[Andrey]

in reply to: Stripe Integration #16340

Hello Nishit thank you for #16338 , could you please advice if you set a copy notifications going to the following email address nanotelecominc at gmail.com?

If it is not an email issue will report this incedent to the site admin and get back to you soon.

For #16339 i have got your point will request EN site admin to switch from Live to Sandbox again and will confirm to you once done!

[Andrey]

in reply to: Messenger App #16337

Hello Dave i have just checked with some other people working from India and they say that some areas in india very bad internet connection. If you reqire to use your phone data to repair the app and test properly please let me know we will add some payment for your one month paid internet plan so you can finish the app work with no stress.

Please see some more tests we done today: I have sent some voice messages to various peaople and the messages show sent but when i checked the app chats again the messages not sent. Remember we added work that if slow internat connection and member sends video, voice messages and if internet discunnected it should keep the file in a buffer and then sent it again up on next WiFi connection. SO this is not working as messages not being sent again.

What im saying is that you may done it Dave and it may work but from the videos i recive from you it does not work on my mobile as i mentioned earliere i have got a newes version of the mobile just to be sure that app works well. So now it seems other way around it works on your mobile but does not on latest androids.

Please see my phone characteristics here: https://webmaklay.com/wp-content/uploads/2026/08/phone-ID.jpg
And here is the file to check that i have mentioned above: https://webmaklay.com/wp-content/uploads/2026/08/apptest2.mp4

[Andrey]

in reply to: Stripe Integration #16334

Hello Nishit why we have so many surprices ;)))
There is no one changed anything on Iteliquent, unless some updates applied we missed and did not appply to our codes library. I have re activated your Inteliquent access please find it at your office page i have just tried to login so it works. Please login and take reqired parameters (as they might change) aand you can also see API documentations there.

If the issue is not from our end please let me know details then as will need to add some funds for your labour!

[Andrey]

in reply to: Messenger App #16331

Hello Dave, thanks for your videos, yes i can see on your device it works okay, okay because deleting message still lagging and it was not that long before, you may say that it is a server connection but im here not far away from the srevre and everthing works fast and if you can see on the videos from me messages sent fast too BUT delete option and Emoicons imposible to use;)

Before you were saying that my android old but now we got the latest android 16 for testing and it is not working;
So i think i understand what’s going on as per your video you use older version of android it works better than on neweest 16 android.

Could you please fix it? So we people can see emoicons on latest version of android? Currently it is not working see this video: https://webmaklay.com/wp-content/uploads/2026/08/Emoicons.mp4

And messages can not be deteted see this video: https://webmaklay.com/wp-content/uploads/2026/08/Deleting.mp4

[Andrey]

in reply to: Stripe Integration #16327

Hi Nishit when you saying you “want to move the stripe in local environment” do you want us to move stripe back to sandbox for you to test more? Or you want to EN site admin to run some life tests again? if so please let me know

[Andrey]

in reply to: Stripe Integration #16326

Hello Nishit there are several points mentioned in #16324 which of them you can not reproduce? Is it this https://webmaklay.com/wp-content/uploads/2026/07/dnld.jpg? Can you please be more specific. if you can not reproduce contac us image sqewing? I will show you one day one video of other developer what he does so static image converts to a perfect shape no mater on which device it displaid.

If there is an issue on CLEC coupon code, we do not know how customer puchased the number and he has got a coupon code displaid.I belive you should assign some coupon codes to your self and then try to purcase CLEC number thats probably when the coupon code has been recording in CLEC. People with coupon code assined see coupon codes on CLEC.

I still think you can make it easere just to write a simple condition in a code for example: if purhase numbers coupon code true / if CLEC coupon code false that’s it.

Please let me know if i missed anything again 😉

[Andrey]

in reply to: Messenger App #16325

Hi Dave thank you for your message, yes we had some issues on the server but now i can see serveteam reports all working smooth, as a result i could see some people with verty slow internet connection sedning is web messanger voice messages from overseas with no complains.

I will ask them again but so far it works well as most of the peaople connecting fine.
If your internet connection slows ometime you can still check the main issues such as app crush or text hovering keyboard and imocons tab as we shown you on the video. These functionalityes used to work even on old app and even with no internet connection.

So there are some things that used to work fine even with no interenet connection and app not being crushed. If you remember we sheared some vdieos when we send some videos and voice messages and texted text and added messages with internet connection off and then when we turned the internet connection back it sent messages and videos.

You did it well and we were started beliving that we are going to finish the app soon but now broken again.
I know that some people working now on the server but as they can say that server performance is only use 12% of its available resources.

[Andrey]

in reply to: Stripe Integration #16323

Hi Nishit for your #16316 – i can not find this post #16090 and what is it about could you please send a link for it?

[Andrey]

in reply to: Stripe Integration #16322

Hi Nishit for #16320 i think EN team already on life why do you think they are not?

