[Mark Hanson]

in reply to: Voip Repairs 23 #11092

Hello Nishit customer can add any numbers for port in request uplaod it from the file or put them comma “,” separeted or list them. Once port in request submited as per video it will show to the customer whcih numbers are eligible for porting and which are not, so customer can procees only eligible porting numbers and continiew filling out their names, and othre data shown on the video.

Once request submited customer can see this process/ status in the port in table. You can get this data from inteliquent portal too as porting request also genirated on inteliquent and inteliquent provides the port number so please let us keep this number same on voip.

Please let us know if any questions.
Cheers

[Mark Hanson]

in reply to: Voip Repairs 23 #11089

Hello every one as discussed, the message #11082 has been delited from this forum as it contains incorrect instructions for developer.

Cheers

[Mark Hanson]

in reply to: Voip Repairs 23 #11087

Hi Nishit yes i have confirmed one more time please disregard my #11082 message as it is incorrect, appologies about that. Please use inteliquent portal API.
I hope it is now clear please let us know if any more questions.
Cheers

• This reply was modified 1 year, 3 months ago by Mark Hanson.

[Mark Hanson]

in reply to: Voip Repairs 23 #11086

Hello Nishit i have just run to Andrey and he said the video made from Inteliquent so there may be some confusion going on with #11082

Please let us know if any quesions
Cheers

[Mark Hanson]

in reply to: Voip Repairs 23 #11084

Hello NIshit thanks for your questions, to be honest we are not clear what else you need to make it working on the video it shows the process how site admin request portin requets on Peerless, the port out table is already done so just need to do same thing for port in as it shown on the video.

For #11082 according to the video when customer clicks on submit port out there should be drop down window opening in the midlle of the members home page with the fileds that customer needs to fillout to sent request for porting. Once submited customers can see their portin requests in the portin page (same as you already did)

Cheers

[Mark Hanson]

in reply to: Voip Repairs 23 #11080

Hey Andrey thanks for the video i hope it helps, sure will be here for some more time so please Nishit let us know if any questions.
AS per for customers complains here are some comments below:

On Customer setings page in addition to #11050 there is a button BACK TO PORTAL please change the link of it so it goes to the portal https://portal.voip.us/user-home not home page as it is now.

When we click on TN Settings page it loads very slow even for the customers with a few numbers. And those with large amount of numbers the numbers drop down does not show all numbers in dropdown screen shot below:
https://webmaklay.com/wp-content/uploads/2023/08/Numbers-dropdown.jpg
As a suggestion there maybe better to ask customer what number can they edit before loading TN settings page please advice if you can upgrade that we will contact Jeff and finince.

On Subscriber page it should be “Back” button instead of “Cancel” https://webmaklay.com/wp-content/uploads/2023/08/Subscriber.jpg and it shoudl lead to the members https://portal.voip.us/user-home

there are some more issues on othre page but will add them later.
Please Nishit leet us know if any questions on video or our comments and issues sent to you erlier i will wait for your confirmation if it is all clear to you.

Thanks Jeff for #11075
Cheers

• This reply was modified 1 year, 3 months ago by Mark Hanson.

[Mark Hanson]

in reply to: Voip Repairs 23 #11074

Thanks Jeff, Andrey will try to combine it probably let Nishit see the advanced search sketch in Custom Features job the video would be great so it is clear for Nishit.

PS Hey Jeff the site is glitching did you finished with updates?
Cheers

[Mark Hanson]

in reply to: Voip Repairs 23 #11065

Hello Nishit thank you for your reply, yes we thought you are alredy working on Port in job also we have been sending you some comments that seems to be not checked as we can not see you fixed them please see this message
#11050 regarding settings page.
also Ato suggest a) still not working as we mentioned

Could you please let us know what have you done for Port In task?
Cheers

[Mark Hanson]

in reply to: Voip Repairs 23 #11063

thanks Nishit for your reply,
will check back tomorrow as we are closing here for today.
cheers

[Mark Hanson]

in reply to: Voip Repairs 23 #11061

Hello Nishit how are you any updates, we are missing your progress updates?
Cheers

[Mark Hanson]

in reply to: Voip Repairs 23 #11060

Hello Nishit in addition to #11058 – Mobile view please see a video and more delail comments to hat below:

[video src="https://webmaklay.com/wp-content/uploads/2023/08/Mobile.mp4" /]
COMMENTS:
Video made from site admin account so we have listed all the issues for that.
1) When non registered user logs in the numbers not being searched could you please fix it?

2) When we search and add numbers to the cart(Peerless in particular) system supose to check the numbers availabilites but somthing does not work right. Some numbers that show not available actulay are available on the PeerLess vendor but on our site it shows Not Available. As per video 1,2 3 numbers showing not available but these are available on the PeerlLess would you please fix this issue?

