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Viewing 15 posts - 31 through 45 (of 934 total)
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  • Andrey
    Keymaster
    Post count: 959
    in reply to: EN Responsive #15372

    Thanks Nishit will check and get back to you.
    Please can you finish the rest of points mentioned earlier!

    Andrey
    Keymaster
    Post count: 959
    in reply to: EN Responsive #15370

    Thank you Nishit will check it tomorow.
    Please test it before you gone make sure you can register an account on EN.COM, just put test everywhere for username email and so on so we can see you fixed it and regestration process works. When we see test user come up we will aslo test it and register some users.

    Andrey
    Keymaster
    Post count: 959
    in reply to: Messenger App #15369

    Hello Dave, thanks for turning back,
    very surpriced reading your message it sounds that you have done the app and it perfectly works, but when we try to test it (not even use it) it crashes , blinking not sync with the desk top chat, and everyting else as we sent you on the video next day.

    We do not even test in on multiple devices as you say we just take two or three diffrent devices and it simply does not behave as a working app so when you saying you testing it on 12 -15 devcies and everywhere it works perfectly, so i m picturing it as we here just making up the storry and provide you fake videos that doungate perfectly working app.

    Unfortunately it is no as such this is why we asked you if it is perfectly working for you but we can not use it it sounds that it is a stuck situation you can not see our videos but you can see your own perfect working devise taht we can not use.

    We all using many devices and all using multiple applications on various mobile phones and all the app on ALL DEVCIES working great. Even our VERY OLD friends app works for our friends usres good just without features that we mentioned in the task.

    Old up does not crush, does not blinks, perfectly syncronized with Friends Desk to messanger we just can not see preview for the videos and not reciving notifications. For old app and all other apps do not have any matter what type of device what version of OS what kind of whether and what ever it can be it works.

    However your “NEW” app does not work and does not even do what our old app do but you saying it is perfectly working.
    Very strange don’t you find? 😉

    PWhat i would suggest Dave if you keen to review your app and simply fix those points that we mentioned many times please show it to us. I can not even see you testing it as i can not see any test messages on the app-desktop messanger going on how you test it syncronized correct, i can not see any chats going on on the app how you saying youi keep testing it?

    I do not think you actualy do. as if you did you would have found that everything we have reported to you multiple times.

    Please let me know if you are bussy and can not do this job we can wrap it up and hand it over to other specialist. From february this year you havn’t even changed anything on the app so it telLS a LOT.

    No stress if you get borred with that we can stop it.Otherwise please provide as an app that works and we can test and close it.

    If you are going to do some changes please be very accurate please make sure you fixed those points we have been reporting you EVERY test, crushing, blinking, Sync, Downloading uploading audo video MP3s and so on if all of this work we can go ahead and test further.

    We are ahppy to test it again if you fix the app.
    Kind regards Andrey

    Andrey
    Keymaster
    Post count: 959
    in reply to: EN Responsive #15367

    Hello Nishit have you fixed regestration process on EN com?

    Andrey
    Keymaster
    Post count: 959
    in reply to: EN Responsive #15365

    Hello Nishit, thanks for your reply and im glad to hear you are feeling better today,
    do not worry about payout if you are back to work now but if you asked this question that means you still do not know how we work.

    Will try to explain you here below:

    See the activuty time line
    **
    **
    **
    We are requesting migration approval from EN team, and we can only do that if the site works good and no issues so we can migrate and then adopt the site to the new template you have drafted,

    **
    **
    **

    there were some issues before (refer to #15356) and you said you have fixed them so we have requested migration again

    **
    **
    **

    Then you left for a week.

    **
    **
    **

    EN team checked and found almost everything you said “fixed” but not working .. regestration form, gap on the responsive template, you aslo did not replied about my question here #15322 bunch of issues and problems and one week no one could fix it for us as you are the assigned developer and as per our policy we can not get any other developer to the project unless we lost communication with you and then we can hire somone else.
    **
    **
    **

    So EN team are very unhappy as they got some customers who want to create an account whth EN but issue you said fixed not working.
    **
    **
    **

    So we wiated when you come back and hoped you fix it all ASAP but you did not do anything on monday and same on tuesday. We understand if person when person is sick or unwell we can wait for a few days but if the job not being complete we have to take a decission to replace unwell person and get someone who will finish the “unfinished”

    this is why i had to ask you if you still unwell we have to get somone else URGENTLY jump on the project and finish all these unfinished issues. If that would happened we will have to face unexpected charges to hire an other developer who could URGENTLY fix ald finish all the jobs and bugs.

    If that would happened then most likley we would stick to that developer for somtime and all the sheduled paymment that assigned to you for finishing the job would be re fininced to an othre developer who will finish “unfinished”.

    So you undrestand that if the job not done by developer 1 but finished by developer 2 we can not pay money to both of them just because we can not afford that time loss and budget.

    So in conclusion it is great that you are back so do not need to worry about anything. Just for you to know that we ONLY pay for finished work not half of finished or broken.

    because we are working with you for a sometime now we have been approved to pay your commpany per job progress when we see you done 30% of work we can request some payment for you and send you some funds so you getting paid if the job takes some time BUT USUALY we do not do it. JUST FOR YOUR COMPANY we trust you and appreciate your work and we want you to get some paymnets EVEN THOUGH the job not 100% done. BUT if the jb wont be finished situation changed we STOP ALL THE FUNDING as we only can pay for 100% completed job.

    Now please Nishit URGENTLY finish the regestration issue this is the HIGH PRIORITY task ppl can not register on the EN site. More ove please let me know when you fixed it im wating here for your reply i knoow it is a few minutes fix job.

