[Andrey]

in reply to: Messenger App #15174

Hello Dave, today we have tested the app one more time using android 15 Xaomi.
First test we run but we could not record the test on the video for some reason the video recorder did not recorded full video.

However when we tested first time we were turing of amd on the internet and tried to upload the videos off line. We tried to invited Friend user to chat but for some reason this function was not working, then app crushed, then we reopened it again and tried to add friend user to chat again and it did not work. The app crushed for couple more times and then we could see the message saying ” The Firends app keeps crusing report this problem”
After sometime we tried to open the app again and then we noted the friend user come to the chat so we continiew our test.

We turend off internet and uploaded video to both Andrey and Friend users then we tried to close the app and open again , then tried to to text message but we could not as text window was not activve and everytime we tap on the text field the app got closed.

However while we where trieing to find the way how to type the message we relaized that when we texted anything the mobile keyboard closeses typing field and we could not see what is typing there.

While we where playing with that we were turning on and off the internet and eventually we realized that the video files have been send after somtime. When we checked the video it did not recorded it so we tried to record the video for second time.

When we tested second time the video got recorded but still typng filed was not active and everytime we tap on text filed the appgot closed. Then when we find a spot on the screen where we can time the keyboard overlaping texting area and we couild not see what we are typing.

When we typed a message we noted that there is no sent button on the chan and only two icons mic from the right and file upload arrow from the left.

So we tried to upload a second video off line and again tried to turn internet on and off and after some time the video attachment got disapeared as on other phones please see this video recording here: https://webmaklay.com/wp-content/uploads/2026/01/apptest.movie_.mp4

Despite of testing on Android 15 the app presented same issues as we previously detected while were tested on android 13. On 15 version we could mannage to sent offline attached video once but second time it is failed as well.

The text input is imposible to use and it is very complicated and not user friendly. The app keeps crushing and closing off.

When we launch the app it still blinking no matter which android version it is. As a result we stoped testing for other functions as it is already showd enough that this app can not be used in the way it is now.

As mentioned earlier we got othre users who downloaded this app and had to remove it from their phones as it was imposible to use for just some of the reasons we mentioned above.

Thus please Dave let us know if you able to handle this app repair and upgarde job and if you can not that is absolutely fine we will try to search for other developers who were saying that they can do this job and make our Friends app 100 % functional and user friendly.

Kind regards Andrey

[Andrey]

in reply to: Messenger App #15171

Hello Dave thanks for updates, it is a bit unpleasant surprize is the app now working on brand new phones only with latest OS:) Most of our friends use diffrent phones and not all of them have got brand new phones with latest android OS. I will try to find somone whos got latest version of android OS 15 or 16 and try if i can test it then.

It is very inconvinient we asked for upgarde but eventualy most of our friends users whos awating for upgarded app wont be able to use it is that what you saying? ))))

well will try to search for latest android app phone to check as im very curious if it this app actually working on latest app.

Will get back to you once i find more imfo on that:)

[Andrey]

in reply to: EN Responsive #15170

Hello Nishit thanks for your message and video, your video looks good, i will send it to EN team for testing hoping all good now.

We can start finalizing EN.cv projetct not sure if we can finish it next week since we working on refund investigation.
Thats fine unless it os fixed now and working will check and get back to you soon.
Kind regards Andrey

[Andrey]

in reply to: EN Responsive #15167

Hello Nishit thank you for your updates, i can see you aligned the CV footer but could you please also adjust top header menu #15151. We do not want any “or” different color as separation and make to header font a bit better and modern, apart from this the rest on CV home page looks good!

Just to remind Nishit we must fix refund issue asap, the EN team saying that they need refund issue resolved before we go any further. Please let me know how is progress on that and if you still struggle with it please check vipzone folder archive for files comparison.

Looking forward hearing back from you.:)

[Andrey]

in reply to: EN Responsive #15165

hI Nishit ues there was a sys reboot it is all up and running sorry for this misshap;*

[Andrey]

in reply to: EN Responsive #15163

Hi Nishit thanks for update i though you have already found the issue in #15156 😉

[Andrey]

in reply to: Messenger App #15162

Hello Dave we are testing on diffrent mobiles from difrent geographical locations with other users and everyone who tried that said it is impossible to use ;(, So i can not say othre people mobile phones models but my mobile modl one plus 8 pro all apps on my mobile work very well, even old friends app works good but with old featuers.

So when we can not use your app we have to remove the latest app and roll back to oldest at least we can communicate with our firends.

[Andrey]

in reply to: Messenger App #15159

Hello Dave thank you for your updates, i have downloaded the app from your link in #15158, yes you are right the app seems to be the same as i had downloaded from there https://webmaklay.com/wp-content/uploads/2026/01/apploc.png.

The app in #15158 link has same issues as i started testing it and sent offline video and after sometime i turned the internet back again but video disappeared ;( and it is still blinking so i did not test any further as it shown same errors mentioned in https://webmaklay.com/wp-content/uploads/2026/01/app-tested.mp4 ;(

[Andrey]

in reply to: EN Responsive #15157

Hi Nishit well done man! We knew you will find, please aslo test the orders with multiple numbers by refunding one number from many so all works. On vipzone file you can also find how old files looked like and note that refund quantity was aslo in the order. If i knew which directory you need for vipzone i would uploade it to you but i do not know this is why we uplaoded all copy.

