Hello Andrey,

I was reviewing the refund issue message. Could you please explain the following two paragraphs again that you sent earlier?

“Please open the IN28091 order on the EN admin site. There are three numbers in one order with total order charges of $699.98.
The EN site admin refunded the number (305) 454-HOME. The number price was $299.99 – 55% coupon code = $135.
The refund amount is also $135 (screenshot attached).

The issue is that the total charges $699.98 – 50% = $315, and as you can see in the screenshot, the customer paid $315, which is correct. However, the refund was not calculated. The total charges after discount should also include the refund, but in this case it has only calculated the 50% coupon discount and not the refund.”

Also, did you make any changes on the office page related to payments? If yes, could you please let me know the date so that I can ask my accounts team to check it from their side?