Reply To: Custom Works

[Nishit Shan]

#16105

Hello Andrey,

I have removed the digital information that was previously enabled to eliminate the shipping charge. However, I need your help to replicate the issue the customer is facing.

Could you please share specific details I can use to test and reproduce the same issue? For example, if there is a particular number type, area code, or user type involved, please guide me so I can test accordingly and better understand the problem.