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Viewing 15 posts - 31 through 45 (of 1,150 total)
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  • Andrey
    Keymaster
    Post count: 1179
    in reply to: Messenger App #15973

    Hello Dave, hope you are well, just to inform you that we have got some more people installed our latest app and we have got some feedback from them:

    One of the user downloaded latest App version and trueis to send me a message and attached a photo. I have also noted this notification from him but when i clicked on notification after sometime of laoding the chat has opened with no message from this user.

    Later the user sent me an MP3 recording explaning that when he downloaded the abb he wanted to share a message and photo with me but both have not been sent for some reason and so he desided to record an MPr file and sent to me trough the web messanger.

    I was very surpriced as i have been trying to send messages from other users and working well. I asked hit to try again and if possible to send us a video or screen shot but not shure if that will happend as they are not very advaance on this and if they can record any footage for us.

    Any way just a short updated before we closed for weekend.
    😉

    Andrey
    Keymaster
    Post count: 1179
    in reply to: Custom Works #15972

    Hello Nishit thank you for the update,
    please take your time not rushing with CLECL repais i told EN team will fix it. So the most importantly we fix it 100% if it takes time thats find but rather do it and not recieve any complains from them so their site workwell and reliable.

    for testing nanotelecom developement i tried to open directories but could not check anything, i can see that nanotelecom.pro site not ready yet but i tried to login to it and could not go trough captha as no captha can be visable. Also tried to visit portal.nanotelecom.com new customers portal and could not open;(

    Please see this video here https://webmaklay.com/wp-content/uploads/2026/07/nanotelecomtest.mp4,
    thats fine Nishit i suspect you are probably got distructed from your voip nanotelecom developemnt with this EN continiues errors. This is why i think we need to 100% or even 110% EN CLEC issue and forcus on nanotelecom project,

    all good for now will have a look at that when you complete somthing.
    Kind regadrs Andrey 😉

    Andrey
    Keymaster
    Post count: 1179
    in reply to: Custom Works #15968

    Hi Nishit yes i agree please plan your day as you need we will keep access open for you but please make the EN site fixed so they stopped complaining and we can focus on nanotel work properly!

    Andrey
    Keymaster
    Post count: 1179
    in reply to: Custom Works #15966

    some numbers i could purcahse like (251) 910-7474 and (256) 712-7474
    pn256712747 but when i tried to purcase more i could see the above numbers still in the cart and i can purcase them again!!!!

    please Nishit take a good look at that this is why customers complain continieusly

    Andrey
    Keymaster
    Post count: 1179
    in reply to: Custom Works #15965

    when we need to remove numbers and buy just 2 or three the numbers not removing and on purcase selecting ALL the numbers that we try to delete and remove: – https://webmaklay.com/wp-content/uploads/2026/07/PURCHS-ERR.mp4

    Andrey
    Keymaster
    Post count: 1179
    in reply to: Custom Works #15963

    aslo see what happends when i delete numbers they are not removing: -https://webmaklay.com/wp-content/uploads/2026/07/ERROR-DELET.mp4

    Andrey
    Keymaster
    Post count: 1179
    in reply to: Custom Works #15961

    this what happened when i tried to purcased https://webmaklay.com/wp-content/uploads/2026/07/tokn.jpg

    Andrey
    Keymaster
    Post count: 1179
    in reply to: Custom Works #15958

    i have cleared my cache and now i can browse the pages i do not know what has happened is it somhow blocking from htach file or any thing else? have you checked CLEC inventory?

    Andrey
    Keymaster
    Post count: 1179
    in reply to: Custom Works #15956

    Hi Nishit yes when we finished the job on EN and you moved to Voip works we closed all access for your to EN site for sequrity reasons this is our normal practise we have been doing it all the time so: we did closed access.

    Could you please let us know what has happened to EN site now if no one accessing it and it gets broken?

