[Andrey]

in reply to: Messenger App #15162

Hello Dave we are testing on diffrent mobiles from difrent geographical locations with other users and everyone who tried that said it is impossible to use ;(, So i can not say othre people mobile phones models but my mobile modl one plus 8 pro all apps on my mobile work very well, even old friends app works good but with old featuers.

So when we can not use your app we have to remove the latest app and roll back to oldest at least we can communicate with our firends.

[Andrey]

in reply to: Messenger App #15159

Hello Dave thank you for your updates, i have downloaded the app from your link in #15158, yes you are right the app seems to be the same as i had downloaded from there https://webmaklay.com/wp-content/uploads/2026/01/apploc.png.

The app in #15158 link has same issues as i started testing it and sent offline video and after sometime i turned the internet back again but video disappeared ;( and it is still blinking so i did not test any further as it shown same errors mentioned in https://webmaklay.com/wp-content/uploads/2026/01/app-tested.mp4 ;(

[Andrey]

in reply to: EN Responsive #15157

Hi Nishit well done man! We knew you will find, please aslo test the orders with multiple numbers by refunding one number from many so all works. On vipzone file you can also find how old files looked like and note that refund quantity was aslo in the order. If i knew which directory you need for vipzone i would uploade it to you but i do not know this is why we uplaoded all copy.

[Andrey]

in reply to: EN Responsive #15154

In addition to above, i think the problem is on charges which is seems to be broken or misconfig on the screen shot here i sent to you earliere you can see when people paying from store credit total charges equals “0” https://webmaklay.com/wp-content/uploads/2022/01/auauthorized-portadmin.jpg but now on the site in your refund video as well you can see that total charges https://excellentnumbers.com/temp_vid/no_refund_issue_ref.mp4 minute 3.oo total charges = 359.99 which is not right.

When customer topped up they store credit this is when the customer cart charged and when they used their store credit there should be toatl charges “0”

this is why i think when customer refund their number or order there should not be any charges but Store credit usage and this is why their refund shows “0” – hope it helps with investigation 😉

[Andrey]

in reply to: EN Responsive #15153

Hello Nishit thansk for your video ,
on your video there is no authorised step, also number not activated (some customers activate numbers and then refund) so it used to refund any number.

Aslo on your video i could not see email that EN site admin show in tite
see video minute 6.35 we can not see it on your video ,
on your video you doing sligntly diffrent steps that EN site admin does and i could not see when you authorize step https://excellentnumbers.cv/temp_vid/order%20and%20refund.mp4 minute 4.54 – 4.55
what about click item returned min 5.21 on EN admin video.On minute 5.54 EN site admins reloaded the page.On minute 6.08 site admin says that they are missing refunded quanty in the order and it means that refunded value is missing so it is not correct already.

Nishit can you please advice have you checked the EN copy that i sent to you on the server VIPZONE? the refund work well before and now it does not.

EN team very unhappy we would like to know if you able to fix refund or not it has been multiple times tyou can not find any issues but on your videos we can not see what we see on EN team videos.

The refund is not working for them and they do not wnat any othre works to continew untill we fix refund.
Please let me know if you chececked VIPZONE folder which is EN project from 2016?

Site admin aslo says that because customers paying by store credit and refund back to store credit total charges useto equal “0” this is why probably customers getting notification emails return “0” please see one of the old screen shots we found for you. https://webmaklay.com/wp-content/uploads/2022/01/auauthorized-portadmin.jpg

On EN team refund process show diffren from what you show on your video this is probably why you can not detect the issue please see this https://excellentnumbers.cv/temp_vid/order%20and%20refund.mp4 video and yourshttps://excellentnumbers.com/temp_vid/no_refund_issue_ref.mp4 diffrent steps.

[Andrey]

in reply to: EN Responsive #15151

Hi Nishit thanks for your reply, yes please refund is very importamnt we must fix it, it was not easy for me to ask EN team creating videos at all the time, They belive you are good developer and think you can find the bug and fix it whoutot any videos.

