ENNet-PHP Upgarde

[Andrey]

#13383

Sure thanks Nishit we will try to upgarde it on Monday and let you know. So let us catch up on monday around this time or earlier 3 hours and we start!

Kind regards Andrey 😉

[Andrey]

#13384

Hello Nishit as discussed on last week we have updated PHP version to the latest 8.3 please check if everything working and no cross conflicts we also checking with customers if any issues with their orders.

Will keep you updated if any complains.
Kind regards Andrey

[Nishit Shan]

#13385

Hello Andrey,

Thanks for update , I am starting API test from my side . If everything goes in right direction then i will upload the updated code with your permission.

[Andrey]

#13386

yes sure will need to upload it all for this first part of the week!

[Nishit Shan]

#13387

Hello Andrey,

I have tested the API, and it is now live and working as expected. I hope there will be no issues from the customer’s side as well.

[Andrey]

#13390

Hello Nishit thank you for your checks, i havn’t heard any feedback from the EN Team, will let you know if any complains from them. They may be checking your work. We have updated your page for now.

Kind regards Andrey:)

[Andrey]

#13393

Hello Nishit we have recived complains from ENNET customers and now they can not process their orders, i guess these complains come a bit later due to time diffrence. Could you please fix it asap these are 100% PHP upgarde related issues.

https://webmaklay.com/wp-content/uploads/2025/02/Err1-scaled.jpg
https://webmaklay.com/wp-content/uploads/2025/02/Err2-scaled.jpg

Kind reagrds Andrey

[Nishit Shan]

#13394

Hello Andrey,

I have tested update inventory api and it is working

API test Result:
`{
“status”: “success”,
“message”: “stock updated”,
“prod”: {
“orderorderid”: 25428,
“ordprodid”: “43”,
“ordprodsku”: “pn2562811111”,
“ordprodname”: “(256) 281-1111”,
“ordprodtype”: “1”,
“ordprodqty”: 1,
“base_price”: “599.9900”,
“price_ex_tax”: “599.9900”,
“price_inc_tax”: “599.9900”,
“price_tax”: 0,
“base_total”: “599.9900”,
“total_ex_tax”: “599.9900”,
“total_inc_tax”: “599.9900”,
“total_tax”: 0,
“base_cost_price”: 0,
“cost_price_inc_tax”: 0,
“cost_price_tax”: 0,
“ordprodweight”: “0.0000”,
“ordprodoptions”: “”,
“ordprodvariationid”: “0”,
“ordprodwrapid”: 0,
“ordprodwrapname”: “”,
“base_wrapping_cost”: 0,
“wrapping_cost_ex_tax”: 0,
“wrapping_cost_inc_tax”: 0,
“wrapping_cost_tax”: 0,
“ordprodwrapmessage”: “”,
“ordprodeventname”: “”,
“ordprodfixedshippingcost”: “0.0000”,
“order_address_id”: 25184,
“applied_discounts”: “”
},
“orderid”: 25428
}

[Andrey]

#13395

Hello Nishit ppl can not use API to process their orders please let us know if you can fix it othrewise we will have to revert back again to previous version of PHP. The PHP upgrade that you say done is not working unfortunatley:(
Please let us know asap if you can do it properly.

Kind regards Andrey

[Andrey]

#13396

If you have done somthing from your side then please allow some time to API customers to recognize your changes ( we have got 4 complains recived from customers from diffren peaople telling us the same ).

If you changed somthing from my last #13393 message then we need to wait when customers try again (due to time ZONE diffrence) if more complains come that means that your changes do not work and we have to look at that again but we will have to revert PHP version back again till you finish your investigation and repair it.

🙂

[Nishit Shan]

#13398

Please find #post-13397

[Nishit Shan]

#13397

Hello Andrey,

I have not made any changes since i uploaded the upgraded version.I have again tested the API with same api url which been provided in post #13393 (https://webmaklay.com/wp-content/uploads/2025/02/Err1-scaled.jpg)and here is the result’s screenshot (https://ibb.co/jPm6cWSk).

If customer is still getting error then please tell them to provide proper error so i can understand and solve if needed from my side.

[Andrey]

#13400

Hello Nishit your PHP upgrade unfortunately does not work we have recived multiple complains from customers so our system admin has reverted PHP version back again, please invesitigte and let us know when it is 100% working we will upgrade again. At this stage customers can not process any orders trough API

kind regards Andrey

[Nishit Shan]

#13401

Hello Andrey,

The customer needs to provide the error they are encountering because the error you sent me has been tested and is working fine. Please request the customer to share the exact error they are facing.

[Andrey]

#13402

Nishit the error tested if it is working fine thats because we rulled PHP version back. Customers are very unhappy with their API orders processing we can not risk and avoid conflicts. We need to repair it and try to upgrade PHP again please let us know when you checked everything we will try again..

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