[Andrey]

in reply to: Custom Works #16086

Hi Nishit, thank you for your reply, it is now clear about video, all good hoping you can cover all the points now!

yes for En task i understand the issue with our latest responsive upgrade and specific bootstrap backend, i also try to explain it to EN team and they seem to be okay for now as long as both image and CLEC issues have been fixed.

Kind regards Andrey 😉

[Andrey]

in reply to: Custom Works #16084

just noted your #16078 – thats a great news i can see it on your video it looks faster, well dome Nishit i which this page opens from our end … anywahy will leave #16081 a. for you to have a look and check back later 😉

[Andrey]

in reply to: Messenger App #16083

Hello Dave not a problem with delay, no rush at all, hoping you find the issue and fix it.
Thank you;)

[Andrey]

in reply to: Custom Works #16082

for #16079 – OH okay, i hope you guys be safe there.Any way will look forward when you can fix it all mentioned in #16081.

[Andrey]

in reply to: Custom Works #16081

Hello Nishit, thank you for your message and video, it is a good news to know that we are comming close to this job completion.

a. I have tried to login to nanotelecom.pro page but i could not open it for some reason;( i could aslo see your video you struggled with opeing this page but somhow you opened it which did not work for me;( https://webmaklay.com/wp-content/uploads/2026/07/NANOTEL.jpg

b.so by looking at your video i can not find that butifull page that you created before and which looked so nice and macthing to nanotelecom.com styles and desigh. On your video i could see old voip with no style changes that matching nanotelecom.com project:(

c. portal.nanotelecom.pro page looks nanotel.com style matching and i thing it will work that way, however i still can see some user logining issue which i experienced too. When i tried to login and failes there is no any message of what is wrong, is it a password error or capcha isse no indication on whats going on and why it is not logining in. Just looking ahead i 100% sure this issue will be brought in by nanotelecom team.

d. When you logged it to user portal – same issue as in clause b. no nanotelecom.com styles.design macthing, old voip and even logo from voip so here is an other red flag that customer may say why we should paid so much money if nothing changed…

e.from your video I can see page builder starts and it seems working on changes but again we can not see that beatifull page that you showed to us and now everthing old again and same gif image that you asked us to resize and we agreed to remove and change all styles matched to nanotelecom.com project so can not see it anymore.

At this stage we can not present this work to nanotel customer as im sure they wont be happy with it taking in account of time they wait and budget they approved.

Could you please improve these above so we can have a look at that again and if all changed and enhanced we will check inside functionality how it all works and functioning before we report as completed to nanotel team.

——————————————

An other importnat message Nishit,
EN team contacted us today and they said that CLEC invenotry orders comming trough but customers complaning that finincial part for all the orders are incorrect and they are very angree with EN admins.

1. CLEC Inventory payments work incorrectly as it still showing coupon codes but we asked you to disable them for CLEC inventory as its numbers activation cost very low just 10$ but system applies coupon codes and which is worse even adds shipping to it and all the order accountings looks very messy – please see they screen shot here: https://webmaklay.com/wp-content/uploads/2026/07/CLEC-ERROR-PURCHASE.jpg

2. Aslo even when customers paid for CLEC order numbers EN admin can not activate it from the Numbers Activation page this makes them very frustrated and they say we did not do our work well again ;(((. See this screen shot below: https://webmaklay.com/wp-content/uploads/2026/07/CLECL-ACTIVATION.jpg

3. Contact us page image looks VERY ugly it has been sqewed and squzed which makes that page looking embarasing please check it your self https://excellentnumbers.com/pages/Contact+Us.html it is very sad that EN team can not edit this page themselves as they would fix it without asking us all the time and then wait when we fix it. This also reminds us that they request was after moving to responsive theme so they can edit their pages themselves but now they can not and we also not chhanging it as they want. So could you please fix it all above.

Kind regadrs Andrey

[Andrey]

in reply to: Messenger App #16074

Hello Dave hope to hear some progress from you, meanwhile please find an other video where you can see that App crushes itself whthout even doing anything on that https://webmaklay.com/wp-content/uploads/2026/07/app-crush.mp4

I hope you can find the problem and fix it 😉

[Andrey]

in reply to: Custom Works #16071

Hello Nishit thank you for clarification, okay i will talk to Jeff and team to review this request and get back to you then.
We have updated your page today!

[Andrey]

in reply to: Messenger App #16067

Hello Dave thanks for your reply, i have added my login detils to your office page please try to login from you end.
I think somthing happeneds when members sned mulitple audio messages or video files, when user uplaods / recieves multiple audio/video files more than 7 the app crushes please check this scenario too.

One favoutr could you please not send any messages to live users you can use my login, Jully and Friend for your investigation.

[Andrey]

in reply to: Messenger App #16063

Hello Dave thanks for your reply, the user send multiple audio messages we can not open as the app keeps crushing, i do not know users’s password but when i try to open his chat the app keeps crushing we can not even test your latest app.But when i text this user trough the web messaneger it works well no issues, somthing wrong with the app that keeps crushing;(

[Andrey]

in reply to: Custom Works #16062

Hello Nishit, i do not think we can install any superviser on linux as the budget we assigned for this job is already very high and imvolving our system team to additional tracking tool installation is not budgeted:( We never used that before are you in doubt on your Laravel queues?

for 16059 if you see the screen shot attached you will undrestnad what i mean as the picture on EN contac us page looks just awefull.

[Andrey]

in reply to: Custom Works #16059

Hi Nishit could you please fix this https://webmaklay.com/wp-content/uploads/2026/07/ENCONTCT.jpg as it looks very ugly i wonder if you can not see it from your end?

[Andrey]

in reply to: Custom Works #16057

Hello Nishit thank you for your updtaes,
I undersood that you have tested all functionality and it works well,i asume all functionalities includes this job tasks that you have complete and now working well, please confrim if i missed anything here.

For site speed, i agree to perform old data flush once project optimisation has complete and 100% functioning.
As per supervicor instalation im a little a bit confused here what supervisor are you texting about? – Is that multiple emails that our customer complained about? If so please confirm.

Kind regadrs Andrey

[Andrey]

in reply to: Custom Works #16055

Hi Nishit thank you for your reply and im glad that we did not interupt you to much with previous downtime. We hope it has been resolved now and wll not going to happened again.

Kind regadrs Andrey

[Andrey]

in reply to: Messenger App #16053

Hello Dave we have started chceking your latest app and unfortunately we can not continiew testing it as it crushes all the time, please see this video here https://webmaklay.com/wp-content/uploads/2026/07/CRUSH.mp4 ;(

[Andrey]

in reply to: Custom Works #16050

Hello Nishit, i hope you did not miss us, we have had a majour breackdown on fibre conection which had been damaged by the trafic subcontractor. I hope it has been resloved now, our appologies again which was not actualyy our fault but we are now back on air so should be all good from now.

Kind regards Andrey!

[Author]

Posts