[Andrey]

in reply to: Stripe Integration #16284

Thank you Nishit please let me know once done we conduct investigation again, please aslo let me know which task we can test?

[Andrey]

in reply to: Stripe Integration #16282

Hi Nishit can you please delete all these files as the sytem team not allowed to delete files of the project under developer

[Andrey]

in reply to: Stripe Integration #16280

Hi Nishit please check these files:
1.files
2.files
3.files
4.files
5.files

[Andrey]

in reply to: Stripe Integration #16274

Hi Nishit please find updated ENcom pass in your office page!

[Andrey]

in reply to: Stripe Integration #16272

Hi Nishit please find updated pass for ENCpanel in your office page

[Andrey]

in reply to: Stripe Integration #16270

Hi Nishit 422 files repored as infected our system team just stopped a severe server load as DOS attack, here are just some of the files below that being rejected. AS before there were no any files been generated in the folder as per user\s activity except DB:

Please see these samples below:
——————————
/home/excellentnumbers/.local/share/containers/storage/overlay/7a6843bf34638f5be936aa686bd2f213b77665965154c959bccbaa46f8eb5d88/diff/usr/lib/x86_64-linux-gnu/engines-3/afalg.so

reason: SMW-HEUR-ELF
—————————————————–
/home/excellentnumbers/.local/share/containers/storage/overlay/aca83606673032726b42f8e1396ceb979c32bfb26b602732baf699053e46b33e/diff/usr/bin/mount

reason: SMW-HEUR-ELF
—————————————-
and an other 420 files status infected!

[Andrey]

in reply to: Stripe Integration #16268

Hello Nishit just to let you know that according to system team your working space EN project has got 422 infected files in your directory, could you please comment on this?
https://webmaklay.com/wp-content/uploads/2026/08/thred.jpg

[Andrey]

in reply to: Messenger App #16266

Hello Dave thank you for your message, and thoughts, yes i have been checking with system team and they confirmed that these couple of days our server experience some vulnarable impacts from outside whci may cause some areas slow respond. Curretnly situation being stablised and we will be monotoring it on your points possible impacts.

As per above stated we are going to change all the users pass and checking working directories junk and possible malicious files. Thus we stronly recomend you to remove all junk and unwanted files from your working directory so the project account look tidy without old arcives or backups.

Aslo kindly please login to your office page and copy your new passsword provided (right under your name welcoming tab) please use your new pass on your next logins. Aslo there maybe 2FA maybe implemented to protect the accounts access accross the portal.

AS per the app, you may be right that slow connectivity may affect some of the issues as message deleting or sedning messages but emoicons tab hovering the text input and crushing issue needs to be investigated.

We will however conduct an other try after our system team will complete all server inside works and advice to you accordingly.

[Andrey]

in reply to: Stripe Integration #16264

Hello Nishit thank you for your message can we consider your #16260 message as you have finished all the tasks mentioned here? If so will request customer to check all the points.

Yes we do not have tested as we alocated all the budget for stripe works, CLEC repair and other errors.
As per you latest message #16257 when you were saying that you are still working we were wating for your job complete confirmation so we can check this work. So if the job not fully done cuould you please list down the jobs that you have complete and customer can check?

Aslo Nishit very important the system team found a lot of server proceses going on and we also rund some of your working area directories and suggest you to remove all the junk folders and files from the server due to system team analyses and investigation.

Thus could you please remove/delete all unrealted files from the working directory so system team continew their investigation.

Please see these examples below:
Could you please advice the role for these files/folders these here so could you please remove everything that you are not going to use and not related to the project.

Please also note that we are going to change your pass and maybe implement 2FA for all webmaklay accounts.
Please kindly login to your office page and find your new pass (under your welcoming tab in red) recorded so you can use it on your next login.
Please advice once ready.

[Andrey]

in reply to: Stripe Integration #16258

Thank you!

[Andrey]

in reply to: Stripe Integration #16256

Hello Nishit just a quick update the EN team could process first live payment it went well but they still checking it and are going to check the rest of the errors mentioned in this Stripe Job.

We have updated your page and continieu after finishing all the points!

[Andrey]

in reply to: Messenger App #16250

Hello Dave here are couple more videos:

app crushes https://webmaklay.com/wp-content/uploads/2026/08/crush.mp4
Delete post not working https://webmaklay.com/wp-content/uploads/2026/08/not-delete.mp4

[Andrey]

in reply to: Stripe Integration #16247

Oh okay, thanks Nishit for this input, please proceed further with your unfinished work and testings in addition if site admin sends some other feedbacks will report to you accordingly!

[Andrey]

in reply to: Stripe Integration #16245

Hello Nishit thank you very much for #16240 for CLEC task yes i though so you fogot to upload changes, will ask EN team to check it all again when you finished all the other small tasks and bug points.

Yes if you go to your office page you can see two counts on your left hand side one account for nanotelecom custom works and second under is for stripe tasks and other added budget for repairs.

for your #16240

1. Got you i think nanotel team could find how tio swicth to life mode and have been currently testing it. So while you finishing up on the rest of EN points i hope they got back to us with more feedback and if not that means all work well…..hopefully 😉

2.Got you will explain that to EN team and let you know if any questions.
3. All clear thank you will check that.
4.Thank you for this great news!

Going very well Nishit will check for a couple days if all fixed and clear we close this EN unexpected jobs and got back to our nanotelecom custom works job.

[Andrey]

in reply to: Custom Works #16244

Hi Jeff thanks for 16241 apprectiate your help on this.
Hi Nishit yes i could see the nanotelecom.us access details are already in your office page, please kindly scroll down and check if you can acceess its cPanel. Please let us know if you reqire any more assistance on it.

Kind regards Andrey

[Author]

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