[Andrey]

in reply to: Custom Works #15987

Hello Nishit thank you for your updates, im glad you found the issue i have also quicly check previou error (when numbers not been remved from the card and it seems that it is now works)

What i will do i report it to EN team and let them know about this good news.
😉

[Andrey]

in reply to: Messenger App #15985

Hello Dave here is an other video we could record an app cruch:
a user sent me some videos to view and when i was trying to view them the app crushes please see this video attached.
[video src="https://webmaklay.com/wp-content/uploads/2026/07/crush.mp4" /]

Once we finished this i think we can offer you an other work on the app bey let us finish this and do one thing at a time.

Overall it is getting hard to find any issueson the app, thank you for making it possible to move forward with this.
😉

[Andrey]

in reply to: Messenger App #15983

Hello Dave i have been recieving errors report from other user
GALAXY M54 when the type their message on the chat the mobile keyboard overlaping text field again so we thought it has been fixed but it is not can you please check this video here and fix https://webmaklay.com/wp-content/uploads/2026/07/video-1.mp4

Please send us an IOS app for testing.\
thank you

[Andrey]

in reply to: Messenger App #15981

Hi Dave in addition to #15973,
i asked that user to try again as mentioned in #15973 and he tried to send me just a single text message and i have recived it, but i have send to the very same user
2 voice messages
1 voice message from app leng 5 min 28 sec
2 voice message from app lengh 1 min 26 sec
One image attached and link from Youtube

and user replied that 1st message from app leng 5 min 28 sec has come but no sound as the voice has not been recorded or not sent:(

Obviously the message sent (as user can see it on his mobile) but he can not play it as hes said it has got no sound…

Could you please check what it can be is it a buffering issue or audio message lengt limit that we can change in settings or somthing else?

Thank you

[Andrey]

in reply to: Custom Works #15980

Hello Nishit we have got more feedback from EN team and this is what they say:

As we can see there have been only 4 test orders created trough CLEC inventory on EN. However inteliquent reports that there much more orders have been recieved to our inteliquent account.

Single order varies from 4 to 10 numbers and there are many orders like such.

there were 44 numbers have been purcased for just 1 hour but we can not see all these orders on EN. So this seems to be the major problem as many customers complain that they submit their CLEC orders but their orders not going trough to EN.

I though to put their message for you here so you can investigate…

[Andrey]

in reply to: Custom Works #15977

Hello Nishit, thanks you for your message, it is all good will check the nanotelecom.pro/login, but we would need to get rid of any subderetory as nanotelecom team wont be able to do A record on subdirectories so please move /login content to portal.nanotelecom.pro if it is a customers portal and site admin should be on nanotelecom.pro so not subdirectories as only doman and sub domains can be A Recorded with nanotelecom.com will check it back on next week,

thank you for checking CLEC as we need to do this firts so it works for EN team..
Kind regards Andrey 😉

[Andrey]

in reply to: Messenger App #15973

Hello Dave, hope you are well, just to inform you that we have got some more people installed our latest app and we have got some feedback from them:

One of the user downloaded latest App version and trueis to send me a message and attached a photo. I have also noted this notification from him but when i clicked on notification after sometime of laoding the chat has opened with no message from this user.

Later the user sent me an MP3 recording explaning that when he downloaded the abb he wanted to share a message and photo with me but both have not been sent for some reason and so he desided to record an MPr file and sent to me trough the web messanger.

I was very surpriced as i have been trying to send messages from other users and working well. I asked hit to try again and if possible to send us a video or screen shot but not shure if that will happend as they are not very advaance on this and if they can record any footage for us.

Any way just a short updated before we closed for weekend.
😉

[Andrey]

in reply to: Custom Works #15972

Hello Nishit thank you for the update,
please take your time not rushing with CLECL repais i told EN team will fix it. So the most importantly we fix it 100% if it takes time thats find but rather do it and not recieve any complains from them so their site workwell and reliable.

for testing nanotelecom developement i tried to open directories but could not check anything, i can see that nanotelecom.pro site not ready yet but i tried to login to it and could not go trough captha as no captha can be visable. Also tried to visit portal.nanotelecom.com new customers portal and could not open;(

Please see this video here https://webmaklay.com/wp-content/uploads/2026/07/nanotelecomtest.mp4,
thats fine Nishit i suspect you are probably got distructed from your voip nanotelecom developemnt with this EN continiues errors. This is why i think we need to 100% or even 110% EN CLEC issue and forcus on nanotelecom project,

all good for now will have a look at that when you complete somthing.
Kind regadrs Andrey 😉

[Andrey]

in reply to: Custom Works #15968

Hi Nishit yes i agree please plan your day as you need we will keep access open for you but please make the EN site fixed so they stopped complaining and we can focus on nanotel work properly!

[Andrey]

in reply to: Custom Works #15966

some numbers i could purcahse like (251) 910-7474 and (256) 712-7474
pn256712747 but when i tried to purcase more i could see the above numbers still in the cart and i can purcase them again!!!!

please Nishit take a good look at that this is why customers complain continieusly

[Andrey]

in reply to: Custom Works #15965

when we need to remove numbers and buy just 2 or three the numbers not removing and on purcase selecting ALL the numbers that we try to delete and remove: – https://webmaklay.com/wp-content/uploads/2026/07/PURCHS-ERR.mp4

[Andrey]

in reply to: Custom Works #15963

aslo see what happends when i delete numbers they are not removing: -https://webmaklay.com/wp-content/uploads/2026/07/ERROR-DELET.mp4

[Andrey]

in reply to: Custom Works #15961

this what happened when i tried to purcased https://webmaklay.com/wp-content/uploads/2026/07/tokn.jpg

[Andrey]

in reply to: Custom Works #15958

i have cleared my cache and now i can browse the pages i do not know what has happened is it somhow blocking from htach file or any thing else? have you checked CLEC inventory?

[Andrey]

in reply to: Custom Works #15956

Hi Nishit yes when we finished the job on EN and you moved to Voip works we closed all access for your to EN site for sequrity reasons this is our normal practise we have been doing it all the time so: we did closed access.

Could you please let us know what has happened to EN site now if no one accessing it and it gets broken?

[Author]

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