[Andrey]

in reply to: Notification Settings #12980

Hi Nishit i think we should have remove all the reserved numbers from the system before switching to this mode, everyone is very busy to process that amount of numbers. If the system purchased this numbers we do not have any unwanted numbers now right? and this should not be happening again?

[Andrey]

in reply to: Notification Settings #12978

Hello Nishit, please go to Inteliquent navigate to:
1. Pending Orders https://webmaklay.com/wp-content/uploads/2024/10/1-scaled.jpg
2. Please pick status closed https://webmaklay.com/wp-content/uploads/2024/10/2.jpg
3. Click Search https://webmaklay.com/wp-content/uploads/2024/10/3.jpg
4. After search you find closed orders see by date (last three) https://webmaklay.com/wp-content/uploads/2024/10/4.jpg
5.You can see 10 October what your script purchased for us, you can even download all numbers https://webmaklay.com/wp-content/uploads/2024/10/5.jpg
6.Or export these orders https://webmaklay.com/wp-content/uploads/2024/10/6.jpg

these purchased yesterday, as you have asked us in #12968 – this time site admins were even sleeping. We havn’t even touched anything and when we got up there was a payment waiting for that staff and people are very unhappy with this.

So please find our what has happened if it is Ineloquent issue please kindly write them on support so they cancel all these orders that we haven’t requested.

If it is your mistake please let us know about this and still please write to Inteliquent and explain them what has been done wrong so they may cancel all these orders.

Kind regards Andrey

[Andrey]

in reply to: Notification Settings #12971

thank you for instructions Nishit will try to follow them. Are we able just disable reservation option from both Voip and NanoTel so no one can accidentally set reserve option? If you just leave two options notify and purchase.

[Andrey]

in reply to: Notification Settings #12967

Hello Nishit we have spoken with voip, nanotel administration regarding your #12957, that’s not quite what they want to have but if it will help you to finish this work you can implement solution 2 and disable reservation option from voip and nano tel so all the rules that set for auto purchase – work and auto purchase and sent proper notifications.

Can we still leave notification function on Voip?
We will see how you do it and if all works well, with numbers taking and notifications will think what we do then.
Kind regards Andrey 😉

[Andrey]

in reply to: Notification Settings #12966

done!

[Andrey]

in reply to: Notification Settings #12962

Oh i see so both accounts under one root company name? let me talk to the nano tel admin and get back to you.

[Andrey]

in reply to: Notification Settings #12960

Hi Nishit thank you for your thoughts, could you please clarify these two screen shots in #12957, different user do you mean both Voip and NanoTel keep the record in one NanoTel account? one account is a NanoTel or Voip we have created different users with different APIs what do you mean one storing point?

[Andrey]

in reply to: Notification Settings #12956

Hello Nishit that has been a good research and discussion with Inteliquent it does worth more knowledge.
I have got your message and spoken to Voip and NanoTel administration and found our the following that we suppose to use different IDs for both Voip and NanoTel projects. If not then we must review our codding then as it should be all different.

If you login to Inteliquent (using Voip Inteliquent Access) then you can click admin and there – see all users list i will provide links to this here: https://portal.inteliquent.com/CustomerPortal/userList.htm and find different users there Voip and Nano Tel and if you click on any of them you will see all the access details which are also different and unique https://webmaklay.com/wp-content/uploads/2024/10/int1.jpg. Each account has to have unique username different email and etc.

You can also click on API KEYS and find API keys and see different API keys on that page which are also different. Please see this page here https://portal.inteliquent.com/CustomerPortal/apiKeyDetails.htm.

So the question is what do you use for your API calls userDetail there should be different parameters there and not linked to one an other so that should stop the conflict behavior. All API Keys, API secret, user all are different.

——————————————

An other question is that in API calls there is a “wireless” parameter which is set to NO and this is right, the question is if we enable it on Inteliquent will that make any difference for our numbers searching / purchasing improvement?

Your are going good with your communication with Inteliquent we appreciate it and hoping you can fix it soon, we also decided to increase your balance a little bit as our humble thank you for your great work.
Kind regards Andrey

[Andrey]

in reply to: Notification Settings #12952

Hi Nishit I’ve read your #12948 by the look on it there are some misunderstanding going on within ineliquent, unless there is a bug on Inteliquent. I have also checked with project admin and they said that after some time they could finally see those numbers that we could not see https://webmaklay.com/wp-content/uploads/2024/10/FNDNUMB.jpg.

