[Mark Hanson]

in reply to: Voip Optimisation #10114

Hello Nishit thank you for your reply,

in #10112 1) very sorry to hear that you facing api blank reply issues, is that something that happened in that particular time or is it a code that always respond with the blank api reply. If it is something permanent we would need to address this issue to the inteliqent senior developer for investigation.

If this is the case (permanent issue) please kindly send us your codding piece commands that not being responded back properly we will work on possible resolution. We must make the auto purchase notifications 100% functioning.

2) we have activated developer5 admin permissions on EN site the tested password can be found on your office page. Same for the FTP access we have re activated FTP access path that is available on your office page as well.

Please check if that both ADMIN and FTP are working will come back to the office after working hours (your time and will assist you with the rest of credentials) to make sure that you can access EN and start repairs.

Cheers

[Mark Hanson]

in reply to: Voip Optimisation #10111

Hello NIshit, thank you for your updates, just to comment your replies,
#10108

1) we believe there is something incomplete here, my understanding if the script found the number and purchased your script working well and why it does not notify that the number found and purchased. We just need to maintain auto purchase numbers very reliable notification scenario so site admin 100% sure when and how many numbers auto purchased.
There could be hundreds and thousands of numbers purchased and site admins may miss this important information which will affect them financially.

Please advice how we can fix it and make it 100% reliable.
2) thank you for this point we may think about how we can improve it in the next jobs.
3) Thank you for that we will check this and get back to you if any issues.

——————————-
for https://webmaklay.com/en-repairs-22/ – could you please confirm accessibility.
Cheers

[Mark Hanson]

in reply to: Voip Optimisation #10109

Hi Nishit when #10108 done, could you please start https://webmaklay.com/en-repairs-22/
we check #10108 and send to finance.

Nishit in https://webmaklay.com/en-repairs-22/ please start Numbers Bulk Edit as it is important.
Cheers

[Mark Hanson]

in reply to: Voip Optimisation #10108

Hello Nishit thank you for your reply and explanation regarding For #10104 but did you fix it will be able to receive notifications about purchased numbers?

For #10106 i think we already illuminated the problem with the numbers being stored in Voip DB and when users submit they number purchase from voip portal you said that the request goes directly from API? Is there anything we missing here?

Same for notifications as you said the notifications messages being flushed after day or two so why these DB tables are full of GB?
Could you please explain?

Cheers?

[Mark Hanson]

in reply to: Voip Optimisation #10106

Hello Nishit in addition to #10104 could you please see this screen shot below:
Our DB being stuffed up with multiple tables some of them we shoing you in the link here
https://webmaklay.com/wp-content/uploads/2023/01/Data-Base.jpg

1) as you can see new pull numbers raw – i think we already no longe store any data on our DB and request all numbers directly from API so why the numbers pull still exist as you said you have removed all old scripts that used to work on VOip portal?

2) same for notification table as you have said that you complete the work regarding new numbers notifications so they being removed after sometime so why this table showing so much data still storing in our DB which slows down our Voip project functionality and recourse ability?

Could you please also check on above before we closed this job and sent to finance.
Cheers

[Mark Hanson]

in reply to: Voip Optimisation #10104

Hello Nishit thank you for your updates how are you filling today?
For (#10094) thank you for more details, will create this task in the next job same for For #10083

for this Job could you please fix the following comment:

We have set a rule to auto purchase the number combination as such; 562-562-хх00

We have received notification that some 562-562 come up which is great thanks Nishit it works good
Also we have noted that auto purchase function works too as we found that the number with this combination 562-562 has been successfully purchased BUT we did not receive notification about auto purchase can you please fix it as it is very important.

Could you please ensure that all notification come trough including auto purchase notifications.We must know what numbers auto purchased as well.
Cheers

[Mark Hanson]

in reply to: Voip Optimisation #10100

Hello Nishit thank you for your message, it is so sad to hear you are not well,
Sure Nishit please take care and have some rest.
We will pray for your soonest recovery!

Cheers

[Mark Hanson]

in reply to: Voip Optimisation #10097

Hello Nishti just got an other comment, site admins can not select hourly chron duration when editing rules.
Can you please check, so they can access all chron times while editing.
https://webmaklay.com/wp-content/uploads/2023/01/chron-selection.jpg
Cheers

[Mark Hanson]

in reply to: Voip Optimisation #10094

Hello Nishit thank you for your updates, we can see more changes which is great, but still some touch ups remaining:
Please see below:

For #1089
2) Notification changed but some more alignment require, please find this screen shot here https://webmaklay.com/wp-content/uploads/2023/01/Notification.jpg the numbers filed squashed and splits number in two lines we need to see the numbers properly as it was before.

If your look at area code and next field they can be narrowed as we do not think it require so much space and by narrowing these you can fin number area in full. Also we still missing other abbreviation such as NPA,NXX etc. Please check on the old notification how it was https://webmaklay.com/wp-content/uploads/2023/01/Right.jpg and it would be great to have the same.

3) the customer detail will be Voip admin email as you did with auto purchase.

For #10083 : this path /storage/cronlogs looks from the file manager architecture but my question was if there is any page where we can see error logs from Admin Side on VOIP portal? Can site admin print it from the Voip Admin interface without going to cPannel? IF so could you please send us a URL link!

As per OLD scripts removal would you please advice why this page is still on the portal https://portal.voip.us/admin/numbersrules# ?

are you aslo removed all the temp files from cPannel area.

We just need to tidy up everything as we are going to be moving to EN hopefully tomorrow (once all from #10094 done and sent to finance).

Cheers

• This reply was modified 1 year, 10 months ago by Mark Hanson.

