Hello Nishit,
FOR REFUND ISSUE
i have sent your refund video to EN team they are going to check this again and if you did not do anything on it i suspect they will send us back their errors again. What i have asked them was to send us more detail video on whats happening when they do refund. This is why En team whanted you to refund their order (ref #14735). Let us wait for their feed back they told me that they are going to check it carefully again.

FOR NUMBER API CALLS
It has been recomended to the EN customer to check their API connectivity again and we also attached your video for them. On your video it shows that there is no number found on EN site but we belive it was a vaniti number so customers API searched it like 272 777 2277 but this number is actually 272 777 CARS and this is why there was a confusion about that. We will wait if any replies will be from the clients on your video and let you know if it happen.

FOR CARRIER LOOKUP API
Yes please let us know what you are going to do.Once you done we will add more funds to your payout depending on your resolution the sum will vary from lowest to greatest:

1. If you just remove Inteliquent provider from CARRIER API LOOKUP and leave only DATA 24/7 provider.
2. If you leave both providers but restrict CARRIER API LOOKUP daily calls to 300
3. If you create a setting tools for managing all above as we requested it in original Carrier lookup API job below:

About Currer Lookup API Task:
Please note that Carrier Look Up API task had some othre task requirements which have not been accomplished but job paid.

Please see these as we wanted Carrier Lookup API to have:
a) Managment Tools on Store Settings https://webmaklay.com/wp-content/uploads/2025/11/Carrier-Lookup-Tab.jpg
– it has not been done – https://webmaklay.com/wp-content/uploads/2025/11/Store-Settings.jpg
b) managment Tools on Customer Group https://webmaklay.com/wp-content/uploads/2025/11/Customers-Group-Task.jpg
– it has not been done – https://webmaklay.com/wp-content/uploads/2025/11/Whole-Sale-Group.jpg
– https://webmaklay.com/wp-content/uploads/2025/11/Customers-Group.jpg

if we would have all these above we would not get this problem now as EN site admin would deal with it without brining us all these complains.

So please finsih it all up (clasue 3 above) and we should’t get back to it again and again.

—————————————————

Please aslo Nishit we still not getting from you about Redis server whether you going to use it or not for our large amout odf data eddition – PLEASE LET US KNOW.