[Andrey]

in reply to: Stripe Integration #16314

Hi Nishit as per nanotel email we have just checked that your cPannel access remain unchanged and we could login to it and checked email server all working finr, however you still did not change recipient email which still sends notification messages to voip.us domain but as we mentioned to you earliere that voip.us domain no longe exists this is why our customer not being recieved notification emails from nanotel.in autopurcase lists.

Please kindly change this email to nanotelecominc at gmail.com as adviced in #16300

You can find nanotel.in access still the same in your office page as it was there till now 😉

[Andrey]

in reply to: Stripe Integration #16312

Hello Nishit, thank you for your reply yes i also like this idea if diclined order from stripe it will show declined on EN too, so EN team could see whos order failed and probably assist that customer in other way.

as per your request i urged customer to send us all the bugs they finding as you said that after sometime they are getting back to us and we all know so i agree with you and adviced customer to check if all works as they want and aslo told them that you are still working on some points and they understood it.

So this time they asked customer to pay number trough CLEC inventory and unfortunately CLEC still applies coupon codes and if you remember we asked you to disable coupon codes for CLEC invenotry only but it still shows coupon codes.

As we asked you to remove shipping charges but we now can see downladable product message from very old shopping card core how came this stuff still coming trough making people confised. Neither shipping charges nor downlaodable files or download links should be appearing accross entire EN project as we do not have any shipping and file downlaods.

Also please Nishit disable coupon codes for CLEC invetory orders only.
Please see these screeh shots below:
https://webmaklay.com/wp-content/uploads/2026/08/coupon-code-and-downlaod.jpg
https://webmaklay.com/wp-content/uploads/2026/08/download-and-coupon.jpg
https://webmaklay.com/wp-content/uploads/2026/08/downlaod-wne-wrong.jpg

[Andrey]

in reply to: Stripe Integration #16307

Hi Nishit the EN team has gone trough some real live strip check and here is the details of it below:

ORDER DETAILS
please see this order genarated from stipe under status you can see captured under customer you can see stripe trasaction ID.

RESULTS
When EN account admin sees this order they usualy confirm the order and the product going activated for the customer.
However we know that this is still new functionality and EN admin desided to login to stripe and found and under its order they could see that the transcation from this card has been failed see this screen.

If the payment failed from Stripe why on EN order it shows Pending? If you see this screen shot we have got a status Declined but it has not been indicated.

In this case customer can even login and activate Pending number from his EN console which is not supposed to be happening.

SUMMARY If Strope Declines any payment for any reasons (card issue, expiery day, wrong card and ect ANY DECLINE reasons there must not generated any orders on EN or CAN be generated with Declined status.

OTHER SIDE
We have checked the above case carefully and found that customer actually paid twice with the same card. Which means first time customer’s card has been failed and second time this card (obviolsy) endtered correctly and payment went trough successfull! Please see this screen

HAPPY END?
From the situation above it looks like happy end and all works okay, however we can get some leason from this scenariou above and here are some questions and thoughs below:

As we checked stripe does not send any notifications to its customer about any orders weater the order is success or failed;(, it seems they do send some of the information about this via code or webhook we still not sure.

QUESTIONS
Thus here are some quesions:
As from example above – lets say that customer paid and payment failed and not attempt the second try to submit an other payment how will EN ordering system will behave?

1. Will it generate an order with Pending Status or will it show Decline status instead?
2 If stripe declines payment will EN system generate order or not?
3. If order generated then what status it will be?
4. If order not generated then it is good but how EN admin find that somone attempted to buy a number using stripe but stripe order failed how EN admin finds out that it has failed (for example to contact this customer or help them with other options and so on?

So how do you think how we can help EN site admin to check if orders from stripe failed and how EN admin can be notified or any Declined order generated so EN team will see these failed stripe orders… could you please let us know if we can do it?

[Andrey]

in reply to: Stripe Integration #16302

Hello Nishit, thank you for your #16301 im surprised the email pass has been changed, i will check with the team later as it is friday here and i can not find some of them. What i did was i have restored same pass which is recorded in your office page so please check now if we can start recieving notifications!

While you checking i will sedn you EN team testing feedback in next post!

[Andrey]

in reply to: Stripe Integration #16300

Hi Nishit for nanotelecominc at gmail.com you do not need password this email we want you to set notifications to go and voip domain email can be removed as tehre is no lonere voip mail server, please advice if i missing anything as we can not see any emails from nanotel.in that we used to recieve (like this) unless….

i hope your nanotelin autosearch and number purcahse system got broken too ;( hopefully not
could you please advice

[Andrey]

in reply to: Stripe Integration #16298

Hi Nishit thank you for updates all good you are right when checking it carefully, i will ask EN team to process stripe tests and refunds so they may get back to us with more feedback.

Nishit please change the email address on nanotel.in so customer can see numbers that being autopurcased by your script as they can not see the numbers list, please let me know when you changed i will tell them to check too.

[Author]

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