[Andrey]

in reply to: EN Responsive #15154

In addition to above, i think the problem is on charges which is seems to be broken or misconfig on the screen shot here i sent to you earliere you can see when people paying from store credit total charges equals “0” https://webmaklay.com/wp-content/uploads/2022/01/auauthorized-portadmin.jpg but now on the site in your refund video as well you can see that total charges https://excellentnumbers.com/temp_vid/no_refund_issue_ref.mp4 minute 3.oo total charges = 359.99 which is not right.

When customer topped up they store credit this is when the customer cart charged and when they used their store credit there should be toatl charges “0”

this is why i think when customer refund their number or order there should not be any charges but Store credit usage and this is why their refund shows “0” – hope it helps with investigation 😉

[Andrey]

in reply to: EN Responsive #15153

Hello Nishit thansk for your video ,
on your video there is no authorised step, also number not activated (some customers activate numbers and then refund) so it used to refund any number.

Aslo on your video i could not see email that EN site admin show in tite
see video minute 6.35 we can not see it on your video ,
on your video you doing sligntly diffrent steps that EN site admin does and i could not see when you authorize step https://excellentnumbers.cv/temp_vid/order%20and%20refund.mp4 minute 4.54 – 4.55
what about click item returned min 5.21 on EN admin video.On minute 5.54 EN site admins reloaded the page.On minute 6.08 site admin says that they are missing refunded quanty in the order and it means that refunded value is missing so it is not correct already.

Nishit can you please advice have you checked the EN copy that i sent to you on the server VIPZONE? the refund work well before and now it does not.

EN team very unhappy we would like to know if you able to fix refund or not it has been multiple times tyou can not find any issues but on your videos we can not see what we see on EN team videos.

The refund is not working for them and they do not wnat any othre works to continew untill we fix refund.
Please let me know if you chececked VIPZONE folder which is EN project from 2016?

Site admin aslo says that because customers paying by store credit and refund back to store credit total charges useto equal “0” this is why probably customers getting notification emails return “0” please see one of the old screen shots we found for you. https://webmaklay.com/wp-content/uploads/2022/01/auauthorized-portadmin.jpg

On EN team refund process show diffren from what you show on your video this is probably why you can not detect the issue please see this https://excellentnumbers.cv/temp_vid/order%20and%20refund.mp4 video and yourshttps://excellentnumbers.com/temp_vid/no_refund_issue_ref.mp4 diffrent steps.

[Andrey]

in reply to: EN Responsive #15151

Hi Nishit thanks for your reply, yes please refund is very importamnt we must fix it, it was not easy for me to ask EN team creating videos at all the time, They belive you are good developer and think you can find the bug and fix it whoutot any videos.

For old number pad i was seeing it here: https://excellentnumbers.cv/ but now i opened it again the numbers pad looking good, just footer and header needs to be fixed and i think we can change the rest of the pages using same styles;)

[Andrey]

in reply to: Messenger App #15149

Hello Dave thank you for your message, i have double checked the version you have uploaded and it looks that i have teseted the latest app you uploaded https://webmaklay.com/wp-content/uploads/2026/01/app-tested.mp4.

Yourlinks refer to file manager https://webmaklay.com/wp-content/uploads/2026/01/apploc.png and as i found the latest app has got same link i have donloaded https://webmaklay.com/wp-content/uploads/2026/01/app-link.png after you uploaded it.

Could you please double check and please can you put the versions on your app release so we know we testing latest one and track/test your updates together.

[Andrey]

in reply to: Messenger App #15143

Hello Dave thanks for your message, i have run the test for the app you uploaded and unfurtunately we found that it is still crusing, not sending offline videos, blinking and working very slow: Please see this video here if you would buy sucn an app? https://webmaklay.com/wp-content/uploads/2026/01/app-tested.mp4

Some comments for your messages:

Splash screen: on Android 12+, the system briefly shows the app icon before our splash screen due to Google’s new API. This is expected behavior. We have got many apps and none of them are blinking please fix it it is very embarasing blinking up we do not need any intemidete icon loading before splush screen even old app was opening smooth.

Please note: the app is built on an older system (GMC + GMA) – im mot sure if we had to rebuild it from the old system to new probably we just need to add upgrade features to the old system as it seems the old app worked faster without blinking and did not crushed.

Performance: the original scope didn’t include system-wide optimization. Adding modern features increases load. Deep optimization would require backend + app refactoring as a separate task. – please create the app 100% functional and advice what system requirements we need to set we will add nessesary volume as wee have got enough machine resources to run app integrated projects as long as it is working and not crushing , glishing and does it work.

Reported issues are not reproducible on our side and are validated with recordings. – we did not go to a deeper test as we already know the app bugs detected from your previous uploads. We conducted a test baced on the previous failures and recorded a video to you regarding the app funcionality that can be viewed / investigated here.https://webmaklay.com/wp-content/uploads/2026/01/app-tested.mp4.

as per above it seems that your app developing process takes a bit of time to complete but we do not want to put any time presure on you. Just a favour if you belive you still able to acomplish this task please kindly upload next (fixed) app version for our further testing along with the app bild version number so we can insre we use/test latest reviewed apk version provided.

[Andrey]

in reply to: EN Responsive #15139

for #15134 please see this https://webmaklay.com/wp-content/uploads/2026/01/tabs-1.jpg 😉

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