[Andrey]

in reply to: Messenger App #15387

Hi Dave just to let you know that i could see your messages on Jully’s chat, when i tried to view what you sent my old app crushed imiddetly wighout even any chance to see what is on Jully’s chat. Im thinking maybe it is because of the amout of the data or maybe bacause i tried to open it with my very old app. Just to let you know so you may need to check this issue before generating a new app.

[Andrey]

in reply to: EN Responsive #15386

Hi Nishit it seems that your #15371 (fixed regestration form)was regarding the dectop only and EN mobile version regestration form still not working and many customers trying to register now but from their mobiles and it is not working ;(.

Well let me remind you about the customers and EN team:
all of them are SUPER BUSSY people, some of them and their customers are retired and old some of them wearing reading glasses and do not have computer literacy.

If you look at the video in #15385 people spent so much time when they try to register on EN project and it is very hard for them to figure out which filed not fileed and why regestration buttons are not procceed further they are getting very stressed and angrree why they can not do some easy steps taht supposed to be very simple.

So they address their frustration to EN team and EN team reporting back to us and wondering why we still cannot fix it and make it user friendly.

We hear some questions like: – “are you guys checking the process it self do you see that it is not user friendly and why you can not fix it?” ; ” are you able to cope with this job or we better hire somone else?” this kind of messages should be recieved as a high priority and even warning.

That means if you Nishit not 100% finished somthing and saying that it is complete this is not the way we want to go. Im also not tester and we do not want to hire a tester as it will affect your payout.

If you do somthing before reporting completed please make sure, DOUBLE , TRIPLE cheeck if the work is done, yes it is good to record a video from your side that it is working. Unfortunately i could not test EN mobile version and this seems to be still not done and regestratio process not working from EN.COM mobile.

Yes im looking forward when we migrate new EN.CV to EN.COM and we no longer going to use old EN.COM mobile version, but in order to move there we MUST be sure all working 100%.

From your #15381 i assume that EN.CV not even ready to migrate yet so we doing same mistakes again and again ( reporting complete job when it is not) .

Please Nishit be very carefull with this as it is very serious we do not want to loose you and we trust your proffesionalism but we can not make our customers feel sad.

So please FIX registration form on EN.COM both desk top and mobile. When im saying FIX on EN.COM decktom i mean it is working but when customers filliout the form please make it clear which filelds not complete so new EN members can see what to fill out which area not filled out if it is state make that field SHINE RED and message that somthing lime YOU MISSED THIS fealed to fillout please complete SO ALL THE PEOPLE can see hhat filed is missing and that feald hilights so IT IS 200% clear what is missing to proceed and complete with regestration, same on EN.COM mobile, and when we migtare IT iS ALL WORK on NEW RESSPONSIVE theme.

Will add more funds to your payout later on if you do it quickly.
THIS IS URGENT new EN customers want to register to pay money to EN so they can continiew trust you and PAY you

it is impornatnt now once this 100% done we can continiew further.

[Andrey]

in reply to: EN Responsive #15385

Hello Nishit thanks for your reply,
i was checking your EN regestration process repair before reporting to EN team and i could create an account on EN project and then asked EN team to check if it works for them.

They said that somone who wnated to create an account on EN still could not create an account on EN site for some reason, then one of EN teams tried to check the process and record it on the video. As you can see attached video they could not signup on EN site too.

Could you please check what’s going on and why they still can not create accounts but we can?
See video here https://webmaklay.com/wp-content/uploads/2026/03/rego.mp4

[Andrey]

in reply to: Messenger App #15383

Hello Dave, we have reactivated users access please let me know if all works now from your end.
😉

[Andrey]

in reply to: Messenger App #15379

Hello Dave we have reactivated your cPannel access so you can now upload new app if it is fixed and ready to be tested.
🙂

[Andrey]

in reply to: Messenger App #15378

Hi Dave thanks for #15376,
the credentials have expired due to loss connection with you as we did not hear from you for a loong time and you were not responding to us and did not say that you are going to be absence.

Lucky you got back to us so we did not request refunds…
Will reactivate your access soon, please check new app for a few times so everything we have been reporting to you covered and complete.

🙂

[Andrey]

in reply to: EN Responsive #15377

Hello Nishit, your #15375 screen is correct you do not need to photocopy it again as we have already attached this copy for you and draw errors that still persist during the refund process.

The job # we have sent to you is just for your reference so you can open it for your investigation if necessary. The refund issue happens not only for this particular job but in refund process.

