[Andrey]

in reply to: Custom Ban (Notify) #13533

Hi Nishit, let us make it simple now, just create one banner template here https://excellentnumbers.com/admin/index.php?ToDo=createBanner – in the section Display for: add parameter Banned Customer. Lets call it Ban Customer banner and this is only the benner will be displaied for banned customers.

Just one thing: – In the banner content please create a tag for [user name] so this can triger all the user names who’s banned. If user Anton banned same content for Anton name if user Zack banned it should trriger user name with one tag [user name].

============Template Example===============
Dear [user name], this is a curtesy reminder that your account gone overdifted. To topup your account please procceed to your banking page https://excellentnumbers.com/categories/Banking/ to avoid service ineruption.

Thank You
=============================================

with this temlate above the message will be addressed to any customer if [user name] = EN portal user name.
Kind regards Andrey 😉

[Andrey]

in reply to: Custom Ban (Notify) #13530

Hello, thank you Jeff, Nishit how is all going with you any questions so far?

[Andrey]

in reply to: Custom Ban (Notify) #13528

Hello Nishit we will need to update some server settings for IP to make FTP working will let you know when it is done,
tif you finding any errors please fix it unless it is somthing that site admin needs to change.

regards Andrey

[Andrey]

in reply to: Custom Ban (Notify) #13526

thanks Nishit will ask somone to help me tomorrow please use cpannel file manager for today:(

[Andrey]

in reply to: Custom Ban (Notify) #13523

can you please send me your IP?

[Andrey]

in reply to: Custom Ban (Notify) #13520

restarted FTP and updated pass could you please try now?

[Andrey]

in reply to: Custom Ban (Notify) #13518

hello Nishit please try now FTP

[Andrey]

in reply to: Custom Ban (Notify) #13514

Hello NIshit we have re activated your EN side access please try and confirm if all good now.
Kind regards..

[Andrey]

in reply to: Custom Ban (Notify) #13512

Hello Nishit thanks for that, i have checked it and i can see it is better now but i have asked site admin to check it and get back to us with their feedback. To be honest they reported us multiple issues but some of them we havn’t even done so i explained them that we did not do some works so we may do it after this job.

So now if no reply from Peerless let us do the Custom Ban wok and then will continiew with othre jobs.
Please let me know if you have any quesions or doubts about the work will try to respond to you as soon as i can 😉
Kind regards Andrey

[Andrey]

in reply to: Custom Ban (Notify) #13510

Hi Nishit thanks for your message yes please we need to fix the errors and report back to customers

[Andrey]

in reply to: Custom Ban (Notify) #13498

Hello Nishit thank you for your message, yes first part you understood right. As per second part you do not need to create any modules there but site admin can create a banner for this Custom Ban option so this banner will be displaying relavant information for such banned user.

Aslo we have been recieving some complains about some works that you have repported as compleated but they do not work.
First complain come today regarding File Download job https://webmaklay.com/voip-file-download/ your job is not working. When site admin logges out from one user to an othre user the members portan not fully signout from previous customer and display incorrcet information which is very messy

Secod Erro is download file – Everytime customer clicks download numbers error shoing up on the page please see this video here: -https://webmaklay.com/wp-content/uploads/2025/03/Downlaod-File.mp4 can you please fix it?

[Andrey]

in reply to: VP Numbers Display #13495

Hello Nishit if you havn’t recived any updates from PeerLess you can start this job while we wating https://webmaklay.com/custom-ban/. Please confirm if you have got all access to do this job.

We have been finding new Telinta accounts we belive it is you test voip voip jobs so we find some usernames as testfrontvoip and others, kindly can you please let me know which accounts do you need to keep as we are about to remove all junk user names from Telinta?

Kind regards Andrey 😉

[Andrey]

in reply to: VP Numbers Display #13486

Hello Nishit thank you for your reply i can not understand why these guys not responding to us. It is alright though the customer knows abuout that and they will stepin to this aftre somtime.

Meanwhile we though if we can give you an other work so we can move further and when Peerless replied we will then come back to them.

Will create new work for you on nxt week and let you know here.
Kind regards Andrey 😉

[Andrey]

in reply to: VP Numbers Display #13483

Hey Nishit we are lossing connection with you please reply asap so we could keep your access data.

[Andrey]

in reply to: VP Numbers Display #13482

are you recieving any messages from forum? #13480

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