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in reply to: Custom DID API Requests #14736
In addition to above, just incase would you please record your testing so we can see how you did if successful refunded, please also record email notification if the qty sent correct and member credit on the site
in reply to: Custom DID API Requests #14735Hello Nishit sure create an order for cheapest price and fix it asap.
I think you have already did it before and reported that refund working fine from your side but admin still face the problem with incorrect Refund calculations.
This is why EN site admin have created their own order mentioned in #14733 and also requested a refund so now you can proceed a refund for that created order Order # 27562 from that particular customer ID to find the exact issue and fix it asap. By processing the same order you may be able to re create the issue and that may give you more picture about what’s’ going on so i do not know why you still not processed that order that we have created for you. There have been 2 days already passed and you did not even processed that order we have created for you.
When you reply “have not found any issue on refund script” but in the same time you haven’t tried refunding order EN team created for you and they are waiting for you to repeat this so you may find an issue during refunding process…
EN Accounting have got multiple refund requests to be processed and awaiting for your repair so they can start refunding funds to their clients. They’re not doing it because it gets wrong deductions from their site credit and emails refund notifications as we showed you before.
So you can do your own order and test it as you say but PLEASE try refund the order we have created for you 2 days ago as you may find the core issue during refunding process.
in reply to: Custom DID API Requests #14733Hello Nishit thanks for your update and thoughts for refund process EN site admin has already attached a video for us if you checked on #14705 but please find the link here again https://webmaklay.com/wp-content/uploads/2025/11/refund.mp4
for your test refunds you can use the order mentioned in #14708 copied below for you.
============================ COPIED FROM #14708 BELOW ===================================
REFUND ISSUE
βAs for the refund issue, I will check again, identify the root cause, and work on fixing it.β β you have been doing it for a long time and it still not working, we now would like to help you with fixing it.We have created an order for you Order # 27562 number 731.201.8888 and requested a refund so you now can use these user and provided Order# to execute a refund to execute a problem with refund issue and fix it once and forever. I hope it will help you with your investigation and repair. Please use this account and Order enclosed here https://webmaklay.com/wp-content/uploads/2025/11/scr.jpg.
Hope it helps to identify an issue.
in reply to: Custom DID API Requests #14731Hello NIshit, yes there is an app store account but let us test the app first before uploading it anywhere,
thanks for fixing Refund issue as ppl watintg for it.
in reply to: Custom DID API Requests #14729works? π
in reply to: Custom DID API Requests #14728G-229540
in reply to: Custom DID API Requests #14726are you there?
in reply to: Custom DID API Requests #14725Hello Nishit do you still need me here?
in reply to: Custom DID API Requests #14724thanks Jeff
in reply to: Custom DID API Requests #14722Hi Nishit please find temp phone number in your office page under Friends access accounts.
in reply to: Custom DID API Requests #14719oh Hi Jeff good timing π thats ok will get back after you finished…
in reply to: Custom DID API Requests #14716Hi Nishit how is all going im here online now for some time, please let me know if you need us to login to Firebase
could you please also let me know if there is any updates for Refund repair system, EN site accountings need to refund some money to few customers
in reply to: Custom DID API Requests #14713Hello Nishit thanks for your updates,
– for custom DID Number Detail API – will check and get back to you if any issues.– for post #14703 => It is using Inteliquent API – for Carrier Look Up API could you please ONLY allow data 24/7 fetching and disable inteliquent will add extra funds to this small task as it is an addition to Carrier Lookup API
PLEASE IMPORTNAT EN build in carrier look up leave as it is with both providers inteliquent and Data 24/7 but ONLY for Carrier Look Up API disable Inteliquent and ONLY leave data 24/7 – this is why we would like you to keep more parameters in to API settings page so EN site admins could control this area without your involvement. If you could add Carrier API settings options to allow site admin to control which provider to use by switching in and off Inteliquent and Data 24/7 then let us know EN team will add more funds to this enhancement.
– for Firebase will try to meet you online
Please also let me know what is going on with Redis – have you still able to manage how you can use it?
in reply to: Custom DID API Requests #14711Hello Nishi is there anything complete/repaired that we can test and check, people wating for your answeres and DID API JOB to use… π
in reply to: Custom DID API Requests #14710Hi Nishit for Custom DID API on your #14694 please do not forget to put a response form those numbers that are unavailable. Please remember that some numbers are old on EN and already utilized and show “0” inventory so if “0” inventory your API respond should be unavailable. or “out of stock”
aslo could you please answer this question: #14703
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