Notification Settings CRSM

[Nishit Shan]

#13209

Hello Andrey,

I am wondering how i can talk to support team because sandbox account i need is belongs to telinta not inteliquent.

[Andrey]

#13210

Hello NIshit, yes you are right let me ask voip team to help us with this.
I think Telinta Sand Box we need for the file downlad job rihgt? can we use File Download forum instead so we wont confuse and mix up jobs and topics https://webmaklay.com/forums/topic/voip-repair/

[Nishit Shan]

#13213

Hello Andrey,

Yes, Telinta Sand Box we need for the file downlad job.

I don’t have access this link “https://webmaklay.com/forums/topic/voip-repair/” getting access denied error.

[Andrey]

#13219

Hello Nishit please let us talk here https://webmaklay.com/forums/topic/download-file/, while we wating for ths administration team sand box creation please check if you can start some work on that is it may take some time with sand box. Voip team are bussy with some othre staff but they said they will help us soon.

Kind regards Andrey 😉

[Andrey]

#13222

Hello Nishit it seems that Telinta does not have a sandbox, are you able to finish this job without it?
Kind regards Andrey

[Nishit Shan]

#13225

Hello Andrey,

I will check the documentation again to find the solution.

Just for your knowledge:
There is some info like pincode i am having to call the API one by one for each entry . Now you think , because i know you also have technical knowledge so you can think . How time taking process to calling an api 100k time for the 100k entry and how the server will react you can think about it.
I have suggested mark when i was in talk with him that instead of fetching the data from the API we should store it inside our own database, so whenever we need to fetch it we can fetch without long time waiting.May be they do have some genuine reason to denied this suggestion and we haven’t did it.

[Nishit Shan]

#13226

Hello Andrey,

I am not able to access this https://mybilling.telinta.com/
Please provide me correct login detail.

[Andrey]

#13229

Hello Nishit i think if we keep all data in our DB then it may overload our db resources and need to keep data bace flush scenario so it wont slow down all the instance, what do you think?

[Nishit Shan]

#13230

Hello Andrey,

I will think about your point.
Please Provide https://mybilling.telinta.com/ login detail then i will see what i can do.

[Andrey]

#13233

Hello Nishit thanks for your patience i have updated telinta pass on your page.
Kind regards Andrey

[Nishit Shan]

#13234

Hello Andrey,

DO the Telinta provide support ? I need to ask some thing .

[Nishit Shan]

#13235

Hello Andrey,

Send this below mail to the telinta support team .
Mail Id: support@telinta.com

Mail Text:
————————————————————————————————————
Subject: Request for Assistance with Excel Export Functionality for Number Data

Dear Telinta Team,

I hope this email finds you well.

As a long-time customer of Telinta, I am currently working on enhancing my system’s functionality to generate Excel files for inventory numbers, all numbers, pending numbers, and active numbers on my dashboard.

I would like to include the following information in the Excel sheet:

TN Status
State
Rate Center
PIN Code
Note
Activation Date
Previously, I used APIs to achieve this functionality. However, the process has become time-consuming as it requires multiple API calls to fetch the different details.

Could you kindly suggest any tools, APIs, or methods provided by Telinta that could streamline this process? I am looking for a more efficient solution to meet this requirement.

Thank you for your support, and I look forward to your guidance.

——————————————————————————————————–

You can make this mail more appealing with your best knowledge and wait if i get any response.

[Nishit Shan]

#13236

Hello Andrey,

Please find #post-13235

[Andrey]

#13237

Hello Nishit there is no 13235 found in the junk file only posts 13236 and 13234 and no 13235 could you please resend?
Yes Telinta provide support but i think we need to ask for permission for the direct support for you so you can contact them anytime you need.

I will ask voip administration to maintain a support stream channel for us.

[Andrey]

#13239

Hello Nishit we have received an approval for you to contact telinta support but you will be needing to email them from voip email address (voip developer) email address which is added to your office page.

From voip email account please address your queries to support@telinta.com.
Kind regards Andrey

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