Reply To: Voip Repair 24

[Andrey]

#12701

Good day team!,
will try to be very quick.

As Mark has mentioned we had a big meeting with some of our customers and our Voip customer is very unhappy with some points regarding Voip development. Yes the API data load ability is very poor and that affects multiple areas mainly Port our and Numbers search aout purchase, auto reservation and notifications. I guess the last one affected by the same issue speed of the API transmitting and probably something else.

As your Mark already mentioned some points in #12699 we hope that webhook will resolve the issue but we still think about some changes that we will need to think together.

The biggest issue is that our voip customer missing a lot of numbers and other companies taking valuable numbers first before our notification system created and wild card. For example Inteliquent loads 100% of numbers and even though we filtering them and setting rules for 2 seconds it is not enough as our competitors take all good numbers faster than us. So we only take 2% out of 100% and this is a HUGE issue.

So my question is to all of us myself Jeff, Mark and Nishit – how we can improve this picture and why it is so. Is it because other companies have a better developers, better and smarter codding’s, more powerful resources and infrastructures?

Would you please let us know what it is, we become so bad on this?

And what are resolution plan for that?

Kind regards