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Mark Hanson
Post count: 1001

Hi Nishit, thanks for your questions for #11739,

1) Yes the notification sent automatically once balance gone below level if customer set 100 and balance gone below that 99 the notification sent once and copy to site admin. Balance you can check on the customers tab voip admin.

2) yes the notification can be sent to an other email set in Porting Notifications but site admin should see the copy of the email.