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Viewing 15 posts - 16 through 30 (of 434 total)
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  • Andrey
    Keymaster
    Post count: 447

    Hi Nishit, while we tetsing Master Pin and Bulk Edit, would you please review the following job and let us know if you are able to make this job without any breackdowns.

    We have been in touch with EN crew and they more and more afraid to do big jobs on EN as when we do any new jobs there has been something breaking down and they are worried about that.

    So could you please check if you can do https://webmaklay.com/junk-param/ job smooth. We belive that while removing shoping cart parameters from the EN project it may affect multiple areas and can cause EN Crew working production.

    Please le us know if you 110& confident in conducting these jobs on alive website or you would rather work on the offline mirrowed project?

    Kind regards Andrey πŸ˜‰

    Andrey
    Keymaster
    Post count: 447

    Hello Nishit thank you for your updates and video, now your video looking better i have asked site admin to check again if any issues and get back to you soon!

    Andrey
    Keymaster
    Post count: 447

    Hello Nishit thank you for your reply and questions, i wish you have sent them to me earlier straight after my #14033 as we loosing an other day but Master Pin job desperately needed for EN customer’s operation.

    Well your overall understanding is right except one single line in your message: -“However, the user can still change the PIN for a number after the number is activated” – this is wrong.
    When MPP set and enabled this particular MPP going to be used and no any other changes on Pins should be possible UNLESS user or site admin disable MPP.

    User or site admin still can disable MPP and then random Pin functionality should go ahead. User or site admin can enable MPP again with different numbers set which is possible and if MPP default has enabled then previous random Pin generation got disabled for this particular user or admin who enables MPP.

    Short scenario for you is:
    We currently have Pin Numbers random generation so this simply goes OFF for any user or admin who enables MPP with custom 4-6 characters numbers and those numbers that’s been set for MPP will become default numbers for orders and activations.

    IMPORTANT.
    Please make sure when MPP numbers set has enabled for example in your video 123654 tried as a default MPP numbers then this custom set of numbers 123654 should be used in orders, to be sent to Telinta or Inteliquent for numbers activations.

    Please Nishit if you still have any questions let me know asap so i can reply back to you. Due to time difference we can not afford waiting for replies and texting to each other days and weeks as people wait for MPP functionality for a long time now πŸ˜‰ So we hope my answers here will be clear for you and you can finish this job so EN crew and customers can start using it.

    Kind regards Andrey πŸ˜‰

    Andrey
    Keymaster
    Post count: 447

    Hello Nishit thank you for your reply, we have seen you video, you creating a Master Pin Number 123654 in test5 account and it saved. Yes that works with us too. Then you activate telephone number (984) 283-6666 it has diffrent Pin Number 2417 and not the 6 characters Pin that you have set 123654 so it does not work https://webmaklay.com/wp-content/uploads/2025/06/numberact.jpg

    On your second video you showing same Master Pin 123654 and when you activating phone number (213) 594-7000 it has got diffrent Pin Number 123331 – diffrent from what you have set up as a Masetr Pin 123654. So on your video it also shows it does not work.

    If customer set up a Master Port Out Pin like on your video 123654 then – this pin 123654 becomes a default Master Pin for this customer. So if you generate an order the order should have 123654 not anything else. If you activate the number in the order the default Master Pin # 123654 has to be in the order and sent to Telinta and only the custom set Master Port out Pin should be used not any random pins like in your videos but 123654 as you have set it.

    In both your videos you setting up Master Pin 123654 but numbers activating with random generated Pin not the one you set and thos means job does not work ;))))

    Can you please reply if you understand the job?

    Andrey
    Keymaster
    Post count: 447

    Hello Nishit.

    We have checked Master Pin work and found it not working.
    Please see EN tester report below:

    TEST 1
    We loged in as EN site admin and activated Master Pin then added 6 digits master pin and saved. It looked it saved good then we bought a number, then went to number activation and clicked activate number. We could see the loading gif circling for loooong time and nothing happened.

    – We 100% sure that both Telinta and Inteliquent accept 6 character pin numbers but it did not work.
    – Also when any process got frozen please make sure that it has timeout and error message displayed for example ” Pin Code Not Accepting” ,” No Internet Connection” or ” Server is busy” and process stopped. In this time site admins were sitting and waiting for when your Master Pin Got activated and after looong time of waiting it still has not happened:(

    TEST 2
    We logged in from an other whole sale customer “A”. From admin side we have added a Master Pin for that client and saved pin – when we saved Master Pin xxxxxx it saved but when we left this page and returned back to check if Master Pin really saved we noted that in the Master Pin Field become a gap in front of the Master Pin numbers saved _xxxxxx (without “_” character just empty space). Then we returned back to admin and added order (with a number which was available in EN DB) to this client “A”. Everything went well except Master Pin as we noted that this order generated a random Pin number and not xxxxxx we have set up.

