[Andrey]

in reply to: EN Repairs 25 #14139

In addition to above repairs please aslo could you fix this: Reserved numbers when found on advanced search the button below not display correctly and ppl strugle to procceed. Please see this screen shot: https://webmaklay.com/wp-content/uploads/2025/07/RESERVED.jpg

[Andrey]

in reply to: EN Repairs 25 #14135

Hello Nishit thank you for your updates appreciate it!

While you on Lost Order task just sending you some site admin comments if you can add them when you able to:
When customers have got reserved numbers and decide to pay for their numbers they click on reserved numbers PayNow button and this is all good. However when they on the cart page we still can see reserved number and Pay Now button again. So here could you please hide Pay Now button when customer pays for reserved number as it is a second Pay Now link in reserved numbers purcashing process.

Please note: We need you to hide Pay Now button ONLY on the reserved numbers cart page and no where else. Please see screen shot attached. Also for the bottoms – site admin love your design just if you can edit a text for the buttons as on the same screen shot below:

https://webmaklay.com/wp-content/uploads/2025/07/Cart.jpg
this is only adjustment requested and some other requests will add in the same job as additional tasks.

Kind regards Andrey 😉

[Andrey]

in reply to: EN Repairs 25 #14132

oh sorry got your Lost Order task, the changes for this task is taking effect on the cart functionality. I reverted the code for now.

[Andrey]

in reply to: EN Repairs 25 #14131

Thank you Nishit would you please let me know what was the Number Cart Error issue caused by?

[Andrey]

in reply to: EN Repairs 25 #14128

hi Nishit we have found 0002 number used for an othre order, but we still waiting for you to fix the error https://webmaklay.com/wp-content/uploads/2025/07/error.mp4

plese when you come fix it asap we whole day reciving complains from the EN site users

[Andrey]

in reply to: EN Repairs 25 #14126

Hello Nishit thank you for your video report i can see that numbers activated successfully. I will examine this video again with EN site admins and get back to you if any questions or feed back from them.

At this stage i have got one question: Would you please advice if you have activated 305.555.0002 number from #14115 as i haven’t seen it, is the 305.555.0002?

The reason im asking is that EN site admin sent us a error that now they can not manually add numbers to the cart (the process on your video https://excellentnumbers.com/temp_vid/Screencast_from_2025-07-08_15-28-11.webm starts at 0.36 and finishes at 1.03 min) when customize pop up open and we add Name/ Number, SCU and fees price we click on “Add item” button the process got freezes and we can not complete adding a number can you please check it asap as EN production stopped due to this issue and their customers waiting.

Same for customers – they can not add numbers to their cart from their front end interface.

I also can not see in your message that you have uploaded any changes / files or any repairs from you side that may cause this error to appear.

From an other hand i can not see when you used 305.555.0002 number (probably i missed something) and im guessing that you might have used 305.555.0002 number for your trail and found a error and done some code adjustments that cause the Adding Number to the cart issue to be happened?

Any way could you please urgently fix this as site administration ppl very confused why it has happened and they think we broken something again.

When you fix it could you please let us know the reason why this error happened?

[Andrey]

in reply to: EN Repairs 25 #14124

Hi Nishit could you please change this button as well https://webmaklay.com/wp-content/uploads/2025/07/shopcrt.jpg

[Andrey]

in reply to: EN Repairs 25 #14122

thank you Nishit!

[Andrey]

in reply to: EN Repairs 25 #14120

Hello Nishit i have got a feed back from EN team, for your #14118 test could you please do the following:

Please do same steps as in #14110 but in one order please buy several numbers also add those in #14115 plus add couple more from EN inventory (cheap ones). Then see if you can reproduce any errors?

Kind regards Andrey

[Andrey]

in reply to: EN Repairs 25 #14119

Hello Nishit thank you very much for your #14118 will pass it over to the site admins and get back to you if we missed anything this time. Please let me know if any task left from this job that needs to be completed.

Kind regards Andrey 😉

[Andrey]

in reply to: EN Repairs 25 #14117

Hello Nishit, thank you for #14111,
hopping you can find resolution for #14110 as well!

Kind regards Andrey 😉

[Andrey]

in reply to: EN Repairs 25 #14115

Hello Nishit please try these numbers below;
305.555.0001
305.555.0002
305.555.0003
for the #14110 issue, site admin say that they have already created these numbers in Telinta so you can skip this step metioned in #14110.

Kind regards Andrey 😉

[Andrey]

in reply to: EN Repairs 25 #14114

Hello Nishit yes thats what i have got from site admin if you can please change what ever mentioned in #14111nand will let you know if any othre instructions come.

For #14113 have you tried to put any numbers to repeat those steps from #14110?
If not can you please try any number and i will ask site admin if any specific numbers we can use instead

[Andrey]

in reply to: EN Repairs 25 #14111

for #14098 icons,

“Account top up” please put an icon as $.
for both “Return Request” and “Reserved Numbers” please find a different icons related to the tabs titles

Kind regards Andrey 😉

[Andrey]

in reply to: EN Repairs 25 #14110

Hello Nishit

Thank you for your updates we have reviewed your process for #14100 and found it slightly different from what the EN site admin have been going trough so the errors still persist, Would you please refer to the following reproduction process to detect the issue and fix it:

We go to site admin – orders – add new order – search a name of the customer who’s this order going for (you can add your account webmaklay) – next step is very important that we do not need to search for number BUT ADDING NUMBER MANUALLY which does not exist in EN DB then go as usual – next step and next step till purchasing number.

Before activating we go to Telinta creating this same number on Telinta manually then we come back to EN

Product – activate pending numbers and try to activate ( here you will find that activation for such numbers absolutely not working) so what we do is we go the EN ” Assigned Phone Numbers” page. Searching for our number (you can filter by pending activation) then click activate this number and ( here you will see the second error the page got freezing loading GIF keeps going for sometime then you should see a syntax error) so we can not activate it from EN website,

Then we returning back to Telinta and looking at this number and it surprisingly shows activated – but notification that being sent to the site admin shows ” Activation not successful” although this number is activated on Telinta. ( an other error with wrong notification)

SAMMARY
We think this been happening due to manually added number is not in the EN DB (because we manually adding it) if not in DB then where this number being saved and if the API is functioning correctly. Please also check why syntax error popping up on Assigned Phone Numbers page which may help you to find the a problem.

We were creating same manually added order with the following number: 645-444-4444 please do not do anything with this as it has been now activated as we described detail process for you above.

[Author]

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