[Mark Hanson]

in reply to: Vendors Search #9564

Hello Nishit, thank you for your updates,
would you please send us a screen shot of the changes that you made on notification template, EN site admin would like to have all API ordered notification have the exactly same design as here https://webmaklay.com/wp-content/uploads/2022/09/new.jpg.

AS per PHP V upgrade, can we please make it on your next shift not today when you start today’s work but the day after when you come it will be 15th of September AUS NZ time. So when you start transfer it will be night time in Florida US.
After that will start new works.

Cheers

[Mark Hanson]

in reply to: Vendors Search #9562

Hi Nishit thanks for your message, yes please if you can check For #9560 the site admin sends us old template for some reason they have been receiving it.

For PHPV we have done a backup BUT please do file transfer ONLY if you 100% confident we had a discussion with site admins and they are worried so they site wont get down as it is very busy day for them today and tomorrow.

Once we finished with this PHP V upgrade we would need to complete account management job and go further.
Cheers

[Mark Hanson]

in reply to: Vendors Search #9560

Hello Nishit how you have had a great weekend,
for #9545 – sorry but it does not work please see below comments,

currently from API orders this OLD notification is still coming https://webmaklay.com/wp-content/uploads/2022/09/old.jpg

however this template should be coming instead https://webmaklay.com/wp-content/uploads/2022/09/new.jpg

so could you please if it is easier for your remove all the old templets from the site so only new notification emails coming trough.

THIS IS OLD https://webmaklay.com/wp-content/uploads/2022/09/old.jpg
THIS IS NEW https://webmaklay.com/wp-content/uploads/2022/09/new.jpg

Also as a reminder please let us know when you start transferring latest PHP V files to the EN so we could notify all site admins and system team to make a project copy before PHP V transitions.

Cheers

[Mark Hanson]

in reply to: Vendors Search #9557

Hello Nishit thank you for your updates, it looks admin testers not going to check gr8 directory as it is not belong to their project zone of responsibilities, the gr8family directory was generated for your developing convenience.

If you are confident that all extensions, functionality and parameters have been upgraded to cope with the latest version of PHP i would suggest you to upgrade the actual EN V which after the site tester will be reporting us if any issues found.

Please let us know when you planning to upgrade the actual EN V so we could preapare full back up for the project directory before you start any files migration.

And then we can finish CUSTOMER SERVICE RECORD task and future project planning.
Cheers

[Mark Hanson]

in reply to: Vendors Search #9555

Hello Andrey , Nishit thank you for message , we have added new task to this job as per #9551

for #9552 thanks or update can you please advice do you want us to test gr8 directory?
Could you please also update what is updates for CUSTOMER SERVICE RECORD if any progress?

Cheers

[Mark Hanson]

in reply to: Vendors Search #9549

Hi Nishit sure, thank you for that i have also spoken with the team and we appreciate your time on finding bugs and issues so the team should add some more extra funds to your next pay.

Cheers

[Mark Hanson]

in reply to: Vendors Search #9546

Hello Nishit thanks for updates, we have checked the server side and max_execution_time for gr8 is the same as for En, however on GR8 there is no SSL installed but in EN is secured can that be the issue? Have you finished with V8 adaptation on GR8 site if so shall we try to use them on EN?

Before moving your settings to EN please let us know so we will make a copy for the project.

Thank You for checking work flow and #9545 will check that.
Cheers

[Mark Hanson]

in reply to: Vendors Search #9539

Hello Nishit thank you for your message, in #9538 could you please provide more information. Are you saying that the data we requesting from Peerless being not fully received due to the server terminating connection time? Is it a cron or security issues? Which means we not receiving all numbers from Peerless? We need to know more before we escalate it to other departments.

Since PHP7.3 got depreciated have you tried to run on PHP 7.4 and +?

We would need to finish our PHP V upgrade task as we have got GR8 directory booked for an other project works.

Also we have a works discussion with our planning team we would need you to advice if we can allow our EN API users to purchase numbers using our vendors search feature only for those who’s got a valid credit on EN. Can you please advice if we can do it so we can book this job with you.

On the same note could you please update if your have changed old template https://webmaklay.com/wp-content/uploads/2022/09/IMG-6b9ffec270586b8b30275f2731d39f92-V.jpg

Cheers

[Mark Hanson]

in reply to: Vendors Search #9537

oh that would be great Nishit please check everything if it is working fine before going to EN folder.
Will talk to team about your timing.

Cheers

[Mark Hanson]

in reply to: Vendors Search #9535

Hi Nishit i got you please let me contact system team again regarding #9534

[Mark Hanson]

in reply to: Vendors Search #9533

For #9527 1) will request site admins to provide us a video tp see how they do it to investigate.

[Mark Hanson]

in reply to: Vendors Search #9532

Hello Nishit thank you for your updates, sorry my doubled screen shot for 2 ) issue this is the right screen shot https://webmaklay.com/wp-content/uploads/2022/09/IMG-6b9ffec270586b8b30275f2731d39f92-V.jpg it shows old template i wonder if we can remove or disable old templates?

for #9524 i have contacted server team here is what they say:
it is highly unlikely that this issue related to the PHP version but rather missing syntax aslo to double check please try changing PHO version back to the previous V to investigate.

Cheers

[Mark Hanson]

in reply to: Vendors Search #9528

in addition for #9527 1) can you please fix it and check and send your video or screen that it is working?
cheers

[Mark Hanson]

in reply to: Vendors Search #9527

Hello Nishit thank you for your updates will send your thoughts to our system admin and get back to you with more details, as per now just would like to let you know that the server is the same as we use for EN primary projects so it has got same settings on it.

Please also find some more comments from the site admin below:

1) The numbers still not being activated for the clients who is not in telinta we have addressed this issue multiple imes and it is still not working see screen shot attached https://webmaklay.com/wp-content/uploads/2022/09/IMG-1112c2cb58d842ef67649c0c3f58fbce-V.jpg please fix it

2) When orders come from API we receive old notification emails https://webmaklay.com/wp-content/uploads/2022/09/IMG-1112c2cb58d842ef67649c0c3f58fbce-V.jpg please fix it.

cheers

[Mark Hanson]

in reply to: Vendors Search #9523

Thank you Nishit!

[Author]

Posts