[Dave]

in reply to: Messenger App #15798

Hello Andrey,

Thanks for your point. Could you please share the old application APK? You should have it available.

Kindly share it so I can review it myself and guide the developer to ensure that existing features are not affected. Having the old APK will also help me have a more informed discussion with the mobile developer.

[Dave]

in reply to: Messenger App #15795

Hello Andrey,

Hi, Nishit here.

Why is the environment so heated? What seems to be the issue?
I noticed there is some conflict regarding the MP3 download topic. I will ask the team to look into it and resolve it as soon as possible.

[Dave]

in reply to: Messenger App #15793

Hello Andrey,

Regarding the MP3 download functionality, it was not part of the original task. I have also rechecked your comment in post #14453 (point 4): “Audio messages—we can send MP3 files, but sometimes when we record streaming audio, it is not recorded properly. It shows that the voice message is being recorded, but when the file is sent, nothing is actually sent.”

As you can see, there is no mention of MP3 download functionality anywhere in that point. Therefore, please proceed with testing the next tasks as mentioned in the original scope and let me know if you encounter any issues.Other issue apart from my3 download i will check and fix .

[Dave]

in reply to: Messenger App #15787

Hello Andrey,

We have download your old application in multiple devices to check the functionalities and we have noticed that the in your old app also takes so much time to load any data/screen we have improved that even after we integrate some libraries
We have resolved the ‘No result found’ issue!
We have tested and all the functionalities working from our side, we have attached the latest version of the app. please check and tell if there any issue from you side, also please try to attach photo/video of that issues.

Please try to download the updated build and test : https://app.appsonair.com/install/qmfF0HXu

[Dave]

in reply to: Messenger App #15706

Hello Andrey,

I have been working on code auditing and investigating the issue. I will share the APK file for testing as soon as the auditing is completed.

[Dave]

in reply to: Messenger App #15674

Hello Andrey,

I am finding the issue , it is taking time because i still not seeing these type of issue on my device.

[Dave]

in reply to: Messenger App #15656

Hello Andrey,

I have already checked on my side and it is working, so it is hard for me to understand where the actual issue is. That is why I requested a screen recording and screenshot for the exact point of the issue in post #15618. Please download the APK file and share the exact point of the issue with a screenshot and screen recording, because I am not able to see the issue on my side. Just think, how can I fix the issue if I am not able to reproduce it? You are asking me to fix it, but the point is I am not seeing the issue you are reporting. So you need to provide something that clearly shows the issue and the error.

[Dave]

in reply to: Messenger App #15618

Hello Andrey,

Sorry to hear the same repeated line again, but as I mentioned, you need to record a screen video and share a screenshot of the issue so I can see the possible problem. At this time, I cannot test or review the code because I still don’t have a clear idea where the actual issue exists. So you need to provide a screen recording so I can check the issue accordingly.

[Dave]

in reply to: Messenger App #15604

Hello Andrey,

Please remove any previously installed versions of the app from your device and ensure that all related cache/data is cleared.

After that, install the application using only this link:
https://app.appsonair.com/install/jb8eUIaY

Once installed, please test the app and let me know if everything is working correctly on your end. If everything looks good, I will proceed with uploading it to your site for users.

If you encounter any issues, please record your screen while testing and share the video along with a clear description of the problem. Also, if possible, try testing on 2–3 different latest-generation mobile devices.

I strongly recommend that you record a screen video while testing and share it with me whenever you encounter an issue. This will help me understand and reproduce the exact problem on my end.

Please avoid just saying “there is an error” or giving a general description, as it can sometimes be unclear and lead to confusion about the actual issue.

Make sure to record the screen at the moment the issue occurs. Otherwise, we may both end up guessing and won’t be able to identify the real problem. I’d like to avoid unnecessary back-and-forth and save both of our time.

[Dave]

in reply to: Messenger App #15596

Hello Andrey,

Please give me a bit time i am building new build and will provide updated build very soon .

[Dave]

in reply to: Messenger App #15541

Hello Andrey,
Today ,i will discuss the additional point with them .

[Dave]

in reply to: Messenger App #15526

Hello Andrey,

Hi, this is Nishit.
Thank you for your feedback. I will discuss these points with the mobile team and update you shortly.

[Dave]

in reply to: Messenger App #15513

Hello Andrey,
Thanks for your message.

Please download the updated app using this link: https://app.appsonair.com/install/9lPrWBae
This link is for testing purposes only and will expire within 2 days.

Please proceed with testing if you feel the current progress in my recorded test video is in the right direction. I recommend uninstalling the current app first and clearing cache, browser data, and any related data. Also, if possible, try testing on a different Android device for better validation.

[Dave]

in reply to: Messenger App #15507

Hello Andrey,

I am waiting for your feedback on post #15504 .

• This reply was modified 4 months, 3 weeks ago by Dave.

[Dave]

in reply to: Messenger App #15504

Hello Andrey,

Nishit here.
As discussed, I have connected with the mobile team and tested the new build of the app. I’ve also recorded a video for your reference.
Please review the video carefully and let me know if I am testing it correctly. If not, kindly point out where I might be going wrong. It would be helpful if you could specify the exact issues you are facing so I can verify them properly.
At this stage, there is no need for you to test from your side—just let me know whether my testing approach is correct. Also, please share any additional scenarios you would like me to test in a similar manner.
Video reference:
[video src="https://excellentnumbers.com/temp_vid/friends_test.mp4" /]

[Author]

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