Reply To: EN Repairs 25

[Andrey]

#14228

Hello Nishit we have recived one small complain from EN site admin:

When customers ask for return request on the refund sum quantity stands wrong ammout, please see this screen shot https://webmaklay.com/wp-content/uploads/2025/07/disc.jpg number price $399 with coupon code and discount $180 customer pays only $219 and if customer deside to initiate return request the $219 sum should be indicated in return request order. However customers see number price instead $399 which is incorrect.

So if customer pay for number with discount the should be store credited sum refunded excluding discounted price.https://webmaklay.com/wp-content/uploads/2025/07/ref.jpg

please see this video as well.https://webmaklay.com/wp-content/uploads/2025/07/returned.mp4
Thank you