Hello Nishit, hope you have had a good rest,
thank you for your updates For #10391 yes that would be good,
and i have sent request to the site admins to test “Load More” feature.
For #10351 : a) our finance approved that work but they shifted it to the other job https://webmaklay.com/en-upgrades-23/. We just wait when we finish this task and we may go to Voip for some works and then back to EN Upgrades but still not sure will get you updated.
Meanwhile we test around this job while you working on email template and publish comments to here if any reported.