Reply To: Carrier Lookup API

[Andrey]

#14513

Hello Nishit, for your #14503 and #14504 we’ve got your accounts changed now! Once we fix all below and check carrier lookup we will proceed this payment to the new ceo@…account!

For #14500 – we have checked your dropdown and adding “No Brand” option so we can remove numbers from the brands,it looks good thank you for that.

MULTI SELECT
for multi select – site admin have mentioned that multi select with CNTR button is not convinient for that and they woull like to have a radio button or tick box so the can click on multiple brands and move their numbers to the brands they want.Aternatevely you can leave it as it is but multiple brand selection should be just by click without CNTR btn. When we click on brand one it has got selected when clicked on brand two it has got also selected. If we clicked again on brand one it has got unselected and so on.

When selcted brands got higlighted this is good we like it.

MORE INFORMATION FOR BULK EDIT:
Site admin want to transfer 7000 numbers from one brand to No brand or othre brand and we still need to use Change All function so it will speed up process rather than doing it page by page. By the way there is only 100 pages https://webmaklay.com/wp-content/uploads/2025/10/100Pages.jpg can be editable at a time the question is if you can increase 100 pages to 500? We thought even to ask you 1000 pages but not sure if it will overload the system. Could you please advice?

WE FOUND AN OTHER BUG
On bulk edit page we noted that under Categores tab we no loner can expand States drop down. Before when we click on + icon it expanded categories area codes but not it seems to get broken also on the same tab we no longer can use Expand All and Collapse All links these stopped working could you please fix it? See video here: https://webmaklay.com/wp-content/uploads/2025/10/Categories-Drop-Down-Broken.mp4

REFUND SYSTEM STILL NOT WORKING
Yesturday we could test refund system that you were fixing https://webmaklay.com/forums/topic/carrier-lookup-api/page/3/#post-14438 and found that unfortunately it is still not working ;( and refunds incorrect ammount as it was before we started fixing it. Please see some screen shots attached.https://webmaklay.com/wp-content/uploads/2025/10/Refund-Email-Nots.jpg could you please fix it? you can investigate Order # 27126 https://webmaklay.com/wp-content/uploads/2025/10/Refund-Order-Scrn.jpg.

QUESTION
Site admin and their team glad that you could partialy fix Bulk Edit but as metioned above the amout of numbers to edit is huge and we still wating when you fix “Change All” pop up function. I think you can fix it as it was before when we save blank field it removes all the numbers from all the brands or since you added No Brand option you can make this Pop up to remove all selected numbers from all the brands if site admin put No Brand in to the popup field.

the EN team strugle to remove big amout of numbers from the brands and we though that we can use Change All popup with No Brand option but it seems to be still under repair.

We also found an other option where we can export some of the products to excell file select Bulk Edit trough file https://webmaklay.com/wp-content/uploads/2025/10/Export-Products.jpg and in the SVC file change brand with an empty filed then save the file and import it back again to the system but for some reason it did not allow us to do so and responded with a error message as “dublicate products found and the file not been imported” – so the quesion is if you can check and advice how we can use this export / Import feature as we may do somthing wrong or if it is broken to fix it. We know that we did not ask you this before and if it is fixed or maybe if you can check and advice how to properly export / Import files for bulk edit we will also pay for your help.

Hoping you have had a good holiday and repair our Bulk Edit on your return:)
Kind regards Andrey