[Andrey]

in reply to: Maseter Port Out PIN #13814

Nishit can we help these ppl today so they can start ordering numbers?

[Andrey]

in reply to: Maseter Port Out PIN #13813

Hello Nishit thanks for your updates, have you tried to buy a number? More and more customers can not order numbers trough API please see an other customer’s developer suggesting to you below:

https://webmaklay.com/wp-content/uploads/2025/05/API-issue-scaled.jpg

Is there any commnets ion their email as people need to order numbers from API but they can not ;(
Kind regards Andrey

[Andrey]

in reply to: Maseter Port Out PIN #13810

Hi Nishit thank you for your updates, we have also spoken with the customer who’s sending us multiple requests and they were asking us why they not getting any numbers. So we told them that the specify wrong product IDs and send us too many API requests.

The site numbersring.com admin was asking what have they done wrong with their API requets and the reason why they send us too many requests is to know which and when numbers sold so they got it on their databace.

I think we not providing our numbers statuses and not sure how they would like to get an update on our numbers status:)
Probably we will need to think together about our next job API upgarde here which parameters to add to the API library and how to trace all these events.

So when we fix this API we will discuss about this and your opinion is very important Nishit.
Kind regards Andrey 😉

[Andrey]

in reply to: Maseter Port Out PIN #13808

We just looking at this IP address that belongs to a DC and there are multiple websites hosted on that 195.179.236.34, it is hard to say which customer it is, i have taken down all the domains hosted on this IP and check with EN admin who is the customer they may know.

But yes you are right the API requets comes almost every second and genarates huge amout of errors

[Andrey]

in reply to: Maseter Port Out PIN #13807

Nishit site admin says that you can buy any number from the API anc check if the ordrers come trough. Please check the demo page try to find any number (not expencive less than $400 and process the payment and order) see if that will generate a purchase order.

[Andrey]

in reply to: Maseter Port Out PIN #13805

Well done Nishit, welcome back, im glad when you are Nishit again! 😉
What is our plans from now, do you think API orders may be resolved since site speed improved or is it a diffrent bug?

[Andrey]

in reply to: Maseter Port Out PIN #13803

AMAZING NISHIT! Well done you made it please let me know if DB logs heled or something else?

[Andrey]

in reply to: Maseter Port Out PIN #13801

I see , thank you Nishit, if you got any other sollution ideas diffrent from #13795 we are welcome your knowlage and experience just please stick to these two main goals:

We must to fix these two URGENTLY:

1. Site front end loading
2. Customers ordering trough API

Whishing you a producttive day, please try please to temporary disconnect API users to check if that will resolve any ov above,let me know if any quesions we will be here for about couple more hours.

[Andrey]

in reply to: Maseter Port Out PIN #13798

Hi Nishit slow loading problem probably caused by the multiple API calls to the site, it is not you it is us saying,
please let me know what are you going to do then today?

[Andrey]

in reply to: Maseter Port Out PIN #13795

Hello Nishit, thanks for your loong time reply:),
would you please advice if you have fixed anything since last time was online? Have you checked this SQL DB logs https://webmaklay.com/wp-content/uploads/2025/04/dbsw-logs.txt if not can you please check it as it has DB tables that slows down the site loading.Please note some of those DB tables refering to the brands sells.

for #13794 yes i have got an approval from the site admin to temporary disconnect API users to check if that will resolves our site slow loaidng problem.You can flush all the cache or other logs that involved with these API customers requests that you mentioned in your #13794. Please disconnect them temporary while it is night time in US. If it helps then we will think what to do.

for API customers request we will need to moderate this work so API customers not requesting all numbers as one API call but split API calls by US states. For example if customers want to fetch Alabama numbers there will be a separate API key for that particular directory so they can only featch one state for one API call.

They can request multiple API calls for diffrent states but it should be controlled by the site admin here https://webmaklay.com/wp-content/uploads/2025/04/API.jpg.

Please Nishit we can not loose time there has been a lot of time lost and ppl not happy with this.

We must to fix these two URGENTLY:

1. Site front end loading
2. Customers ordering trough API

If you hav any question please let me know so your question not coming tomorrow our time and loose an other day 😉
Kind regards Andrey

[Andrey]

in reply to: Maseter Port Out PIN #13786

Hello Jeff thank you for your updates and great support, awaiting for updates from Nishit and get back to you.
Kind regards Andrey 😉

[Andrey]

in reply to: Maseter Port Out PIN #13784

Hi Nishit we can see now errors reasons for API logs but customers still can not order see all numbers from our API library and thus can not order numbers from their websource https://webmaklay.com/wp-content/uploads/2025/04/errlogs.jpg.

For your #13778 you can check https://excellentnumbers.com/pages/Developers.html API docs and its library http://excellentnumbers.com/api/ExecApiCall.rar

As per your; – “Also, please don’t attribute every error to site speed issues…” Kindly check the DB logs file provided in #13782 you will find those tables that are related to resent brands job…

Please Nishit we would like to hear from you a progress what are you working on at this moment there are number of people involved now to this slow browsing issue and API numbers ordering but we are not geting any updates from you and still plenty errors on the site. Could you please let us know a progress of your work since we sent to you two days ago. Please let us know what has been fixed and what’s going on from your end asap?

thank you

[Andrey]

in reply to: Maseter Port Out PIN #13782

Hi Nishit we have got some othre people tring to help you to find the issue please find the list of DB logs that slwoing down broser as taking time to respond please check this doc attached https://webmaklay.com/wp-content/uploads/2025/04/dbsw-logs.txt.

would you please let us know about your investigation details any updates on #13773 and #13775 we have sent you multiple pages that litraly criusshed and not working. please let me know if any thing fixed since 24th April?

[Andrey]

in reply to: Maseter Port Out PIN #13779

Hi Nishit there is no numbers for API errors our customers who use our API library can not order numbers from our EN site you can see error here https://webmaklay.com/wp-content/uploads/2025/04/Reseller-API-logs.jpg,
please let me know if you can trouble shooot and fix it asap?

[Andrey]

in reply to: Maseter Port Out PIN #13777

Nishit EN primary reseller requesting numbers from EN and reciving errors https://webmaklay.com/wp-content/uploads/2025/04/Reseller-API-logs.jpg they can not order numbers form our site please fix it asap, this can be also slowing down browsing, please let us know if you keen to work we are not hearing anything from you?
thanks

[Author]

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