3) Then when we subbmit an other search 3333 in particular the same numbers being found and we can add them to the cart again (on the video 6,7,8 numbers) so some the numbers being dublicated (same numbers adding again) and when we process buy butto it responds remove unavalable numbers. It is very confusing can you please fix it. Why these numbers showing unavalable but they are actulally available on PeerLess. Please fix it.

4) When we proceed to buy whith those numbers that system apllows the purchase button location is at the top which is an othre confusion. The purcahse button should be right aftre those numbers that are selected for purchase at the botom so customers can see slected numbers and purchase button next to it without scrolling in up and down.

5) When we click Purchase button there is nothing happening. Here we shoudl take it as a rule to display notification messages aftre every action taken on the site. If purchase button has activated the notification or loading gif should confirm processing action. Please make a message “Please wait” and radio waves Gif appaering for the customer so they know that purchase process has been started and displaid on the customer’s moble or desk top screen.

When the numbers purched the should be next message saying numbers purchased.

6) If we slected 3-5 numbers (for example we selected 3 numbers A,B and C) but we could not see any confirmation messages (mentioned in clause 5) then we check emails and we could find email message that number A has been purcahsed but numbers B and C not.
We suspect that wne peaople buying from Peerless system generates a purcase order for EVERY number selected A, B, C and sends three orders for each number A,B,C. So if we select 100 numbers for one purchase the system creates 100 orders and 100 notifications for each number A,B,C,D,E,F,…..ect which is absolutely wrong.

If one purchase contain 5 numbers there should be 1 the only ONE order with 5 numbers in it.
1 Purchase = 1 Order
50 Numbers in One Purcase = 1 Order
2 Purcahses = 2 Orders
an d so on.

PS. Site admin tester also mentioned noted that mobile design structure is looking very good well done Nishit everything being build very smart in terms of step bu step selection and elements positioning. So just these points mostly related to functionalities mentioned in this message above hoping you can fix it soon.

in conclusion.
Nishit please let us know if any tasks you doing new we will report it to finince.
Cheers

[Mark Hanson]

in reply to: Voip Repairs 23 #11058

Hello Nishit thank you for your message and ideas, if we can make that page updates when user visits the page that will be good i thing. Although could we please make a message notifying site admin for that case if the page update take time so user can see a message soming like” Please wait the the page is being updated”

yes please if you can have a look at mobile view as we are getting complains from the site admins.
Will try to get more updates about that.
Have a nice weekend.
Cheers

[Mark Hanson]

in reply to: Voip Repairs 23 #11056

Hello Nishit thank you for your updates and explanations,
let us hold with floating menu for now we may shedule this update for later jobs

For port-out table would you please advice why we desided to manulay update this table? We may need to add a message at the top of this tablle saying somthing like ” Please click this button to update the table” or can we make it updated when site admin visits the page and third option can we make a pop up window to notify site admin about the table update verytime they visit this page and they can either update it or desregard this message.

Please advice as mentoned erlier some peaople working on the site are maybe aged administartos or changed and thus keep asking us about the same issue everytinme we do it. So let us make somthing that remind them on the page and they no longer ask about this job.

So when we develop somting it has to be not only contemporary looking and frienly it shoudl be aslo retire friendly;)

For port-in functionality: – thank you i hope it will move this job close to its compection as site admins are bussy with various duties and when they deliver job to us they rely on your professionalism and asuming that you can manage the job the best way you can and all access given to you will allow you to get all things sorted.

COMMENTS FOR TODAY.
Customers complain that from mobile the site looks very messy and display diffrent unwanted stuff and does not search numbers. Would you please check this.

Will work on new jobs for you.
Cheers

[Mark Hanson]

in reply to: Voip Repairs 23 #11054

Hi Nishit thanks for your quick respond,
we have checked your task again and recorded it on video link below:
[video src="https://webmaklay.com/wp-content/uploads/2023/08/Test.mp4" /]

We found that ALL tick box now working but needs to be aligned properly,
Auto suggest still not working and butk numbers selection works very slow and once numbers added to the cart the right hand side flotiing window expands over the site borders and look very messy.
Could you please orgonze that all properly so we could test again.

For porting in since you can see the portout table works i belive it wont be complicated for you to figure out porting process too.

Looking forward for your updates,
Cheers

[Mark Hanson]

in reply to: Voip Repairs 23 #11050

Hello NIshit thank you for your reply, please find some comments below:

Voip – Links Repair

– Settings Tab – Could you please remove both fax and phone2 fields,also could you please make First and Last name fields non-editable as well.

Auto Suggest –
a) – Done – Does not work
b) – Done – Does not work
c) – Done – Does not work

FOR PORTING
Port In – Can we check the portal and do this job without waiting for site admin to reply?
Comment :- Which numbers should I use for develop this functionality ? – you can use any of webmaklay account number.

The porting page we already have on the site does not work correcly as it displays April portout numbers as lates but it is August now and there is no portout numbers for the latest period of time. The site admin always reminds us about this so would you please make the latest portet numbers selected by default so everytine site admin visits the porin page they can see latest ported numbers displaid?

Сheers

[Author]

Posts