[Mark Hanson]

in reply to: Vendors Search #6833

Hello Nishit for #6831 intelligent developers replied that if the requested numbers qty less than 100 there is no order generated for such but only adding them to account.

Hope it helps
Cheers

[Mark Hanson]

in reply to: Vendors Search #6832

Hello Nishit thank you for your updates
will escalate #6831 to our senior developer on Intelligent and try to find out what we missing here.
Cheers

[Mark Hanson]

in reply to: Vendors Search #6830

Hi Nishit i have checked and we will need to use any of the trunkGroup so you can use any of two as long as it’s used.
Please tru to use trunkGroup and see if that helps and reqires a directory listing, you may need to try each trunkgroup at a time that will work without directory listing and if it wont help will get to the siniour dev again.

For #6818 (G): it has found on the admin side orders, find a latest order where we did a refund.
Cheers

[Mark Hanson]

in reply to: Vendors Search #6828

Hi Nishit just letting you know that we have updated your page!

[Mark Hanson]

in reply to: Vendors Search #6825

Hello Nishit thank you for your messages,
for #6823 we will check it all once #6817 & #6818 done as well.

Sorry for confusion For #6818 : F) this wording you will find on this page https://excellentnumbers.com/account.php?action=view_order&order_id=20895 order details. On the same page where Activation Info there should be actual activation details not the Activation Info words:)

Please let me know if any more questions.
Cheers

[Mark Hanson]

in reply to: Vendors Search #6822

Hello Nishit thank you for your question,
#6821 – please allow site admin to see the list of all customers who spent any money on EN that’s needed for customers sending treatability only. Please do not forget that top 20 spenders should be standing out in some way.

How is your othre tasks and repairs going, is there any progress on #6817 & #6818 do you think we can test this job this week?

COMMENTS
Nishit could you please check the https://excellentnumbers.com/admin/index.php?ToDo=viewactivepending admin numbers activation process, we have received a complain that site admin could not activate numbers from that page.
They say when their click activate the there was a loading for a long time and then it failed. Again customers asking for a time buffer for such a failed loadings so after sometime the message says something like :- try again later or anything else but not sure why it happens better resolve this issue at once and for ever.

Cheers

[Mark Hanson]

in reply to: Vendors Search #6820

Hello Nishit thank you for your updates, sure take your time on above suggestions and issues, we will wait when it is ready for testing and try all mentioned points.

Cheers

[Mark Hanson]

in reply to: Vendors Search #6817

hello Nishit, thank you for your updates and questions.

for #6805 i have submitted my request to the site admin to provide you accurate advice. Please allow me sometime i will get back to you on this later on.

#6806 and i guess #6811 3) is the same – also i have contacted our team so we might connect the senior developer =for further assistance. Will get back to you on this later on.

#6813 as per my first answer i would say use trunkGroup for the order creation successful process but if you ask then my curiosity is can we create an order without requesting trunkGroup?

#6814 – thank you for this question, there is already a tab for top 20 customers i do not think we need to re do it again but client wnats to upgrade it so we can see all customers spending not only top 20. If you think that you can make this functionality better while redesigning this top 20 customers tab and you have your own vision on how it should be on the site we weclome your ideas and looking forward to see it how you do it.

Here is whet we need to keep in mind:
1) If you have any other fascinated ideas how to rebuild any of EN existing functionality you are free to do so but please always make your local backup of previous source code as if customer do not like it you can easy to return previous design back to the site without any delays.
2) and lastly if your ideas will be found more efficient there will be always a bonus from the company for such an enthusiastic approach and improvements.

for #6810, there were already multiple topics and discussions about this issue and we though you have already fixed that. If pin code removed there should not be any thing displayed for pin code record means nothing even no “0”;)

HERE IS ANOTHER COMMENT COME TODAY
we also mentioned previously and this issue was reported as fixed:

Client is not in telinta and site admin creates an order for this client on EN site and tries to activate this number. Such client who is not in Telinta should be by default be assigned to Excellent Number group so we could activate numbers for such numbers but it is still not working, could you please check and fix it?
see video for more details.
[video src="https://webmaklay.com/wp-content/uploads/2022/08/not-in-telinta.mp4" /]

Cheers

[Mark Hanson]

in reply to: Vendors Search #6810

Hello Nishit this is our old error comes back again is any idea why it can not be permanently fixed?
https://webmaklay.com/wp-content/uploads/2022/08/mess.jpg
Cheers

[Mark Hanson]

in reply to: Vendors Search #6807

Hello Nishit thanks for your messages:

for #6804 – it would be great if you could do for EN Number you may leave the same default color with EN “IN” in front of the order number so it looks INXXXXX but if top up BKXXXXX with different color which is going to be used for all BK = Top Up orders.

#6805 – for ported in orders there should be PTXXXX and different color which is going to be used for all PTXXXX numbers/orders.

#6806 -in here can you please advice if there is any other option to make the orders on Intelligent displayed as NEW without Changing status? Also could you let us know which number have you ordered so we can trace it back?

for #6803 2) sorry i was wrong three, if you remember we not suppose to be showing any of EN identity in any of API calls that’s been going from EN site. None of our vendors should see where is the orders come from so please leave all these address call requests empty, if that wont allow use Nanotelecom name.

Cheers

• This reply was modified 1 year, 8 months ago by Mark Hanson.

[Mark Hanson]

in reply to: Vendors Search #6803

Hello Nishit thank you for your reply in #6801, thats all fine we hope you are filling well today.
for 2) you can put EN address there if it helps.

#6802 i do not think we need to change whole raw color as long as we can see which order belongs to color codding.
Looking forward when we can test it.

Cheers

[Mark Hanson]

in reply to: Vendors Search #6800

Hello thats cool,
1) please login to inteligent now, click TELEHONE NUMBERS under status plese click select ALL, than press SEARCH,
then you will see all orders and your orders are api_orders. You can see that order type is Change instead of New this because your numbers requesting Directory Listing we do not need to use Directory Listing so the order will be complete as New.

2) tahts find but what kind of address physical address (which can be found on site settings) and IP address is the public IP can be found let me know if we missing anything here?

Cheers

[Mark Hanson]

in reply to: Vendors Search #6796

Hello Nishit thank you for this news,
#6789 do you still need an access to Inteligent orders page? we are working on permission for you…

for #6791 – could you please provide more infor about what kind of address do you need for Peerles API do you need the EN company address or IP address or network address need more details from you.

for #6793 thats good is there anything left for you, do you want us to start testing anything?
Cheers

[Mark Hanson]

in reply to: Vendors Search #6792

Hi Nishit thank you for your message, for #6791 will find out and get back to you.
Cheers

[Mark Hanson]

in reply to: Vendors Search #6790

Hi for Inteligent i would need to contact account holder or intelligent developer to send you more details on it.
It is complex platform and some areas may be restricted for account holder accessibility we may need to request admin for more info. Will check on that and get back to you later on.

Cheers

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