    Then you can do other points that are still not done.

    P.S it does not matter which job we are working now we can not finish responsive job due to multiple issues on EN site and this HOLDS our migration. Once the new resposnive theme uploaded to a working direictory EN.COM and tested we can consider job is done and then complete the payment.

    Untill then if there are some other bugs found which are holding resonsive job completion we can not migrate and can not test to complete responsive job.

    I hope you understnad me here.

    Looking forward for your updates on regestration process here.
    Kind regards Andrey

    Andrey
    Keymaster
    Post count: 959
    in reply to: Messenger App #15363

    Hello Dave, i hope you are well, since we not hearing from you for a long time and still can not get a job results mentioned in this job description we are about to move this project to an other developer for review. As per deposit paid towards your progress we will discuss about possible refunding due to job’s incompletion and financial loss.

    Please get in touch with us asap about your plans and perspectives before we go any further.
    Kind regards Andrey

    Andrey
    Keymaster
    Post count: 959
    in reply to: EN Responsive #15362

    Oh so sorry to hear Nishit, i hope you are going better today,
    could you please let me know if you are able to work now and if not – we have to find someone to fix above errors urgently as EN team waiting for registration for already 2-3 weeks (we thought you have fixed it before) and it is now going close to a big issue.

    Please Nishit let me know if you are still unwell we will need to put someone to the job and continue it immediately.
    Please note – that in case of the developer replacement due to seek leave or other leave we have to refinance all the planned budgets and assigned it to a re-assigned developer so which will affect your total payout.

    So please confirm asap if you feeling well and can fix EN Registration process urgently as it has not been fixed before. We are waiting for a confirmation from you before calling a reserved developer.

    Kind regards Andrey

    Andrey
    Keymaster
    Post count: 959
    in reply to: EN Responsive #15360

    It seems taht there is no more issues with accessing all directories, and you have fixed registration ASAP.
    So tomorrow EN team can use registration form after long time waiting, and we not loose any more days for texting back and forth about accessability or somthing else as EN team need complete all jobs ASAP.

    Andrey
    Keymaster
    Post count: 959
    in reply to: EN Responsive #15359

    Hello Nishit, EN CV access has been restored!
    Please let me know when you fix regestration so i can tell EN team so they not wait.

    Andrey
    Keymaster
    Post count: 959
    in reply to: EN Responsive #15358

    Hello Nishit thanks for your reply, could you please fix registration on EN.COM as new clients can not sign up.
    Will check CV access and re activate as per your office page credentials.

    Andrey
    Keymaster
    Post count: 959
    in reply to: EN Responsive #15356

    Hello Nishit we have re activated your access so you can now fix all above #15339,#15345
    your reply for #15322,#15354

    the most importnat #15352

    thank you!

    Andrey
    Keymaster
    Post count: 959
    in reply to: Messenger App #15355

    Hello Dave, unfortunately we havn’t heard from you for a loong time and thus we had to disconected you account for security reasons. ;(

    Andrey
    Keymaster
    Post count: 959
    in reply to: EN Responsive #15354

    ABOUT REFUND REPAIRS
    En site admin finaly cheked your refund repairs. Good news is it is now working better and almost fixed everyting.
    BUT some minor points need to adjust.

    Please open IN28091 order on EN admin site and see there are three numbers in one order totaL order charges 699.98 $.
    EN site admin refunded (305) 454-HOME number. Number price was 299.99 – 55% coupon code = 135 $
    The refund sum is also 135 $ (screen shot aslo attached).

    Issue the total charges 699.98 – 50% = 315$ and if you can see on the screen shot customer paid 315 this is correct BUT it did not caclulated refund so total charges after discount shoould aslo incude refund but in thic case it has not caclulated refund but only 50% discound coupon code.

    So the total charges after refund needs to be adjusted so it caclulates correct:
    Coupon Code AND Refund.
    In order open IN28091 customer thinks that we charged him 315% and refund did not applied so we need to fix it.
    In the refund notes the refund numbers should be also rounded as everywhere with only 2 characters after comma see screen shot graph below:

    https://webmaklay.com/wp-content/uploads/2026/03/Refund.jpg

    Andrey
    Keymaster
    Post count: 959
    in reply to: EN Responsive #15352

    Hello Nishit, we have raised an issue in this ticket #15176 about En new mebers registration, then you replied back to check the registration form here #15183, and today we noted that the regestration form not working on EN site. Lucky we have got a customer who contacted us saying that EN registration form not working so we checked again and confirm that you havn’t fixed that.

    Sometime ago we asked you to remove PIN code fileds to remove and you removed them and we think you siply hide PIP code fields from regestration form but when ppl would like to register on EN site the site keeps asking to feel all the fields. When we feeled all the filds it still asking thatnot all fileds feelds so we suspcet thats becaus when we aked you to remove the PIN code input you hide it bit not removed its code and now everytime customer would like to create an account on EN site they can not do it.

    Please fix it asap there are loads of customers can not register on EN site now:(

    See video here https://webmaklay.com/wp-content/uploads/2026/03/RegEN.mp4

    Andrey
    Keymaster
    Post count: 959
    in reply to: Messenger App #15347

    Hello Dave as per ealries recomendation we have installed a “FCM Push Notification from WP
    plugin on the friends website would you please advice if you still need it for the app settings and developemnt? If you do not need it and this plugin not in use for the app you working ion we will unistall it from the friends website.

    aslo could you please advice if you still need friends website access and if you using it?
    kind regards Andrey

Viewing 15 posts - 31 through 45 (of 934 total)