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Hi Nishit i have found a solution for you, you have been using corrupted FTP client as it has got settings with old IP address thats what i can see on your screen log. Just to make it simple please login to you office page in your left hand side scroll down the page and find section called “My Softwrae” please dowload new FTP client which has been licenced for our company and use it for your EN/VP works.
Please let me know if that helped.
Kind regards Andrey