Notification Settings

[Mark Hanson]

#12845

in addition to #12843 i think you also forgot to unplug sand box as we have been also receiving numbers that we never requested can you please check?

2702771258 Inteliquent
2702771259 Inteliquent
2702771260 Inteliquent
2702771261 Inteliquent

ect

[Mark Hanson]

#12846

for #12844 all clear thanks Nishit will wait for you to find resolution.

[Nishit Shan]

#12847

Hello Mark,
I passed a message to the Support team for order Api. Below is my message i sent to the support team.

———————————————————————————–
Hello Support Team,

I am getting below message form tnOrder API;
{“status”:”Success”,”statusCode”:”200″,”orderId”:””}

But i can see my dashboard on telinta that i am not able to place order .Please check the url (‘https://services.inteliquent.com/Services/1.0.0/tnOrder’).

I am using above mention API url for order all reserved tn number .

Thanks

——————————————————————————-

I also can see that admin is making wrong entry for wildcard number , please advise them to select wildcard entry instead of normal entry. I already made four entry and thought they will get idea of number entry format, but still i can see they made 2 wrong entry.

[Mark Hanson]

#12848

Hi Nishit thank you for your message and contacting support, could you you please send the wrong entry site admin added and the correct entry that you think?

What about that rule that captured fives and sixes should be set the same rules for other numbers?
Cheers

[Mark Hanson]

#12849

i think there should be a security guard as we have mentioned below so site admin could not do a wrong entry for example if we put wrong character the system should not accept it and respond back with a message about wrong entry..

[Nishit Shan]

#12850

Hello Mark,

Please click on the link and check the screenshot (https://ibb.co/7rDB9cr) ;
Here you can see id 524 to 527 is entry made by admin and then see 552 to 555 these entry made by me .
Captured fives and sixes number is been because my entry i made it yesterday but forgot to inform you that admin is making wrong entry.

You may know that we made there is a form which have option to select normal entry or wildcard entry . So on this page we are only dealing with wildcard number , so admin have to select wildcard instead of normal entry.
If you are thinking why i added normal entry if we are only dealing with wildcard then my answer is because one day i am supposed admin will ask me to add normal entry also.

• This reply was modified 2 months ago by Nishit Shan.

[Mark Hanson]

#12852

Oh i see i guess these entries left from the test rules and we will need to delete them and create correct ones but we will still notify site admin to review these as advised, hoping you will get respond from support and we can test it again.
Will have to close here now and catch up with you in about 24 hours.

Cheers

[Nishit Shan]

#12853

Hello Mark,

I also make some changes on voip side for number purchase so we can also grab some number from voip side.
Let’s see if it also work .

[Mark Hanson]

#12854

Hello Nishit thank you for your updates in #12853 yes we have realized that the valuable numbers have been purchased from voip project not NanoTel as i have mentioned in #12843.

We have also forwarded your message #12850 to the site admin and as they have confirmed they will change their records based on wild card settings. Although as you have also noted in #12850 we do need normal option of adding notifications as well so please keep it in mind when you finished your job on NanoTel project both Wild Card and Normal (NPA) Entires are enabled.

Regarding Wild Card entry today site admin tried to add some more Wild Card Entries and found the following issues:

a) When we created first 8888 wild card entry and set quantity 200 then we clicked save and it saved rule as 8888 BUT quantity 100 !? We set 200 but saved 100 can you please check and fix why it is so?

b) Second record we have created with 7777 as a next record with quantity 200 and then clicked save, then after sometime the page reloaded we could not find our newly created 7777 record. Then we tried to reload all page we still could not find 7777 record but we noted that othre rule has been created with all ******* instead. Area code numbers and all the fields become ********** instead of 7777 we could see ****. So we noted that you have copied some codes from Voip and added them to NanoTel (which is ok) BUT as we have mentioned to you before this issue had been happened earlier and our customer had a huge issue when system purchased 10.000 random numbers and that’s when we mentioned to you to create a sort of a security measure so system does not allow to create a rules with such a mistake as it could cost a lot of money and our site admins and customers are very unhappy with it.

So please if you copy any sources from VOip site please take to consideration to not copy same mistakes that have been detected on VOip notification rules. PLEASE make sure that system wont allow to create a wrong data entries for the number’s rules. Even if the site admin misprinted a key on the numbers fields it should restrict or warn its user about wrong entry and do not create wrong entries EVER as it can turn to a big problem for site admin for their customer and for us and yourself. Please be carefull with this.

Lucky this time it looks thats system did not buy any numbers but if it would we may have a big problems with our customer.

Cheers

[Nishit Shan]

#12855

Hello Mark,

I am happy that you are getting your valuable number from voip. You are not getting from nanotel is because i am yet to integrate all the functionality. I will add the changes when i will get concrete solution from support team . They have asked me to give timestamp, but i can not do that because i don’t have . To save new timestamp, i will have to make new order again but it is only possible when inteliquent release our registered format number.

Please click on the link for screen-shot (https://ibb.co/vxHTg2c) , here i can see all the entry been done as they were trying to do. Mark can you please help me to get which type of security you want , because i also tried to add some entry and it is being perfectly as we wish.So it will be helpful for me if you can guide me .

[Mark Hanson]

#12856

Hello Nishit, thank you for your message, i hope you have had a good weekend. Yes voip numbers we got from Inteliquent only 2 5555 and 6666 these were reserved by NanoTel but then purchased by Voip. Actually we used to get more valuable numbers from voip as now. Any way we will wait when you finish integrating NanoTel and we start getting numbers with Nano Tel.

Would you please let me know what is timestamp and what it is about so i will ask team how we can help you with this.
As per security – admin wants so system does not create any rules as described in #12854. Probably just make some characters entry restriction or double check.

If site admin done any misprinted and typed + instead of number in the field the system recognize it and responds with a message something like ” Something went wrong with your entry please check your input” or “We noted there is a error in your entry please fix it and continue”

This extra check will prevent site admins creating wrong entry and massive wrong numbers purchase as it is very risky.

[Mark Hanson]

#12857

an other question we have got do you think we should create a separate user for NanoTel project so we would have one account for Voip and other for NanoTel. We think it may help you to use different API key and probably double chances to capture valuble numbers. Please let us know what do you think?

[Nishit Shan]

#12858

Hello Mark,

Timestamp is nothing , it is order time for number. In this there is nothing that admin can help.
i will chat with support team and will tell them that i do not have timestamp if they can can help . Otherwise i will make code to store the order timestamp and will share tomorrow with them.

I don’t think there is need to create different account for nanotel. we can use same account at multiple place.

[Nishit Shan]

#12859

In addition : Is it possible that admin can know how many numbers been released for which format of entry.

[Mark Hanson]

#12860

Hi Nishit thank you for #12858 – it is ok
for #12859 will try to ask admin and let you know tomorrow.
Hoping that we can test it all soon.

We are closing here now will catch up in about 24 hours!
Cheers

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