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Viewing 15 posts - 1 through 15 (of 434 total)
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  • Andrey
    Keymaster
    Post count: 447
    in reply to: EN Repairs 25 #14096

    Hello

    Thank you for your message and reply, for icons Nishit please try to make icons looking more specific, as customer pointed out that if the tab related to the telephone number it should be more close to number but not to telephone πŸ˜‰ and so on.

    For your screen shot styles #14093 I have received more comments from EN crew saying that style and colors we shown are not good: – “do not like eggplant and too much blue”. It is may be a bit challenging to find what they actually like but what I have found out from them that they just creasy about iPhone and the style apple use for the iPhone and its content graphics.

    As you probably already realized that almost every job we do for them they want us that graphic looks as on iPhone. If it comes to the switches, toggles and buttons they want to look similar on i Phone clean, soft but colorful enough to attract their customers.

    As i have already mentioned we may start a bigger jobs on EN soon but need to prepare the EN morrow for that to be started. Meanwhile please try to look at this video which hopefully help you to understand what colors EN team like and orientate our focus on such styles they like.

    Andrey
    Keymaster
    Post count: 447
    in reply to: EN Repairs 25 #14095

    Hello Nishit thank you for your screen shot now we can see i have sent it to EN site team to repsond and get back to you once i heard from them .

    Kind regards Andrey πŸ˜‰

    Andrey
    Keymaster
    Post count: 447
    in reply to: EN Repairs 25 #14092

    Hello Nishit thank you for your message and updates in #14088, i have tried to open your link and could not open your screen would you please resend it again? https://ibb.co/jkrgZrv

    Nishit we havn’t heard any feed backs from EN site admin but we got approved to close Master Pin Jobs. If we receive any complains later on we willl let you know.

    So we have updated your page.
    Kind regards Andrey

    Andrey
    Keymaster
    Post count: 447
    in reply to: EN Repairs 25 #14087

    Hello Nishit thank you for your Price Repair update will ask site admin to check it, will close Master Pin job sometime today and update your page!

    Andrey
    Keymaster
    Post count: 447

    Hello Nishit thank you for your message. I like your #14074 advice and fully agree with you, we are working on a dublictate EN resource when you can safely work and develope new tasks this is why we will start to work on Junk Param a bit later.

    We have got some big jobs comming but we do need to create the EN replica where we can do such a big jobs development,

    Meanwhile would you please start on this job https://webmaklay.com/en-repairs-2/ and we will be adding more tasks to it later on.

    I havn’t received any feed back from EN regarding this job tests but i have heard that Master Pin number has been coming correctly and site admins need to test this job for more if any more confclits found or errors. Any way no bad feed back from EN is already good sign;)

    Please let us give them an other day or two and then we will request closing this job. Any way if EN site admins find any issues later on we will still have to respond to it and fix / repair those issues if any.

    Kind regards Andrey πŸ˜‰

    Andrey
    Keymaster
    Post count: 447

    Hello Nishit, thank you for your updates!
    have requested site admins to check it all;)

    Andrey
    Keymaster
    Post count: 447

    Hello Nishit thank you for your updates, please let me know when finished on the rest of the tasks so we can start on other jobs.

    Site admins confirms that orders started comming with correct MPP which is good. If any conplains will let you know.
    Kind regards Andrey πŸ˜‰

    Andrey
    Keymaster
    Post count: 447

    Hello Nishit, hope you doing well, today site admin metntioned again regarding activation numbers process. It is also related to the #14049 One or similar. We know that you havent looked and this task yet as per your recent reports but when you do that task so this below message might be very handy for your development.

    When site admin goes to Order -> add order -> then select a clinet from EN DB then when we search a number from the search DB (in here we would like to mention that numbers search become very slower for some reason if you can also check that) or we add number manulay and create a manulal order.

    Then we go to to activate pending numbers and activate this number. So when we click on activate this number site admin complains that there is nothing happening to see that process has started. No loading gif no messages like Activation in Process please wait, or server time out, time limit if activation takes loong time and ect. Please Nishit when you work on #14049 One please keep this point in your mind. Site admins mentioned this multiple times.

    Kind regards Andrey

    Andrey
    Keymaster
    Post count: 447

    Hi Nishit thanks for your updates checking #14062 and #14059
    for #14059 i have already seen myself looking good but waiting for EN Crew feedback.

