[Andrey]

in reply to: Stripe Integration #16312

Hello Nishit, thank you for your reply yes i also like this idea if diclined order from stripe it will show declined on EN too, so EN team could see whos order failed and probably assist that customer in other way.

as per your request i urged customer to send us all the bugs they finding as you said that after sometime they are getting back to us and we all know so i agree with you and adviced customer to check if all works as they want and aslo told them that you are still working on some points and they understood it.

So this time they asked customer to pay number trough CLEC inventory and unfortunately CLEC still applies coupon codes and if you remember we asked you to disable coupon codes for CLEC invenotry only but it still shows coupon codes.

As we asked you to remove shipping charges but we now can see downladable product message from very old shopping card core how came this stuff still coming trough making people confised. Neither shipping charges nor downlaodable files or download links should be appearing accross entire EN project as we do not have any shipping and file downlaods.

Also please Nishit disable coupon codes for CLEC invetory orders only.
Please see these screeh shots below:
https://webmaklay.com/wp-content/uploads/2026/08/coupon-code-and-downlaod.jpg
https://webmaklay.com/wp-content/uploads/2026/08/download-and-coupon.jpg
https://webmaklay.com/wp-content/uploads/2026/08/downlaod-wne-wrong.jpg

[Andrey]

in reply to: Stripe Integration #16307

Hi Nishit the EN team has gone trough some real live strip check and here is the details of it below:

ORDER DETAILS
please see this order genarated from stipe under status you can see captured under customer you can see stripe trasaction ID.

RESULTS
When EN account admin sees this order they usualy confirm the order and the product going activated for the customer.
However we know that this is still new functionality and EN admin desided to login to stripe and found and under its order they could see that the transcation from this card has been failed see this screen.

If the payment failed from Stripe why on EN order it shows Pending? If you see this screen shot we have got a status Declined but it has not been indicated.

In this case customer can even login and activate Pending number from his EN console which is not supposed to be happening.

SUMMARY If Strope Declines any payment for any reasons (card issue, expiery day, wrong card and ect ANY DECLINE reasons there must not generated any orders on EN or CAN be generated with Declined status.

OTHER SIDE
We have checked the above case carefully and found that customer actually paid twice with the same card. Which means first time customer’s card has been failed and second time this card (obviolsy) endtered correctly and payment went trough successfull! Please see this screen

HAPPY END?
From the situation above it looks like happy end and all works okay, however we can get some leason from this scenariou above and here are some questions and thoughs below:

As we checked stripe does not send any notifications to its customer about any orders weater the order is success or failed;(, it seems they do send some of the information about this via code or webhook we still not sure.

QUESTIONS
Thus here are some quesions:
As from example above – lets say that customer paid and payment failed and not attempt the second try to submit an other payment how will EN ordering system will behave?

1. Will it generate an order with Pending Status or will it show Decline status instead?
2 If stripe declines payment will EN system generate order or not?
3. If order generated then what status it will be?
4. If order not generated then it is good but how EN admin find that somone attempted to buy a number using stripe but stripe order failed how EN admin finds out that it has failed (for example to contact this customer or help them with other options and so on?

So how do you think how we can help EN site admin to check if orders from stripe failed and how EN admin can be notified or any Declined order generated so EN team will see these failed stripe orders… could you please let us know if we can do it?

[Andrey]

in reply to: Stripe Integration #16302

Hello Nishit, thank you for your #16301 im surprised the email pass has been changed, i will check with the team later as it is friday here and i can not find some of them. What i did was i have restored same pass which is recorded in your office page so please check now if we can start recieving notifications!

While you checking i will sedn you EN team testing feedback in next post!

[Andrey]

in reply to: Stripe Integration #16300

Hi Nishit for nanotelecominc at gmail.com you do not need password this email we want you to set notifications to go and voip domain email can be removed as tehre is no lonere voip mail server, please advice if i missing anything as we can not see any emails from nanotel.in that we used to recieve (like this) unless….

i hope your nanotelin autosearch and number purcahse system got broken too ;( hopefully not
could you please advice

[Andrey]

in reply to: Stripe Integration #16298

Hi Nishit thank you for updates all good you are right when checking it carefully, i will ask EN team to process stripe tests and refunds so they may get back to us with more feedback.

