Reply To: Voip Repair 24

[Mark Hanson]

#12690

Hello Nishit, tahnk you for your reply and updates, there is an othre reply has just come from Inteliquent support tickets if you seen that too, please find below:

——————–Inteliquent reply for #12685 starts ——————–
Hello Please use the API call /orderDetail to view the mentioned details. Alternatively, you can also use the /tnDetail API call, but /orderDetail would give you all the parameters back. Let me know if you need anything further.
——————–Inteliquent reply for #12685 ends ——————–
Please let us know if this reply helps to improve the loading speed.

As per Wildcard the team responded that you should do a verification function to prevent potential errors and purchases. For example when site admins enter NPA NXX and Area codes or numbers there system should check if any missing character found or incorrect key entered then system reponds back with a message saying incorrect entry please try again. If human adds an area code like 22r for example the message should restrict to continew createing incorrect entry and say ” Are code entry is incorrect please fix and continew” so any incorrect entry or wong or not in full system shoud protect the Voip administration from submiting wrong request.

Currently site admin still in process resolution with telecom providers to refund the sum that they spend for wrong purchase.

Investigation says that it is not your fault as the task delivered to you has to be complete and properly assessed by the planning team so they are working on this now.

For us we should fix this mishap to prevent this incorrect entries in the future. Please let us know if you able to do so and we will request planning and finance to create a budget for this.

For the Portout task have you complete all the points that had been mentioned #12689 in this job so we can test it?
Cheers