Reply To: Voip Optimisation

[Mark Hanson]

#10089

Hello Nishit, thank you for your updates, it looks like we are going close to the end of this job praise the Lord!
Credit to you Nishit as well to keep maintaining all our points regularly this had affected our finance team to not dropping the budget for you as it takes longer as expected.

Anyway almost done here but some points we would like you to fix before this Job goes to finance and we start working on different project.

for #10086
#10084 :
Notifications
1) thank you we can see it is started working, although could you please check sometime rules we set not finding numbers in time, for example:

when we add NXX the system not catching last 4 digits numbers on Peerless
we added 365-4444 without area code and system did not find it but this number exist on PeerlEss
then we added 6xx-4444 also system did not find.

After sometime more that mentioned in the Chron Duration 365-4444 number notification found with a huge delay what can be the problem with this delays?

2) We can also see notifications changed thank you for this, but we noted the emails looking a bit ugly and numbers sitting not good see yourself here https://webmaklay.com/wp-content/uploads/2023/01/Wrong.jpg it is looking wors as it was before. So our question is would you please structure our notification (table with numbers) as it was before please see old template here https://webmaklay.com/wp-content/uploads/2023/01/Right.jpg .

the titles are ok but just a numbers data in the notification email:
This is wrong: https://webmaklay.com/wp-content/uploads/2023/01/Wrong.jpg PLEASE CHANGE IT TO
this is right: https://webmaklay.com/wp-content/uploads/2023/01/Right.jpg

3) yes when numbers purchased via Voip it suppose to generate Order on this page https://portal.voip.us/admin/vieworders and send order# in notifications. Since we made auto purchase on the site does it still generate Orders and send Orders # in notifications?

SOME OTHER COMMENTS
We have been receiving notifications from old scripts xxx-xxx-x000 Peerless, in our new Voip Upgrade table there is no such a rule – have you removed all other old scripts from the site yet?

any updates about #10081

any answers about #10083
Question:- Would you please advice where we can see error logs about APIs connectivity as we use to have on the site notifications and emails? Does this feature work on Voip project or it needs to be adopted to the new Voip Upgrades table?

Cheers