Reply To: CLEC Inventory

[Nishit Shan]

#15680

Hello Andrey,

Below is the AI integration scope as per my understanding :

1. Search and discovery
What it does:
– If a customer types “best numbers for business” or “VIP phone”, AI helps return the right products even if those exact words are not in product titles.
– If a customer enters a number, AI can recognize that it is a product code and search for matching phone numbers.

2. Product recommendations
What it does:
– Show products that are a good match for the current product or the customer’s cart.
– Suggest related items that customers often buy together.

3. Conversational assistant / chatbot
What it does:
– Add a small chat box or help assistant on product and support pages.
– Let customers ask simple questions like “Which number is best for a business?” or “How do I complete checkout?”