    Andrey
    Keymaster
    Post count: 1179
    in reply to: Custom Works #15953

    Hi Nishit i can not login to admin to give you admin access, you probably need to do it from DB

    Andrey
    Keymaster
    Post count: 1179
    in reply to: Custom Works #15950

    Hello Nishit we have reactivated EN access again as EN team complaining that CLECL Inventory numberers could not be purcased by tehir customers. Aslo customers can not access support page (Contact Us).

    i tried to login to the EN admin and logged in from my acccount, when i tried to open Contact Us page it displaid error Not Found.
    Then i though maybe the contact us page only accessable for Wholesales by mistake and returned back to admin and tried to change my account from Reseller to Wholesale and in admin side i also could see error that it cna not be changed for some reason, then i tried to log in from Whole sale webmklay account and when the front end site opened i could see my name in profile identifier which means i did not login from other account.

    So i tried to get back again to admin site and it is no longere opening, then i tried to visit all the site pages and all pages display same error Not Found, so i could not even checked whats going on as the site not fuunctioning and all the same errors accross all the site even whne i tried to logout it still not working.

    Please see this video attached https://webmaklay.com/wp-content/uploads/2026/07/ENERROS.mp4

    I think you will need to login trough FTP as i was not evan able to open your admin account but we have reactivated your both cPanel and FTP could you please let us know whats going on this time ;(?

    Andrey
    Keymaster
    Post count: 1179
    in reply to: Custom Works #15947

    Hello Nishit thank you for the updated plan, some of of the points already present on old voip portal but very old and not properly functioning as you have already noted earlier.
    clasue 3.- yes we will need to add more aprove reject functionalities for both user and admin porting tables..
    4. yes email should not be the only methid to respond and etc.

    it soulds that you got that all, will be always here if you got any questions, please let us aslo know when you done anything or in doubt so we can guide you along the way.

    Kind regards Andrey 😉

    Andrey
    Keymaster
    Post count: 1179
    in reply to: Custom Works #15945

    thanks Nishit, 🙂 thats all good if stuck anywhere please let me know if i do not know i will ask nanotel team,

    for your plan clause 3, in porting in/out page for admin and customer is it possible to add a columnt with portout/in approve and reject options so site aadmin or customer can anytime refer to and perform reqired action espetialy when they have multiple numbers pending.

    Somte kind simmilar we did on EN project. I remember nanotelecom admin was looking at portin\out table and asking how to approve and reject port out/in operation ..

    Yeah do not ruch Nishit do one part at a time, because the budget is high we aslo be paying you as you go and when we go trhough half way or more we may add other tesk to it depending on how it goesd to not overloading you with so many things…;)

    Andrey
    Keymaster
    Post count: 1179
    in reply to: Messenger App #15943

    Hello Dave how are you, delay with my response is bacuse i would like to check the app in real life chat but these days many peaople bussy and not often texting to us, i hope it is not because of multiple breakage on our app developemet before:)

    meanwhile we are wating for real lfe chan flow could i please ask you to come close to the clsoing this job stage and prepare a source code files which you donlaoded from the Friends App task description page.

    The initial source code was well packed and has got all well documented app installation guide so now after upgarding it could you please go trough it and check if anything chnaged to add it in to the new App instllation documentation guide so anyone who opens it could find it very easy and usre friendly instctions on generating the app with your upgarded amandments init.

    Also could you please send me a IOS app file for IOS system users tests so if the IOS app also works well we could close this job untill futher upgardes.

    thank you 😉

    Andrey
    Keymaster
    Post count: 1179
    in reply to: Custom Works #15941

    for #15939,
    yes we would need to make an portout automation scenarious, if customer sedns a portout requests there should be emails sent to both customer and admin saying approve or reject portout requests. The nanotelecom admin wants all this oparations become fully automated so they no chasing any portout requets and approvals so customer manages it indepemndently.

    We will need to make such an infrostructure as in our future job we will be building an API library for the customers so they can have their own API token to display such a managment interface diretly on their web sources – and our customers – clints can manage these numbers from customers websourse trough the API connected to nanotelecom enviroment but this will be the next job meanwhile let us create an automated infrostructure for nanotelecom portal users and this is about “Porting Sent Automation” task.

Viewing 15 posts - 31 through 45 (of 1,150 total)