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  • Andrey
    Keymaster
    Post count: 468
    in reply to: Vendors Search #6715

    Good morning Mark, Nishit, thanks for following up with the Client ID task,
    since the client still can not use this task bit we reporting to them that it works it is getting a problem now.
    We need to urgently resolve this issue it is not a professional approach saying that it works when it is not.

    Also very important when we working on developing we work on site improvements and project enhance ability bit not other way around we must not break anything what’s been working for a long time and tasks/ job paid for.

    When customer paying for work they assume it has been done and working, but if it worked and then broken it is worse that first issue. Could we please make our outcome work looking more perfectional whether it is reporting completion or quality of work.

    It is morning here but we are already getting a lot of complains and messages about Pin codes not being displayed for customers. I have looked at the developing logs and topics discussed from #6695 , #6698, #6700, #6701, #6705 a) and it still does not work and people can not use properly.

    I ,m just trying to understand why it is so complicated to set up – all the pincodes should be AWAYS visible for all the parties UNLESS admin removed the pin code and it should be displayed neither “0” nor “XXX could you please reply asap if any problems/ difficulties here or misunderstanding. We must fix it asap.

    So on developing on task we getting more and more problems and now there are two issues that are come up and we must fixe asap:

    1) Pin codes
    2) Numbers Activation for non Telinta users.

    Please let me know if any difficulties.
    Kind regards Andrey

    Andrey
    Keymaster
    Post count: 468
    in reply to: Vendors Search #6707

    hello everyone, hope you have had good weekends,
    Nishit, Mark did we complete the CLIENT ID task in this job or not?

    Task Details
    ” In this task please add the following exception: – If client is not in Telinta by default let the numbers being activated to Telinta’s Excellent Numbers Client ID. Please ensure that site admin able to activate all the numbers from EN backend for all the clients (including those that are not in Telinta) to Excellent Numbers Client ID by default.”

    we have got got a clients complain that they still can not activate the numbers for those clients that are not in Telinta. The customers activate phone numbers but it seems this task is not working and customers that are not in telinta still not being registered to telinta Excellent Numbers Client ID

    i have just checked this job forum discussions and found some posts regarding this task:

    but still not clear if this task done or not, would you please check and advice?

    Could you please also clarify which tasks in this Job are complete so we can test them and confirm?

    thank you
    Kind regards Andrey 😉

    Andrey
    Keymaster
    Post count: 468
    in reply to: Amazon Hosting #1386

    Hi Mark the other reason of moving VoIP to AWS is to ability to apply for US dedicated IP.

    Please let me know if we can achieve it on current server?

    • This reply was modified 5 years, 7 months ago by Andrey.
    Andrey
    Keymaster
    Post count: 468
    in reply to: Amazon Hosting #1382

    Thanks Mark the machine specs looks promising but costly at this development stage. What if we launch “m5d.large” and upgrade as we go? Please advice..

    Andrey
    Keymaster
    Post count: 468
    in reply to: Amazon Hosting #1377

    Hi Mark just though to bring our conversation in here so we can track it back when necessary…
    Currently the AWS set up is complete would you please advice what would be the best VOIP architecture on Amazon?

Viewing 5 posts - 451 through 455 (of 455 total)