search any number it display searches one page and display some numbers on first page but if we look at pagination page 2,3,4 of the search results there is no results showing on the rest of the pages.

There are some more issues coming up i will text you in the next message.
Meanwhile please fix EN SEARCH as it is very important anda lot of people complain.

….

[Andrey]

in reply to: Maseter Port Out PIN #13934

Hello Nishit thank you for your updates will notify site admin they should be very happy for the links got sorted.
Yes it looks that bulk numbers delete function is there so we just finish the bulk edit task and closing this job i hope 😉

[Andrey]

in reply to: Maseter Port Out PIN #13931

Hello Nishit thank you for your updates and support!

[Andrey]

in reply to: Maseter Port Out PIN #13928

Hello Nishit thank you for your udpates sure let me know if any questions on bulk edit job.
We’ve got a guestion would that be possible to also create a bulk delete option for the products is it available on this platform ? If not would you please advice if we can make it?

Aslo i still got unhappy EN sie admin – complain is regarding Matching Numbers widget and links, customer creates a new brands and widget generate wrong link so customers can not use it this feature on the website. https://excellentnumbers.com/brands/X00-0000%20(Million%20Numbers).html please see the widget shows on the site but link generaion is incorrect.

We remember you have mentioned before: –
“I reviewed the issue and noticed that the brand not is not matching the expected NPA/NXX format (e.g., 305.305). This appears to be due to the brand name containing a “/” character. Since the system uses the brand name as a URL parameter, “/” is not allowed in the brand name.

I’m currently looking into resolving the issue by updating the brand name. Additionally, users cannot include “-” in the brand name, as the system automatically removes hyphens when searching the brand name in the database”

but if you look at the widget EN site admins could use “-” dash caracter before and it worked https://webmaklay.com/wp-content/uploads/2025/05/dash.jpg so why now this does not work? We have to fix somthing for the EN customers so when they generate new brand and this syncs with site widget the link should be validated and usefull as they are not happy with paying for the jobs which do not work.

[Andrey]

in reply to: Maseter Port Out PIN #13925

Thank you Nishit, we haven’t heard any Master Pin task feed back yet, which can be also a good news. I assume everything works good. Any way when you finish Bulk Edit task will request closing jobs and see if any feed backs from there.

Kind regards Andrey 😉

[Andrey]

in reply to: Maseter Port Out PIN #13923

Hi NIshit EN team may check and test Master Pin for couple of days – while we waiting if we can please continue on “Bulk Edit” task so we can close all the job once done and start next one 😉

[Andrey]

in reply to: Maseter Port Out PIN #13922

Good day Nishit thank you for your good news will test it and get back to you asap!
Kind regards Andrey )

[Andrey]

in reply to: Maseter Port Out PIN #13919

Thank you Nishit!

[Andrey]

in reply to: Maseter Port Out PIN #13917

in addtion to #13916 – for 1. Customer Profile page please aslo remove “Your current carrier” option.
Kind regards Andrey 😉

[Andrey]

in reply to: Maseter Port Out PIN #13916

Hello Nishit we have reviewed your work for Master Pin task on both Edit Customer page and Customer Profile Settings page and would like you to do minor changes on them:

1. Customer Profile page.

a) Please remove Call In PIN and Master Pin fields reposition to where Call in Pin was. We beilve EN clients will be confused seeing so many Pins settings.

b) When Master PIn switch is off please make it grey color instead.

2. For both Customer Profile page and Edit Customer page (admin side) on mouse over pop up text please change to: – “Master PIN used for port-out protection when PINs have not been specified for activated phone numbers.”

Thank You 😉

[Andrey]

in reply to: Maseter Port Out PIN #13913

Hello Nishit thank you for your updates will look forward for testing:)

[Author]

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