Not sure what’s going on. Surprisingly Monday more numbers should be released by the telecom but NanoTel and Voip admins missing about 313 notifications! We continue checking and later the day we received some notification on Voip https://webmaklay.com/wp-content/uploads/2024/10/VOipots.jpg

Well there is definitely something going wrong with notifications and we hoping you can find resolution for this. NanoTEl team can not work without proper notification system.

Please let me know if there is a bug from Inteliquent side and if you find it will address it to the Inteliquent ppl.
Kind regards Andrey

[Andrey]

in reply to: Notification Settings #12947

Hi Nishit sure will ask administrator to check if numbers purchased and get back to you. I can see the numbers being repeating again in notification but let us check if the numbers purchasing and then look at number repeating issue

[Andrey]

in reply to: Notification Settings #12943

Hello Nishit we have been monitoring your new updates over weekends and found the following: We have recived only one notification message and there was no any other notifications so we decided to log in to the inteliquent and check that number but wen we logged in we found more numbers than one: See screen shot attached. https://webmaklay.com/wp-content/uploads/2024/10/MNUM.jpg

So now it is even worse we can not see which numbers are there and they still going to reservation so we need manually purchase them.

What we though is – if you create an entry with last 123, 456 or 789 numbers. Just make quantity minimum so it will capture such numbers and we see them we know it is for support. Next time when we purchasing numbers we leave them untouched so you can get involve inteliquent team to have a look at this issue and suggest what kind of bug it is and hopefully they address you a resolution for that.

Kind regards Andrey

• This reply was modified 3 months, 1 week ago by Andrey.
• This reply was modified 3 months, 1 week ago by Andrey.

[Andrey]

in reply to: Notification Settings #12941

there should be one API key i think that belongs to NanoTel, but you can also see voip that auto purchases numbers so it works there and for some reason do not work for NanoTel. You can check numbers at any time not necessarily at midnight we sometime see the numbers in different times so you can capture which number is going reserved.

We also check over weekend if your new code works and let you now afterwards.
To inteliquent you can explain them that we have to manually purchasing numbers as the auto purchase is not working and we have to manually buy them to not miss.

I think once you got the number you can screen shot it and send it to Inteliquent and we also check if any changes and update you.

Kind regards Andrey

[Andrey]

in reply to: Notification Settings #12939

oh i see, i guess by the time when we send you numbers that are not purchased but reserved these numbers already not available as we had to purchase this numbers before reservation got expired and we loose them.

I guess the best way will be is to see when Nanotel notification come and say this number is purchased then login to Inteliquent and see that number is actually sitting at orders reserved directory and then Inteliquent support can track it and guide you properly.

If you done cahnges to your code we can monotor it again and let you know our feedback again if it works. Currently some of site admins are in the US and this is a big time difference for them and if they see any numbers reserve they try to purchase is immediately before their gone this is why we need to make it auto purchased.

Also if you watch TV News they have going trough huge weather condition (hurricane) so they may be not getting access to the internet and if they do they check numbers and try to purchase them straight after they got reserved.

When they checked reserved numbers they send them to us but purchasing them manually, this is why when you send these numbers to Inteliquent to check they found them unavailable:)

So probably these numbers in #12937 recorded after your new code implementation.
Let us try to watch it again so when you see notification come from NanoTel you can check orders reservation tab on inteiiquent and if the number is there then you can screen shot this page and send it to Inteliquent support and explain them that we have to manually purchase numbers as their not being auto purchased.

[Andrey]

in reply to: Notification Settings #12937

Hi Nishit, here are some numbers that are reserved but not purchased:
202.221.5555
520.416.4444
507.599.7777
507.599.8888
320.464.4444

You can share them with ineliquent support.

We need consistent numbers purchased so please let us know what code do you meant to change and what are the consequences.( Not quite get you here with: – “Sorry, but you may loose your number if the code doesn’t work”.)

Please let me know if inteliquent helping you with your queries. Can you please also clarify about your encoding is that something wrong with your codding that makes auto purchasing not working and how this affecting notification repeating?

What do you mean with: – “i have old code and will make as it was” – i think we just started working on NanoTel project can not understand your “old code” terminology:)

We thought that you got the point how to get your script taking numbers and we could see progress, just need to make these numbers auto purchased and emails notifications not being repeated and it looks it is done…

Please let me know if i missing something here.
Kind regards Andrey 😉

[Andrey]

in reply to: Notification Settings #12935

Hi Nishit please see here https://webmaklay.com/wp-content/uploads/2024/10/ReservedTN.mp4 there are some numbers reserved there, numbers being reserved for sometime and then if we not purchased they are gone. You can ask inteliquent to check this for you why numbers not being purchased?

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