For old number pad i was seeing it here: https://excellentnumbers.cv/ but now i opened it again the numbers pad looking good, just footer and header needs to be fixed and i think we can change the rest of the pages using same styles;)

[Andrey]

in reply to: Messenger App #15149

Hello Dave thank you for your message, i have double checked the version you have uploaded and it looks that i have teseted the latest app you uploaded https://webmaklay.com/wp-content/uploads/2026/01/app-tested.mp4.

Yourlinks refer to file manager https://webmaklay.com/wp-content/uploads/2026/01/apploc.png and as i found the latest app has got same link i have donloaded https://webmaklay.com/wp-content/uploads/2026/01/app-link.png after you uploaded it.

Could you please double check and please can you put the versions on your app release so we know we testing latest one and track/test your updates together.

[Andrey]

in reply to: Messenger App #15143

Hello Dave thanks for your message, i have run the test for the app you uploaded and unfurtunately we found that it is still crusing, not sending offline videos, blinking and working very slow: Please see this video here if you would buy sucn an app? https://webmaklay.com/wp-content/uploads/2026/01/app-tested.mp4

Some comments for your messages:

Splash screen: on Android 12+, the system briefly shows the app icon before our splash screen due to Google’s new API. This is expected behavior. We have got many apps and none of them are blinking please fix it it is very embarasing blinking up we do not need any intemidete icon loading before splush screen even old app was opening smooth.

Please note: the app is built on an older system (GMC + GMA) – im mot sure if we had to rebuild it from the old system to new probably we just need to add upgrade features to the old system as it seems the old app worked faster without blinking and did not crushed.

Performance: the original scope didn’t include system-wide optimization. Adding modern features increases load. Deep optimization would require backend + app refactoring as a separate task. – please create the app 100% functional and advice what system requirements we need to set we will add nessesary volume as wee have got enough machine resources to run app integrated projects as long as it is working and not crushing , glishing and does it work.

Reported issues are not reproducible on our side and are validated with recordings. – we did not go to a deeper test as we already know the app bugs detected from your previous uploads. We conducted a test baced on the previous failures and recorded a video to you regarding the app funcionality that can be viewed / investigated here.https://webmaklay.com/wp-content/uploads/2026/01/app-tested.mp4.

as per above it seems that your app developing process takes a bit of time to complete but we do not want to put any time presure on you. Just a favour if you belive you still able to acomplish this task please kindly upload next (fixed) app version for our further testing along with the app bild version number so we can insre we use/test latest reviewed apk version provided.

[Andrey]

in reply to: EN Responsive #15139

for #15134 please see this https://webmaklay.com/wp-content/uploads/2026/01/tabs-1.jpg 😉

[Andrey]

in reply to: Messenger App #15137

Hello Dave thanks for your message

for Please note: the app is built on an older system (GMC + GMA). During this project we upgraded core libraries, added video previews/in-chat player, integrated Firebase, and improved offline sync. These rely heavily on your backend/server setup, so differences in backend version, plugins, or hosting can cause behavior we can’t reproduce locally.

– we use good server arcitecture if you belive somthing needs to improve please kindly provide more specific details on that.

Will check the rest of the points and get back to you.
Kind regards;)

[Andrey]

in reply to: EN Responsive #15136

Hi Nishit for Regarding the premium number images please use better quality image,
for For the header, the black font for “or can you please make all find better stile no need difrent collors and clarity 😉

See some issues in here https://webmaklay.com/wp-content/uploads/2026/01/rs.jpg,

i also noted that number tabs on mobile one design and on desk top view diffrent (old ones) please check your self,
please make sure 100% style consistency on all devices.

Also please check the site oppening on IOS devices ppl say it is showing emptty page 😉

[Andrey]

in reply to: EN Responsive #15131

try now

[Andrey]

in reply to: EN Responsive #15129

on EN.CV we can see again old style for numbers tabs not from your presened design https://webmaklay.com/wp-content/uploads/2025/12/Sliding-Widget.jpg probaly still working on it will check later 😉

[Andrey]

in reply to: EN Responsive #15128

Hello Nishit, for your reques in #15113 EN site admins recorded a video when they create a new order and then doing refund which is still not working https://excellentnumbers.cv/temp_vid/order%20and%20refund.mp4
hopefully it will now help to find a bug since you know the order process in details;)

[Andrey]

in reply to: EN Responsive #15127

thank you Nishit!

[Author]

Posts