Hello Dave your video had been sent to system team for investigation, yes it seems that something is also going on the WEB side and they are going to look at that to find out.

Meanwhile can i please ask you to inspect crushihg issue mentioned in this ticket

Once fixed could you please prepare IOS copy of the app for testing and if no crushing or other (non server related issues) we will need your APK source code and hopefully close this job.

Kind reagdrs Andrey