Reply To: Notification Settings

[Nishit Shan]

#12957

Hello Andrey,

Please check these both screenshot (https://ibb.co/JdX2ydx , https://ibb.co/3R2SdtX) order screenshot is with different user id . You can notice the data is same for both, it means the storing point for both is same. In this case when i do fetch reserved number and purchase them then the voip reserved number will also be purchased.Read this line from support team (Suppose you reserve a TN x, if you try to reserve the same TN x you will be able to do it). It means we can reserve already reserved number if we have same storing point for all user and because of this we are reserving already reserved number . Because of the entry on Voip we are reserving it from voip and because of same types of entry we are reserving the reserved number from nanotel also. Because of all these process code are facing duplicate tn order and also the reason we are getting same notification many time on mail.

I only have two solution for this problem:

1. Make a complete different account with different storing point.
2. Remove Reserve number concept from everywhere (Currently it is on voip).