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Hello Andrey,
I login through Richard Wailse(browser Chrome) and can see a number (205) 479-0000 is reserved for Richard (https://ibb.co/3YfnHn4Y)(https://ibb.co/39QQwvGB)
then I login through Mark H (browser Firefox) and can not find any numbers into Mark’s cart (https://ibb.co/2YWyhMHR)
The issue might be related to the cart session. It’s possible that Richard previously logged in using Chrome and had an item in the cart. To avoid any conflict with session or cookie data, Mark should try logging in through Edge on your system