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Hi Nishit sorry to her about your FTP connectivity, i have tried to open your FTP account it has loaded with seconds, the old FTP software that i used stuck and takes to loong time to open directory thats because old IP address saved in it. The FTP acctulay working well and loading very fast if you remove old IP address from there,
Can you try to create a new FTP account from CPannel please let me know if you can access it if not will try to create a new FTP account for you if that will work.
The software i sent to your uses same credentails that you have and opens your FTP account just for 1 sec i can send you a video.
Simply remove old IP from your FTP and use new one.
Please let me know how it all went trough for you.