[Nishit Shan]

in reply to: Custom Works #15938

Hello Andrey,

In your post #15928, you mentioned that the separate WordPress site will include menus for Home, About Us, and other public pages, along with a menu to redirect users to the portal.

As I understand it, when a customer clicks on that portal link, they will be redirected to the login page if they are not logged in, and if they are already logged in, they will be redirected directly to the portal. Please confirm if my understanding is correct.

Regarding the task “Port Our Panel,” I will need to implement a queue job to update the database with missing details such as the confirm due date and PON. I’ve noticed that the API does not always provide the confirm due date when the webhook is triggered, but it becomes available after some delay.

To handle this, I plan to create a queue job that runs when an admin accesses the dashboard. This job will process in the background without affecting site performance and will update any remaining missing data.

Please let me know your thoughts on this approach. I’m also open to any suggestions you may have.

[Nishit Shan]

in reply to: Custom Works #15934

Hello Andrey,

I sincerely apologize for the issue. I accidentally left debug code on the registration page after completing the task. Since there was no error, it was printing nothing and terminating the execution. I have now removed the code, and everything is working correctly. Please check the screen recording for reference : https://excellentnumbers.com/temp_vid/screencast-from-2026-06-26-11-05-18.mp4.

[Nishit Shan]

in reply to: Custom Works #15930

Hello Andrey,

I got the ftp access !
Please read post #15927 and provide the details .
I have created a backup of the portal.voip database and restored it on the test server. Because of this, any new users created on the live portal.voip will not be available on the test server.
Please give an existing user from the database and share the details with me, as only those users are currently accessible in the test environment.

[Nishit Shan]

in reply to: Custom Works #15927

Hello Andrey,

Please provide a user/customer login detail where the user should have these things available on portal:
* All numbers
* Active Numbers
* Pending Numbers
* Inventory Numbers

* Port Out
* Pending Port out
* Pending Port in
* Completed Ports
* Submit portin
* Portin notification

* Numbers
* Call Logs

These data will help me to find the issue and optimise the code for fast loading .

[Nishit Shan]

in reply to: Custom Works #15922

Hello Andrey,

The site has now been successfully migrated to the test domain (nanotelpro), and the home/landing page is working correctly.

VoIP portal was/is using a template-based CMS module for all public pages (such as Home, About Us, etc.). However, the latest version of Laravel has deprecated that package, which was causing the issue.

Regarding post #15911, I noticed that voip.us is currently displaying a “We are down for maintenance” message. Since you mentioned that the landing page will be hosted on nanotelecom.com, could you please confirm whether the landing page will be managed through the admin panel, or if we will design a separate independent landing page with a menu that links to the customer portal?

[Nishit Shan]

in reply to: Custom Works #15919

Also please create ftp for this domain.

[Nishit Shan]

in reply to: Custom Works #15918

Please find #post-15917

[Nishit Shan]

in reply to: Custom Works #15917

Hello Andrey,

I will check your post #15911 with a clear mind. I am currently setting up your project on the test server you provided. I am facing an issue, only with the URL http://www.nanotelecom.pro/home i am getting page not found , while all other URLs are working fine. I am trying to find out why this is happening. Please let me know if you remember encountering this type of issue anywhere earlier in this project.

Meanwhile, could you please add SSL for this domain?

[Nishit Shan]

in reply to: Custom Works #15909

Hello Andrey,

Thanks !
I can see terminal access and SoapClient extension . I will ask if any this require .

[Nishit Shan]

in reply to: Custom Works #15906

Hello Andrey,

Please provide the terminal access for this domain .

[Nishit Shan]

in reply to: Custom Works #15905

Hello Andrey,

Yes, i got the access !
Can you please confirm if all the required Laravel and PHP packages are installed on the server, especially the SoapClient extension?

[Nishit Shan]

in reply to: Custom Works #15903

Hello Andrey,

I am getting this error while logging into cPanel: “The login is invalid.” It means the login credentials are incorrect.

[Nishit Shan]

in reply to: Custom Works #15896

Hello Andrey,

Any update on beta/test server also you have not yet updated office page and budget .

[Nishit Shan]

in reply to: Custom Works #15892

Hello Andrey,

After Discussion with voip customer and if they approve, please provide a beta/test server where i can migrate the current project and work without effecting our running site.

• This reply was modified 2 months, 1 week ago by Nishit Shan.

[Nishit Shan]

in reply to: Custom Works #15891

Hello Andrey,

You may discuss this with the VoIP customer for a budget of 1500 NZD; however, please make sure to clearly inform them that this budget will only cover the tasks mentioned in #15888.

For future tasks of this scale, I would recommend considering increase in budget from the beginning.

The accounts team has given me some flexibility to discuss matters with you, including the budget, and I would prefer not to put them in a position where they may need to reconsider that decision.

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