[Andrey]

in reply to: Messenger App #16014

Hello Dave thank you for your message and clarification, all clear, got your point!
Kind regards Andrey

[Andrey]

in reply to: Messenger App #16010

Hello Dave today we have got a video of ugly splash screen, please see how it looks on OnePlus15R latest android version ;( https://webmaklay.com/wp-content/uploads/2026/07/splasherr.mp4

Please find the other graphics below to fix it,
white icon https://webmaklay.com/wp-content/uploads/2026/07/Icon-Square-26WT.png
trasparent icon https://webmaklay.com/wp-content/uploads/2026/07/Icon-Squera-26.png
white splash https://webmaklay.com/wp-content/uploads/2026/07/Splash-Screen-26-scaled.png
trasparent splash https://webmaklay.com/wp-content/uploads/2026/07/Splash-Screen-26-TRP-scaled.png\

i guess the problem is with blue background hopefully above graphics will resolve ugly splash app start up;)

[Andrey]

in reply to: Custom Works #16003

Hello Nishit, thank you for your updates,
for #16001 the main page for nanotelecom will be on Godady nanotelecom.com if you open that page the nanotelecom.com site admin has already created a buttom use portal login link at the right top corner of the landing page.

So when your finish this work we will need to upload this content from testing server to AWS where voip now. So your new updated version will replace old voip content. So please remove all voip logos and use nanotelecom logo instead from nanotelecom.com.

then when visitor opens nanotelecom.com page and click to portal page link they should be sent to portal.nanotelecom.pro directory from there user can login to their dashboard.

Yes when user already logged in they can be redirected to their dashboard if they clicked remember me on login.
If visitorr do not have an account when clicking on portal.nanotelecom.pro they will still see page menu and and if click on “search numbers” and open numbers searching and purhasing page which is currently here where they can start purcasing numbers.

Thank you for upgarding Laravel, please let me know how and were we can check this? When we treid to login it shows page / expired message.

For #16002,
as mentioned earlier teh Voip domain is going to be deprectaiated and voip becoming nanotelecom.com so please feel free to change all the pages content including logo adopting to nanotelecom.com styles.

The gif image https://portal.nanotelecom.pro/images/main.gif? can be replaced with nanotelecom baner’s attrubute so it will be nanotelecom family stiles and graphics.

Yes Voip Server based on AWS and here is the server specs details here

Nishit server team say that EN CLEC INVETORY reporting errors every minute 5 errors saying:

Error Code : 430
Error Status : No Result Found
Error Message :

the mail server sends multiple email errors could you please check whats is going on there again as EN we belive EN team will start contacting us again soon.

[Andrey]

in reply to: Custom Works #16000

Hello Nishit thank you for your updates, yes i could see the page is now opening in this sub direction —.pro/login i wonder if you have already upgarded Laravel or still in process, i guess you are still working on it as i could not login to see how it all looks and works.

Just a kindly reminder to move content from /login to public_html so we can get rid of the sub diretcory for proper A. Record settings.

Kind regadrs Andrey 😉

[Andrey]

in reply to: Messenger App #15998

Hi Dave thank you for your updates!
all good no rush 🙂 quality is most important!
Kind regadrs Andrey

[Andrey]

in reply to: Custom Works #15996

for WordPress setup we will do it later after moving to AWS

[Andrey]

in reply to: Custom Works #15995

Hi Nishit thanks for your reply, all done we have created a sub domain for you please find portal.nanotelecom.pro in the accoutn diretofy, please note that SSL propogation may take some time to affect new directory.

Please Nishit also keep in mind that at the end of this work we will need to move all this staff to AWS host.
😉

[Andrey]

in reply to: Messenger App #15994

Hello Dave here is the error we found:

One user from russia, has been using Google Pixel mobile, downlaoded our app and when we send them messages from the all either it is voice, photo, video he does recieve notification on his mobile but when he opens the app there is nothing in there.

When he sends photo, video or text message to us we also recive notificaions but when we open mobile app we can not see anything from them.

Today we asked him to send us VERY short voice messages from the app and he sent them to me and i recived notification on my mobile but when i open the app i could see these three voice messages but they are not loading. I was wating for half an our and reopened the app and tried again the messaeges not loading.

Then i closed the app and opened the site messanger and there his voice messages dipslay correctly without problems.
Interestengly enough this user also noted taht when mobile notification come to his mobile he only can see our messages on the site messanger as on the mobile app it does not go trough;(

Could you please fix it.
I think these are all issues we have been colected for you to fix them all starting from #15943

Please see video attached https://webmaklay.com/wp-content/uploads/2026/07/AppError.mp4

[Andrey]

in reply to: Custom Works #15990

Hello Nishit just reporting back to you that the SSL issue has been resolved now!
🙂

Please do not forget to move content from subdiretories to domain and subdomain
kind regards Andrey

[Andrey]

in reply to: Custom Works #15989

Hello Nishit thanks for your message, sure got your #15988 will dopuble check with the team and get back to you soon!

[Andrey]

in reply to: Custom Works #15987

Hello Nishit thank you for your updates, im glad you found the issue i have also quicly check previou error (when numbers not been remved from the card and it seems that it is now works)

What i will do i report it to EN team and let them know about this good news.
😉

[Andrey]

in reply to: Messenger App #15985

Hello Dave here is an other video we could record an app cruch:
a user sent me some videos to view and when i was trying to view them the app crushes please see this video attached.
[video src="https://webmaklay.com/wp-content/uploads/2026/07/crush.mp4" /]

Once we finished this i think we can offer you an other work on the app bey let us finish this and do one thing at a time.

Overall it is getting hard to find any issueson the app, thank you for making it possible to move forward with this.
😉

[Andrey]

in reply to: Messenger App #15983

Hello Dave i have been recieving errors report from other user
GALAXY M54 when the type their message on the chat the mobile keyboard overlaping text field again so we thought it has been fixed but it is not can you please check this video here and fix https://webmaklay.com/wp-content/uploads/2026/07/video-1.mp4

Please send us an IOS app for testing.\
thank you

[Andrey]

in reply to: Messenger App #15981

Hi Dave in addition to #15973,
i asked that user to try again as mentioned in #15973 and he tried to send me just a single text message and i have recived it, but i have send to the very same user
2 voice messages
1 voice message from app leng 5 min 28 sec
2 voice message from app lengh 1 min 26 sec
One image attached and link from Youtube

and user replied that 1st message from app leng 5 min 28 sec has come but no sound as the voice has not been recorded or not sent:(

Obviously the message sent (as user can see it on his mobile) but he can not play it as hes said it has got no sound…

Could you please check what it can be is it a buffering issue or audio message lengt limit that we can change in settings or somthing else?

Thank you

[Andrey]

in reply to: Custom Works #15980

Hello Nishit we have got more feedback from EN team and this is what they say:

As we can see there have been only 4 test orders created trough CLEC inventory on EN. However inteliquent reports that there much more orders have been recieved to our inteliquent account.

Single order varies from 4 to 10 numbers and there are many orders like such.

there were 44 numbers have been purcased for just 1 hour but we can not see all these orders on EN. So this seems to be the major problem as many customers complain that they submit their CLEC orders but their orders not going trough to EN.

I though to put their message for you here so you can investigate…

[Author]

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