    Summary.
    Master Pin task does not work.

    1. It is not activating numbers we tried 6 characters Master Pin number
    2. It does not show any errors if the process not being completed.
    3. It is not being saved and even if Master Pin activated system generates random pin codes instead.

    As per above please kindly ensure that work is completed tested from your side and you confident that task / functionality in a working condition so we can conduct our final inspection.

    We stopped all testing including Bulk Edit.

    Nishit just a question when you said we can review the job – have you actually checked your self it is all working?

    If you found it working from our end could you please attach a video that proves it is working and we can also see and compare while testing from EN tester side? Honestly it is a bit embarrassing we asking people to test that is not working. Please when you fix it and check it is working kindly provide a video of your test so we can see you tested and it works.

    I guess the EN tester will check Bulk Edit after Master Pin completion.

    Andrey
    Keymaster
    Post count: 447

    Hi Nishit sure will advice to site admin to test and reply back to us with their feedback.
    Kind regards Andrey

    Andrey
    Keymaster
    Post count: 447

    Hello Nishit how is all going, i have received a confirmation from EN admin team that COUPON is now working for orders from API which is good thank you for your prompt repairs.

    Hoping you have also finished testing both Master Pin and Bulk Edit so we can also test them, close and move to Param Junk job.

    Kind regards Andrey πŸ˜‰

    Andrey
    Keymaster
    Post count: 447

    thank you Nishit will catch up tomorrow with site admin hoping all working well.
    Glad to hear you can access Telinta maybe we can finish Master Port Out Pin and Bulk Edit.

    Andrey
    Keymaster
    Post count: 447

    maybe this is why when customers orders from API coupon codes does not apply?

    Nishit can you login to Telinta now?

    Andrey
    Keymaster
    Post count: 447

    Hi NIshit when site admin creates a coupon code for somone or for particular brand there are some coupon code settings incuding expiry date. for example if i want gove you discount and set up an expiry day end of this month for instance your coupon code will not work after the expiery date set.

    https://webmaklay.com/wp-content/uploads/2025/06/Excp.jpg

    Andrey
    Keymaster
    Post count: 447

    can you see now NIshit coupon code does not applies πŸ™ https://webmaklay.com/wp-content/uploads/2025/06/cpn.jpg

    Andrey
    Keymaster
    Post count: 447

    Hi Nishit we have reset the pass again please try now! New pass at your office page, please confirm if you can login now.

    Andrey
    Keymaster
    Post count: 447

    Hello Nishit thank you for your reply, i do not know why but i also can not login to Telinta now, i do not know what has happened. I have asked site admins to check.

    For Coupon Code tests could you try to create an order trough API? If you can see #14000 they mentioned: “when customrer buying numbers trough API the coupon codes not being applied and site admin reqires a lot of work to apply discounts manulay as customers complain that they coupon codes not being applied it seems that something is still broken:(
    Please try to buy a number from API and let me know if it works will wait for your test.
    Regards Andrey

    Andrey
    Keymaster
    Post count: 447

    more details to #14000,

    We always request site admin to provide more details on any issues they face so you can identify the issue and respond imidiately. So site admins send more informationa about the problem below. Please Nishit fix it for them as they are very frustrated everytime when somthing got broken.

    Please see below:
    the order on the folowing screen shot has got coupon code displaid BUT coupon discount has not been applied to the total cost https://webmaklay.com/wp-content/uploads/2025/06/emailcoupon-scaled.jpg

    next screen shot shows see same order in admin side and in admin area we can not see coupon code neither discount applied.https://webmaklay.com/wp-content/uploads/2025/06/admincoupon.jpg Could you please urgently fix it when you come.

    I can aslo see you have done some changes on bulk edit. Do you theink we can finish this job soon? (mean Master Pin and Bulk Edit)

    Kind regards Andrey!

    Andrey
    Keymaster
    Post count: 447

    Hello Nishit, thank you for your message and updates, i can see on your video it works i have also tried to change data on Profile Settings and it works. I have immidietley asked site admin to check this but they say that still when customrer buying numbers trough API the coupon codes not being applied and site admin reqires a lot of work to apply discounts manulay as customers complain that they coupon codes not being applied it seems that something is still broken:(

    Please see screen shot below site admin applies coupon codes manulay for as it has not been added automaticaly trough API could you please check this and fix asap. https://webmaklay.com/wp-content/uploads/2025/06/coupon2.jpg

    I can also see you have removed confirming email function this is good thank you for that, please kindly remove * character before Master Port Out Pin as it seems that it is still mandatory but it should not;)

    Telinta pass has been reniewed and updated in your office page.
    Kind regards Andrey

Viewing 15 posts - 16 through 30 (of 434 total)