We can see significant breack trough with your Refund repair and it has started working a way better, thank you for this Nishit. You just need to apply some minor adjustments for it. If order has got more than one number and customer wants to refund only one number the refund should calculate properly;

Here is an example for your better understanding:

ORDER A
COUPON DSICOUNTS: 50% off
NUMBER 1 – Value 100
NUMBER 2 – Value 100
NUMBER 3 – Value 100
TOTAL CHARGES – 300

Since 50% coupon applied customer paid 150 (50% off)
So each number value become 150

If customer requested refund for for NUMBER 1 only and since we have got 50% discount for ALL ORDER then each number cost become 50 for each number and we only return 50$ back ONLY FOR NUMBER 1

and charge only 100 for the ALL ORDER.
and once refund applied the TOTAL CHARGES PRICE SHOULD DISPLAY that refund deductions and send correct information to the client and record in the system.

1. In your order discount figures not being updated in TOTAL CHARGES
2 Also discount notes should be in red color
3. Discount caclulations should be rounded as it was in the system if 134.9994 = rounded to 135 in the notes section here https://webmaklay.com/wp-content/uploads/2026/03/Refund.jpg

This should be easy to fix:)

Please also check/fix responsive comments and most importantly #15322 – your responsive template has got all the short codes for banners, pages etc please refer to #15322

THEN WE MIGRATE to EN.COM test and close this job.
Please let me know if still any more questions.
🙂

[Andrey]

in reply to: EN Responsive #15374

Hello Nishit, thanks for your reply

for “Please open the IN28091 order on the EN” – referes to the order nummber if you can find the order number IN28091 you will see where we taken this https://webmaklay.com/wp-content/uploads/2026/03/Refund.jpg screen shot from.

for The issue is that the total charges $699.98 – 50% – the refund works but sligntly wrong – the total sum should include coupon code too. In this case with order IN28091 the coupon code was 50%.

for Also, did you make any changes on the office page related to payments – yes we have trasnfered some money to you on 3rd of March 2026 you can see transaction ID there.

Please Nishit let us finish all issues and migrate.
Kind regards Andrey:)

[Andrey]

in reply to: EN Responsive #15372

Thanks Nishit will check and get back to you.
Please can you finish the rest of points mentioned earlier!

[Andrey]

in reply to: EN Responsive #15370

Thank you Nishit will check it tomorow.
Please test it before you gone make sure you can register an account on EN.COM, just put test everywhere for username email and so on so we can see you fixed it and regestration process works. When we see test user come up we will aslo test it and register some users.

[Andrey]

in reply to: Messenger App #15369

Hello Dave, thanks for turning back,
very surpriced reading your message it sounds that you have done the app and it perfectly works, but when we try to test it (not even use it) it crashes , blinking not sync with the desk top chat, and everyting else as we sent you on the video next day.

We do not even test in on multiple devices as you say we just take two or three diffrent devices and it simply does not behave as a working app so when you saying you testing it on 12 -15 devcies and everywhere it works perfectly, so i m picturing it as we here just making up the storry and provide you fake videos that doungate perfectly working app.

Unfortunately it is no as such this is why we asked you if it is perfectly working for you but we can not use it it sounds that it is a stuck situation you can not see our videos but you can see your own perfect working devise taht we can not use.

We all using many devices and all using multiple applications on various mobile phones and all the app on ALL DEVCIES working great. Even our VERY OLD friends app works for our friends usres good just without features that we mentioned in the task.

Old up does not crush, does not blinks, perfectly syncronized with Friends Desk to messanger we just can not see preview for the videos and not reciving notifications. For old app and all other apps do not have any matter what type of device what version of OS what kind of whether and what ever it can be it works.

However your “NEW” app does not work and does not even do what our old app do but you saying it is perfectly working.
Very strange don’t you find? 😉

PWhat i would suggest Dave if you keen to review your app and simply fix those points that we mentioned many times please show it to us. I can not even see you testing it as i can not see any test messages on the app-desktop messanger going on how you test it syncronized correct, i can not see any chats going on on the app how you saying youi keep testing it?

I do not think you actualy do. as if you did you would have found that everything we have reported to you multiple times.

Please let me know if you are bussy and can not do this job we can wrap it up and hand it over to other specialist. From february this year you havn’t even changed anything on the app so it telLS a LOT.

No stress if you get borred with that we can stop it.Otherwise please provide as an app that works and we can test and close it.

