[Nishit Shan]

in reply to: EN Responsive #15292

Hello Andrey,

I was seeing the graphics you provided for different type of number pad . This integration will require to change in back-end script . Because i will need to make it conditional for it .

[Nishit Shan]

in reply to: EN Responsive #15291

Hello Andrey,

Thanks , I am working on the changes and will look at you given point about CLEC+inventory+search.html .

[Nishit Shan]

in reply to: EN Responsive #15287

Hello Andrey,

I am working on my local server and hoping to complete by the Monday or Tuesday. I hope everything will go well and get approval from admin to migrate it .

[Nishit Shan]

in reply to: EN Responsive #15281

Hello Andrey,

Thanks for listing the graphics !
I will follow your comment and design . Just to inform you AI make confused sometime , you will notice they change his own thought and design .

[Nishit Shan]

in reply to: EN Responsive #15263

Hello Andrey,

Thanks for the prompt reply.
For the graphics, you can share —it will give me a better idea of your perspective. Otherwise, I’ll ask my designer to help with the design.

[Nishit Shan]

in reply to: EN Responsive #15261

Hello Andrey,

Could you please ask them to provide the content as well? It will help us a lot. Also, are you referring only to the subscription popup?

[Nishit Shan]

in reply to: EN Responsive #15255

Hello Andrey,

I’m ready to migrate anytime you prefer. However, I want to proceed safely, which is why I asked you to suggest a time when your customers are not actively using the site. During that window, we can migrate gradually, test everything properly. I’ll follow the same process daily. That’s why I needed the time in advance—so I can also confirm my availability at that time.

[Nishit Shan]

in reply to: EN Responsive #15245

Hello Andrey,

I have not made any customer groups turned on to allow 2CH and have no idea , May be admin made this .

For #15241: I have disabled 2CH in any case of payment if the 2CH is disabled from admin side .

[Nishit Shan]

in reply to: EN Responsive #15238

Hello Andrey,

Please share your contact details like email, Teams ID, etc., just for future use.

[Nishit Shan]

in reply to: EN Responsive #15236

Hello Andrey,

Just to clarify, the scenario you are referring to was already available on our site. I decided not to touch that part because I felt it was a good approach—if a customer does not have sufficient credit, they can pay using another method like 2CO.

I am waiting for your permission to migrate the template to EN.COM and test it there.

[Nishit Shan]

in reply to: EN Responsive #15218

Hello Andrey,

There was no issue !
The behavior of code/script was as follows:
If the customer had zero balance in store credit, the 2Checkout (2CO) option was visible.
If the customer had less store credit than the product amount, they could pay the remaining amount using 2CO.

[Nishit Shan]

in reply to: EN Responsive #15216

Hello Andrey,

I have fixed the issue. You can check the screen-recorded video here:
[video src="https://excellentnumbers.com/temp_vid/payment_issue_fixed.mp4" /]
I also used the same customer that you showed in the video you shared with me. There was no bug or error in the system. The behavior was as follows:
If the customer had zero balance in store credit, the 2Checkout (2CO) option was visible.
If the customer had less store credit than the product amount, they could pay the remaining amount using 2CO.

Now, I have restricted the system so that it sticks to Store Credit only if the admin has not allowed 2CO for that customer group.
I would also like to clarify one more point: we have not implemented any amount-based limitation for payment methods.

I have tried to fix your issue as much as possible from my side.

[Nishit Shan]

in reply to: EN Responsive #15213

Hello Andrey,

Sorry to say, but I cannot find any solution unless I have a clear understanding of the issue. You or the site admin need to provide something with can tell me the exact cause of the error, which will also help me identify and fix the problem.

At the moment, from my side, I can see only one payment option because 2Checkout (2CO) is disabled from the admin panel. I hope you understand my point.

[Nishit Shan]

in reply to: EN Responsive #15211

Hello Andrey,

I am logged in as a reseller and attempted to purchase a number, only Store Credit is available as a payment option because 2CO is disabled from admin side .
Please refer to the attached screenshot: https://ibb.co/XrB8wvMn

I have already implemented the 2Checkout (2CO) payment enable/disable logic, and it is functioning as expected.
There is no amount-based restriction implemented in recent time by me that would limit the available payment methods.

[Nishit Shan]

in reply to: EN Responsive #15207

Hello Andrey,

I will check point B and get back to you with my findings.

Regarding point C, I forgot to ask earlier—could you please confirm whether the code you shared needs to be added to every page or just one specific page? Also, should this be implemented on EN.CV or EN.COM?

For the migration, I can proceed anytime once you approve. However, I wanted to ask if you could share the Indian time window when there is minimal or no activity on the site. If that time overlaps with my office hours, I can activate the new template and test it on the EN.COM side as well. Before leaving the office, I will switch back to the current template. This way, we can complete the transition without any possible disruption.

Please let me know your thoughts.

[Author]

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