    Andrey
    Keymaster
    Post count: 447

    Hi Nishit thanks for your updates, will check these two tasks and get bak to you. We aslo need the othre four tasks functioning as customers are desparate for Master Pin Task working. Please be reminded aabout task One : c) and d) so even on Activation numbers when numbers got activee we can see succesfull activation but if it takes longer time make sure it has got a time limit and error message displaid on the spot and error details emailed to site admin.

    Im still here hoping you can do somthing elso today so we can test more points;)
    Kind regards Andrey

    Andrey
    Keymaster
    Post count: 447

    Hello Nishit how is all going? We need Master Pin job being used by customers ;)))

    Andrey
    Keymaster
    Post count: 447

    Hi Nishit thank you for more details, looking forward for 100% functioning Master Pin task.;)

    Andrey
    Keymaster
    Post count: 447

    Hello Nishit thank you for your message about Mike T activation errrors, would you please advice if the issue resolved and othre points from #14049? I guess you have been working on that as we can see some reports from EN crew that orders still coming without Master Pin on them ;(

    Andrey
    Keymaster
    Post count: 447

    in addition to #14049, Five: please Nishit do not test and change anything on customers account, you can investigate Mike T account and try some activations and our webmaklay acount and no one else.
    Will get back to you soon.

    Andrey
    Keymaster
    Post count: 447

    Hello Nishit for your #14036.

    We contacted EN site admin and reported them your job updates. The EN site admin have reviewed the Master Pin job and already got back to us with more feed below. Overall we could see a good progress and want to thank you for your work. There are still more adjustments required some of them still not working right and some comments were not mentioned before so we are going to add more funds for those that are new. So we will list them down for you here with more details so it is all clear for you and you can complete them asap.

    One: We have partially tested Master Pin job and could not fully review it because one of the site admins can not activate their numbers for some reason. The one of the site admin account Mike T. Every time this user buys a number and activates the activation does not go trough. Mike T admin user tried to turned OFF Master Pin then created order then Turned ON MPP and created order, Changed Pin and created Order but still could not activate their orders. Some time while activating loading gif showing for a long time please ensure there is a time frame for this and error message displayed. We would like you please investigate and fix as soon as possible. When you investigate could you please get back to us with the following:

    a) A reason why it has been happening
    b) What needs to be done so it wont happens again
    c) When we click activate number from account Mike T it is not being activated for a long time and still not showing a message with a reason why it is not being activated.
    d) Please make sure that numbers got activated but if was any error then an email sent to the site Admin with Master Pin activation error details. We have such email templates for number status so similar email reports we also need for MPP (This has not be mentioned before – to be funded)

    We tried to change the pin to 3 digits and system said needs to update which is good well done.

    Two: When we turn ON and turn OFF Master pin the pop up still showing at the top of the page. Could you please make some message somewhere next to the MPP toggle for example Master Pin is Active and when OFF Master pin Disactivated no need pop up as mentioned before. We noted when we turn ON master Pin we can turn it on without even any numbers in the Master Pin field:) How that can happened πŸ˜‰ Please make sure it is not possible how Master Pin can be enabled without any numbers?:) Please restrict enabling MPP if no numbers input in the MPP filed.

    Three: Also please make that MPP number can not be started with “0” if customer input their MPP as 032345 let it be a message saying Your Master Pin Number can not be started with “0” please try different number. We noted that something wrong happens in the system when MPP numbers starts with “0” (This has not be mentioned before – to be funded)

    Four: On EN mobile site on customer’s profile please remove Call -in pin filed, Master PIn status shows “1” not sure what it is please remove “1” and add a toggle switch as it is on desk top. (Please do not forget to make a nice accurate message displaying Activated / Disactivated as mentioned above.

    Five: Today we have Enabled MPP for one client and checked that MPP got saved properly then we waited when this client creates an order . Eventually we got the order number (602) 669-HOME from this particular client. Order come trough API but Master Pin has not been generated only randomly generated pin number has been recorded in this order. Can you please check and fix this.

    Six: When site admin wants to enable or disable MPP from site admin in the customer profile there is not toggle swich for that in the site admin. We know that this has not been mentioned before and we can enable or disable MPP from customer front end profile page but please make same swich MPP toggle available from the site admin side, (This has not be mentioned before – to be funded)

    For above messages will try send some videos to you soon.
    Kind regards Andrey

Viewing 15 posts - 1 through 15 (of 434 total)