Nishit please change the email address on nanotel.in so customer can see numbers that being autopurcased by your script as they can not see the numbers list, please let me know when you changed i will tell them to check too.

[Andrey]

in reply to: Messenger App #16297

Hi Dave, yes on your video looks very strange, usualy it goes i have asked system team they said they were doing backup on this account so you may need to try again, i aslo checked friend account and found that all your messages come trough https://webmaklay.com/wp-content/uploads/2026/08/message.jpg,

when we use old app everry thing work good no crusing and no any text field hovering, yes it some time takes time for some users to downlaod or send content depending on the geograpgic location and internet connections but it clearly shows that the app itself working well just some connectivity issues.

We all know about that connectivity may vary but old app no crushes and not generating such failures as yours one video sent before

[Andrey]

in reply to: Messenger App #16290

Hi Nishit yes we have changed your pass as previoulsy announced, luckkely we did not changed Dave’s pass yes so you can conact the issue. Please find pass reset link sent to you so you can set up a pass for one you need. Please make a good pass for your login as we found some violent behaviour on our server so team worked hard to fix it so we now need to change all the passes.

By the wamy message for Dave – no server respond should be much better so you can chek the app.
😉

[Andrey]

in reply to: Stripe Integration #16288

Hello Nishit, thank you for your message, yes the system team checking these points,you can just clear all the test codding files old backups, archives from EN directory and system team will check it again so not too much stress on this.

Please let us know if you complete all the points from EN stripe payment job tasks and if you still working on somthing please let us know what it is and what we can now test? Yes you are right becuase we do not have a tester on what you have dome so we assume you have tested what you done and then EN team look at that from their end. Unfortunately as you have noted they not alwasy getting back to us with bugs if found so we still need to respond to it and repair it at their request. They giving us work and we need to do it.

At this stage i can not hear any complains from them about stripe setup so we just wondering if we can test other points from this job tasks such as CLEC, refund, wraping tab and ect.

If everything dome on EN we can continiew our nanotelecom job as we aslo need to finish it soon.
Since we removed Voip Instance from AWS and team loaded everything to the permanet AWS location it will probably ease the process of puting nanotelecom.pro files to nanotelecom.us directories.

There is one little problem occured this week: Before nanotel.in autopurcase notifications used to come to the following email https://webmaklay.com/wp-content/uploads/2026/08/voipemail.jpg but now could you please help us to change that email address to nanotelecominc at gmail.com. As customers not reciving numbers notifications at the moment.

Kind regadrs Andrey

[Andrey]

in reply to: Stripe Integration #16284

Thank you Nishit please let me know once done we conduct investigation again, please aslo let me know which task we can test?

[Andrey]

in reply to: Stripe Integration #16282

Hi Nishit can you please delete all these files as the sytem team not allowed to delete files of the project under developer

[Andrey]

in reply to: Stripe Integration #16280

Hi Nishit please check these files:
1.files
2.files
3.files
4.files
5.files

[Andrey]

in reply to: Stripe Integration #16274

Hi Nishit please find updated ENcom pass in your office page!

[Andrey]

in reply to: Stripe Integration #16272

Hi Nishit please find updated pass for ENCpanel in your office page

[Andrey]

in reply to: Stripe Integration #16270

Hi Nishit 422 files repored as infected our system team just stopped a severe server load as DOS attack, here are just some of the files below that being rejected. AS before there were no any files been generated in the folder as per user\s activity except DB:

Please see these samples below:
——————————
/home/excellentnumbers/.local/share/containers/storage/overlay/7a6843bf34638f5be936aa686bd2f213b77665965154c959bccbaa46f8eb5d88/diff/usr/lib/x86_64-linux-gnu/engines-3/afalg.so

reason: SMW-HEUR-ELF
—————————————————–
/home/excellentnumbers/.local/share/containers/storage/overlay/aca83606673032726b42f8e1396ceb979c32bfb26b602732baf699053e46b33e/diff/usr/bin/mount

reason: SMW-HEUR-ELF
—————————————-
and an other 420 files status infected!

[Andrey]

in reply to: Stripe Integration #16268

Hello Nishit just to let you know that according to system team your working space EN project has got 422 infected files in your directory, could you please comment on this?
https://webmaklay.com/wp-content/uploads/2026/08/thred.jpg

[Author]

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