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Viewing 15 posts - 31 through 45 (of 1,422 total)
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  • Nishit Shan
    Participant
    Post count: 1422

    Hello Andrey,

    I will check the points.

    I tried to activate the numbers ordered by Mike T, and encountered some errors from Telinta. I’ve listed the errors below.

    (201) 431-8000 -> Number does not exist in the Telinta’s pool.
    (205) 374-5000 -> The main product contains a service wallet with an invalid plugin tax transaction code
    (201) 416-9000 -> The main product contains a service wallet with an invalid plugin tax transaction code
    (201) 409-0000 -> The main product contains a service wallet with an invalid plugin tax transaction code
    (201) 361-8000 -> The main product contains a service wallet with an invalid plugin tax transaction code
    (201) 285-8000 -> The main product contains a service wallet with an invalid plugin tax transaction code
    (201) 263-4000 -> The main product contains a service wallet with an invalid plugin tax transaction code
    (818) 232-TEST -> The main product contains a service wallet with an invalid plugin tax transaction code

    Nishit Shan
    Participant
    Post count: 1422

    Hello Andrey
    Please find Post 14036

    Nishit Shan
    Participant
    Post count: 1422

    Hello Andrey :

    Thank you for your reply.

    I reviewed everything again and found a bug on the admin side, which I have now fixed. I also tested two numbers using the Master Port Out PIN (MPP) and successfully set the MPP through the Telinta API.

    [video src="https://excellentnumbers.com/temp_vid/adminsideRetest.webm" /]
    [video src="https://excellentnumbers.com/temp_vid/userSideTest.webm" /]

    If you’re still experiencing any issues with this task, please share a video showing the problem. That will help me understand exactly where the issue is occurring.

    Nishit Shan
    Participant
    Post count: 1422

    Hello Andrey,

    Thanks for your reply.

    Here is my understanding of the Master Port Out PIN task based on our discussion:

    User Side:
    The user or admin can set the Master Port Out PIN for the user. The user can enable or disable the use of the Master Port Out PIN.

    When the user enables the Master Port Out PIN, it will be used by default for all new orders for that particular user. However, the user can still change the PIN for a number after the number is activated.
    If the Master Port Out PIN is disabled, an auto-generated PIN will be set for the order.

    Is my understanding correct?

    Admin Side:
    When the Master Port Out PIN is enabled for a user, it will be used by default for all new orders for that user. However, the admin can change the PIN before the number is activated, if needed.
    If the Master Port Out PIN is disabled, then an auto-generated PIN will be set for the order in Telinta and EN.

    Is my understanding correct here as well?

    Nishit Shan
    Participant
    Post count: 1422

    Hello Andrey.

    Your Question :
    Nishit just a question when you said we can review the job – have you actually checked your self it is all working?
    Answer : Yes, I tested it seems to be working fine. I also checked Telinta to confirm that the PIN is set during number activation.

    Here are some videos as evidence.
    Admin Side : https://excellentnumbers.com/temp_vid/admin_number_activation.webm
    User Side : https://excellentnumbers.com/temp_vid/userSideNumberActivation.webm

    There is a issue with the mouse cursor while I am recording the screen, so it will not display on screen recording.

    Nishit Shan
    Participant
    Post count: 1422

    Hello Andrey,

    please find #post-14028.

    Nishit Shan
    Participant
    Post count: 1422

    Hello Andrey,

    Thanks you for your confirmation for COUPON functionality.
    Yes, I’ve tested the master PIN and bulk edit brand functionality based on my understanding. Please review it and let me know if any changes are needed.

    Nishit Shan
    Participant
    Post count: 1422

    Hello Andrey,

    I made changes in API and now coupon code is working . Click on the link for reference : https://ibb.co/jv2vj0BP .

    Now i can access Telinta.

    Nishit Shan
    Participant
    Post count: 1422

    Hello Andrey,

    Please check the screenshot at (https://ibb.co/GQx9d7cL). Could you please clarify what “Expiry Date => N/A” means? I ask because, on the API side, there is a condition that checks whether the couponexpires value is not equal to 0 or ‘N/A’.

    Nishit Shan
    Participant
    Post count: 1422

    Hello Andrey,

    I have tested the coupon code functionality using two different accounts, and it’s working as expected. Please find the screenshots below:

    These screenshot is using test5 account. I have completed an order using this account.

    Screenshot-from-2025-06-09-10-19-59
    Screenshot-from-2025-06-09-10-48-49
    Screenshot-from-2025-06-09-10-49-11

    This screenshot is using Matthew Veling .I have not completed any order using this account.

    Screenshot-from-2025-06-09-11-01-21
    Nishit Shan
    Participant
    Post count: 1422

    Hello Andrey,

    Please find #post-14009

    Nishit Shan
    Participant
    Post count: 1422

    Hello Andrey,

    Thank you for your message,

    I tried logging into Telinta, but the credentials aren’t working. You can see the error here: https://ibb.co/S4qwHnMS.
    I need access to Telinta to test how the Master PIN works when a number is activated by a user or admin.

    For the Master PIN and Bulk Edit, I still need to run a few tests. Once that’s done, I’ll let you know if everything is working.

    Nishit Shan
    Participant
    Post count: 1422

    Hello Andrey,

    Telinta require password update to access the telinata portal

    Nishit Shan
    Participant
    Post count: 1422

    Hello Andrey,

    Please check these point you mentioned in post #13990 :
    B) When we change Master Pin for customers and we found it still not working we reverce our changes and when we click update there have been 4 BIG PROBLEMS happening.

    1.On this customer profile page their personal data Name and Surname disappears. Then we tried to put the customer data back into the customer profile data fields on the form then click save

    2. It askes confirm email address which not suppose to be happening as customer email needs to be verified once only when they create account on the EN site.

    3. When we confirmed email and click saved it seems that it saved but when we leave the page and come back to the same Profile page customers personal data still not present.

    4. We though we can ask you to fix it later but then we realized that customer’s coupons got lost too and customers can not use their coupons anymore. If you remember coupon codes linked to the customer’s Name and Surnames and this it has got broken. This is very BIG PROBLEM as we must to change every order manually!!! and updating coupon codes and need to send messages about how much money customer saved and how much money we need to return back this is a HUGE PROBLEM Nishit please fix all these asap.

    C) On the customer’s profile page we noted Master Port Out Pin is mandatory please make it optional as it is not Mandatory selection.

    I have fixed the above problem from my side and this is the screen recorded video link (https://excellentnumbers.com/public/temp/masterportoutpin.mp4) . Please know me if i got your point correctly or not .

    Nishit Shan
    Participant
    Post count: 1422

    Hello Andrey,

    Can you please send the proper screenshot and explanation about master port out pin point b) and c). I am not getting exact and also i am not getting what the error images means .

Viewing 15 posts - 31 through 45 (of 1,422 total)