[Mark Hanson]

in reply to: Voip Optimisation #10091

Hi Nishit in addition to #10089,
when you will be checking on clause 1) please check why sometime notifications does not have a numbers in email, i think that when multiple numbers purchased not of them displayed in notification, do you think we will need a “download file” function or is it kind of error that needs to be fixed.

Please see this screen for your reference:
Cheers

https://webmaklay.com/wp-content/uploads/2023/01/Auto-Purchase.jpg

[Mark Hanson]

in reply to: Voip Optimisation #10089

Hello Nishit, thank you for your updates, it looks like we are going close to the end of this job praise the Lord!
Credit to you Nishit as well to keep maintaining all our points regularly this had affected our finance team to not dropping the budget for you as it takes longer as expected.

Anyway almost done here but some points we would like you to fix before this Job goes to finance and we start working on different project.

for #10086
#10084 :
Notifications
1) thank you we can see it is started working, although could you please check sometime rules we set not finding numbers in time, for example:

when we add NXX the system not catching last 4 digits numbers on Peerless
we added 365-4444 without area code and system did not find it but this number exist on PeerlEss
then we added 6xx-4444 also system did not find.

After sometime more that mentioned in the Chron Duration 365-4444 number notification found with a huge delay what can be the problem with this delays?

2) We can also see notifications changed thank you for this, but we noted the emails looking a bit ugly and numbers sitting not good see yourself here https://webmaklay.com/wp-content/uploads/2023/01/Wrong.jpg it is looking wors as it was before. So our question is would you please structure our notification (table with numbers) as it was before please see old template here https://webmaklay.com/wp-content/uploads/2023/01/Right.jpg .

the titles are ok but just a numbers data in the notification email:
This is wrong: https://webmaklay.com/wp-content/uploads/2023/01/Wrong.jpg PLEASE CHANGE IT TO
this is right: https://webmaklay.com/wp-content/uploads/2023/01/Right.jpg

3) yes when numbers purchased via Voip it suppose to generate Order on this page https://portal.voip.us/admin/vieworders and send order# in notifications. Since we made auto purchase on the site does it still generate Orders and send Orders # in notifications?

SOME OTHER COMMENTS
We have been receiving notifications from old scripts xxx-xxx-x000 Peerless, in our new Voip Upgrade table there is no such a rule – have you removed all other old scripts from the site yet?

any updates about #10081

any answers about #10083
Question:- Would you please advice where we can see error logs about APIs connectivity as we use to have on the site notifications and emails? Does this feature work on Voip project or it needs to be adopted to the new Voip Upgrades table?

Cheers

[Mark Hanson]

in reply to: Voip Optimisation #10084

more comments in addition to #10083

Notifications –

a) Some notifications from Inteligent provider but titled PeerLess please ensure that Title’s are correct Peerless from Peerless and Inteligent from Inteligent. Number purchased number from Inteligent but notification come with Peerless in title.
b) Please make sure that notification text is aligned, framed and looking professional on all devises as it is not so now.
c) When numbers purchased from Voip it used to be creating a purchase order https://portal.voip.us/admin/vieworders and Order # used to be sent with notification email we can not see it now. Could you please check

PeerLess –

We created rules but it is not working for Peerless please check this as we need to track important numbers and we missing them now. Peerless not searching

QUESTIONS
a) We can see this page still exist do we need two pages of the same content https://portal.voip.us/admin/numbersrules#
b) have you also removed all old scripts from the Voip site yet?

Cheers

[Mark Hanson]

in reply to: Voip Optimisation #10083

Hello Nishit please find some comments and question below:

Comments: We tried to search 6666 number on Peerless and the system does not find it can you please fix.

Question:- Would you please advice where we can see error logs about APIs connectivity as we use to have on the site notifications and emails? Does this feature work on Voip project or it needs to be adopted to the new Voip Upgrades table?

Cheers

[Mark Hanson]

in reply to: Voip Optimisation #10081

Hello Nishit thank you for your updates,
for your # 10076 – I can not get message #10073; – Please see table how it looks
https://webmaklay.com/wp-content/uploads/2023/01/Notification-Settings-V3.jpg

and your table https://webmaklay.com/wp-content/uploads/2023/01/Search.jpg there is no indication of
Number Starts is – NXX
Number Ends is – LINE

So the number 305-900-0000 = NPA-NXX-LINE
305 = NPA
900 = NXX
0000 = LINE

Please make NPA-NXX-LINE as placeholders and indicate it under each filed something like: – “Area Code NPA, Number Start NXX, Number Ends LINE”

Thank you also for #10077 will check that.
Have you done #10075 b) ?

Cheers

[Mark Hanson]

in reply to: Voip Optimisation #10075

Hi Nishit i hope you have had a good weekend for # 10070 we have tested 1 number from Intelligent auto purchase is working good work Nishit, just one thing to adjust please do not put any values in Directory Listing see screen shot below here https://webmaklay.com/wp-content/uploads/2023/01/Direct.jpg.

You added Voip Us but we do not need Directory Listing Record it is not a compulsory in API and if we put this record in Directory Listing it is a paid option we do no need it please leave it empty.

However for trunk group please use this below:
ATLNGAQSNAN_1790

Please do not forget:
a) https://webmaklay.com/wp-content/uploads/2023/01/reserv-not.jpg put searching number in the Email subject.

b) when complete remove old notification settings page and replace it with new table. So only new table Voip Upgrades functioning on the site and no any other numbers searching.

Exception is Numbers Search and purchasing for customers which is here https://portal.voip.us/home.

c) and #10066 d)

Cheers

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