If you are going to do some changes please be very accurate please make sure you fixed those points we have been reporting you EVERY test, crushing, blinking, Sync, Downloading uploading audo video MP3s and so on if all of this work we can go ahead and test further.

We are ahppy to test it again if you fix the app.
Kind regards Andrey

[Andrey]

in reply to: EN Responsive #15367

Hello Nishit have you fixed regestration process on EN com?

[Andrey]

in reply to: EN Responsive #15365

Hello Nishit, thanks for your reply and im glad to hear you are feeling better today,
do not worry about payout if you are back to work now but if you asked this question that means you still do not know how we work.

Will try to explain you here below:

See the activuty time line
**
**
**
We are requesting migration approval from EN team, and we can only do that if the site works good and no issues so we can migrate and then adopt the site to the new template you have drafted,

**
**
**

there were some issues before (refer to #15356) and you said you have fixed them so we have requested migration again

**
**
**

Then you left for a week.

**
**
**

EN team checked and found almost everything you said “fixed” but not working .. regestration form, gap on the responsive template, you aslo did not replied about my question here #15322 bunch of issues and problems and one week no one could fix it for us as you are the assigned developer and as per our policy we can not get any other developer to the project unless we lost communication with you and then we can hire somone else.
**
**
**

So EN team are very unhappy as they got some customers who want to create an account whth EN but issue you said fixed not working.
**
**
**

So we wiated when you come back and hoped you fix it all ASAP but you did not do anything on monday and same on tuesday. We understand if person when person is sick or unwell we can wait for a few days but if the job not being complete we have to take a decission to replace unwell person and get someone who will finish the “unfinished”

this is why i had to ask you if you still unwell we have to get somone else URGENTLY jump on the project and finish all these unfinished issues. If that would happened we will have to face unexpected charges to hire an other developer who could URGENTLY fix ald finish all the jobs and bugs.

If that would happened then most likley we would stick to that developer for somtime and all the sheduled paymment that assigned to you for finishing the job would be re fininced to an othre developer who will finish “unfinished”.

So you undrestand that if the job not done by developer 1 but finished by developer 2 we can not pay money to both of them just because we can not afford that time loss and budget.

So in conclusion it is great that you are back so do not need to worry about anything. Just for you to know that we ONLY pay for finished work not half of finished or broken.

because we are working with you for a sometime now we have been approved to pay your commpany per job progress when we see you done 30% of work we can request some payment for you and send you some funds so you getting paid if the job takes some time BUT USUALY we do not do it. JUST FOR YOUR COMPANY we trust you and appreciate your work and we want you to get some paymnets EVEN THOUGH the job not 100% done. BUT if the jb wont be finished situation changed we STOP ALL THE FUNDING as we only can pay for 100% completed job.

Now please Nishit URGENTLY finish the regestration issue this is the HIGH PRIORITY task ppl can not register on the EN site. More ove please let me know when you fixed it im wating here for your reply i knoow it is a few minutes fix job.

Then you can do other points that are still not done.

P.S it does not matter which job we are working now we can not finish responsive job due to multiple issues on EN site and this HOLDS our migration. Once the new resposnive theme uploaded to a working direictory EN.COM and tested we can consider job is done and then complete the payment.

Untill then if there are some other bugs found which are holding resonsive job completion we can not migrate and can not test to complete responsive job.

I hope you understnad me here.

Looking forward for your updates on regestration process here.
Kind regards Andrey

[Andrey]

in reply to: Messenger App #15363

Hello Dave, i hope you are well, since we not hearing from you for a long time and still can not get a job results mentioned in this job description we are about to move this project to an other developer for review. As per deposit paid towards your progress we will discuss about possible refunding due to job’s incompletion and financial loss.

Please get in touch with us asap about your plans and perspectives before we go any further.
Kind regards Andrey

[Andrey]

in reply to: EN Responsive #15362

Oh so sorry to hear Nishit, i hope you are going better today,
could you please let me know if you are able to work now and if not – we have to find someone to fix above errors urgently as EN team waiting for registration for already 2-3 weeks (we thought you have fixed it before) and it is now going close to a big issue.

Please Nishit let me know if you are still unwell we will need to put someone to the job and continue it immediately.
Please note – that in case of the developer replacement due to seek leave or other leave we have to refinance all the planned budgets and assigned it to a re-assigned developer so which will affect your total payout.

So please confirm asap if you feeling well and can fix EN Registration process urgently as it has not been fixed before. We are waiting for a confirmation from you before calling a reserved developer.

Kind regards Andrey

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